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We’re on a mission to close the world’s digital skills gap.
AI Engineer
Location
United Kingdom
Posted
10 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
AI Engineer
AND Digital
Role Description Joining Customer Service Transformation Programme, working within the AI & Agents squad. The squad owns customer-facing agentic AI on AWS Bedrock with multi-agent collaboration patterns using Claude Sonnet. Concurrent work includes: - Domain-specific chat agents going live - Additional domain agents being designed - Chatbot automation - Agent WorkSpace AI features (real-time alerts, complaint indicators, Agent Note Taker) Qualifications - 5+ years software engineering, with 2+ years on customer-facing AI/LLM systems in production - Hands-on Amazon Bedrock - Agent configuration, Action Groups, Knowledge Base integration, Guardrails - Multi-agent orchestration patterns (supervisor/collaborator/handoff) - Prompt engineering at production scale - versioning, A/B testing, regression methodology - Lambda fulfillment patterns including OpenAPI tool specifications - TypeScript primary, Python secondary - Working knowledge of vector databases (OpenSearch Serverless, Pinecone, or equivalent) - Strong written and verbal communication - this role contributes to architectural decisions visible to senior stakeholders Requirements - Hands-on Amazon Bedrock AgentCore (the new managed agent runtime - rare in market) - Amazon Agent Assist / Agent WorkSpace integrations - Voice agent experience (Nova Sonic or other voice LLM) - Production experience with Anthropic Claude on Bedrock (Sonnet 4 or later) - RAG implementation experience - chunking strategy, embedding model selection, retrieval evaluation - AI safety / Guardrails configuration experience Company Description AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. - We believe our work should always make a remarkable impact for our clients. - This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. - Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap.
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