Founded in 1996, Qualfon provides outsourcing solutions for business process outsourcing (BPO), contact center, and back-office staffing. Flexible Qualfon jobs have included tempor
Administrator, Learning Management System
Location
Philippines
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Administrator, Learning Management System
Qualfon
• Design, configure, and maintain the LMS structure to align with organizational learning strategies. • Set up courses, learning paths, curricula, and certifications in a logical, user-friendly format. • Manage user roles, permissions, and access controls to ensure appropriate system use. • Oversee onboarding and offboarding processes within the LMS. • Customize the LMS interface and functionality to meet learner and client needs. • Generate and analyze reports on training effectiveness, including completion rates, engagement, and learner performance. • Provide insights to stakeholders to support decision-making and continuous improvement. • Perform routine system maintenance, updates, and patch management. • Troubleshoot technical issues such as system errors, bugs, and access problems. • Collaborate with LMS vendors and IT teams to resolve system-related challenges. • Integrate LMS with internal systems (HRIS, CRM, etc.) and third-party tools. • Provide end-user support, including troubleshooting login and navigation issues. • Develop job aids, guides, and training sessions to improve LMS adoption.
Job Requirements
- Bachelor’s degree in Computer Science, Education Technology, Instructional Design, or related field.
- 3–5+ years of experience managing or administering an LMS in a corporate or educational setting.
- Experience with LMS platforms (e.g., Absorb,Litmos, SuccessFactors,).
- Strong knowledge of LMS configuration, implementation, and maintenance.
- Experience with system integrations and data management.
- Proficiency in reporting tools and analytics.
- Understanding of cybersecurity and data privacy best practices.
Benefits
- LMS Configuration & Administration
- Reporting, Analytics & Insights
- Technical Support & System Maintenance
- System Integration & Customization
- User Support & Training
- Innovation & Continuous Improvement
Related Guides
Related Categories
Related Job Pages
More Administration Jobs
Role Description Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior Jira Administrator/Atlassian Specialist to join our dynamic team on a full-time basis. - Configure, operate, maintain, and continuously improve Jira-based solutions - Expand and maintain Jira automation - Create scripts using tools such as ScriptRunner - Configure and administer Jira projects, workflows, permission schemes, screens, roles, and user groups - Create and manage dashboards, reports, filters, metrics, and KPIs - Participate in Atlassian architecture and solution design - Configure and support Jira and Confluence solutions - Support rollout activities and system adoption - Analyze and resolve complex technical and process-related issues - Maintain documentation of configurations, processes, and system changes - Support system maintenance, updates, migrations, and production troubleshooting - Ensure stable, scalable, and high-performing Jira operations Qualifications - Strong experience in Jira Administration, ideally with Jira Data Center - Experience with Jira Cloud - Solid knowledge of project configuration, workflows, permission schemes, screen setups, and authorization concepts - Experience with user, role, and group management - Strong understanding of workflow and business process optimization - Experience with Jira automation and scalable process design - Agile experience, including Scrum and/or Kanban - Hands-on experience with Jira plugins such as ScriptRunner, SecureFields, IssueMatrix, Rich Filters, Better Excel Exporter, Apwide File Field, and X-ray - Experience integrating Jira with Confluence and other Atlassian tools - Experience with REST APIs and system integrations - Ability to create and customize dashboards, reports, filters, metrics, and KPIs - Experience with system updates, data migrations, and troubleshooting in production environments - Strong analytical skills and a structured working style - Ability to work independently and take responsibility for assigned tasks - Understanding of retail processes, especially In-&-Out promotion planning, is a plus - English language at B2 level Requirements - Nice to Have: German language skills at B2 level - Experience with both Jira Data Center and Jira Cloud - Experience in retail or promotion planning environments - Experience participating in Atlassian architecture design
Role Description We are seeking a highly organised and detail-oriented Money Market Administrator / Officer to join our team. This role combines administrative support, client servicing, transaction processing, and compliance responsibilities within a money market environment. The ideal candidate will be proactive, accurate under pressure, and comfortable managing multiple priorities while delivering excellent client service. Key Responsibilities - Client Administration & Support - Manage daily emails, correspondence, and telephonic enquiries - Respond to client queries (balances, statements, general requests) - Assist clients with documentation (e.g. withdrawals, mandates) - Maintain professional client communication via email, phone, and other channels - Schedule and attend client meetings where required - Action ad hoc client and internal requests - Transaction Processing & Money Market Operations - Receive and record client transactions (telephonic/email instructions) - Ensure all transactions received before cut-off time are processed same day - Execute transactions on systems (Investec CCM and Nedbank Corporate Saver) - Make and schedule payments - Open new client accounts and update client profiles - Compile and print daily transaction schedules for approval - Maintain accurate transaction records - Compliance & FICA (KYC) Management - Ensure full FICA compliance and documentation for all clients - Review client information and conduct periodic risk reviews - Follow up with clients for outstanding or non-compliant documents - Assist with completion and verification of mandates - Ensure mandates and FICA are approved prior to account opening - Submit documents for authorisation and system updates - Systems & Record Management - Capture and maintain accurate client records on Elite (CCM) system - Scan, link, and file all documents (FICA, mandates, transactions, correspondence) - Link email communication and recorded calls to client profiles - Store and manage call recordings on OneDrive - Maintain organised digital and physical filing systems - Foreign Exchange & Reporting - Prepare Balance of Payments (BOP) forms for foreign transactions - Liaise with banks and third parties to finalise forex deals - Track and allocate associated client charges - Reconciliations & Reporting - Perform daily system reconciliations and audit trail checks - Balance money market systems with reports and working papers - Prepare and distribute daily, weekly, and monthly reports to clients - Maintain accurate audit documentation - Team Support & Projects - Support team members and management as required - Assist with ongoing projects and process improvements - Contribute to maintaining efficient operational workflows Qualifications - Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Strong administrative and organisational skills - High attention to detail and accuracy - Strong communication and client service skills - Ability to multitask and prioritise effectively Requirements - Ability to work under pressure in a fast-paced environment - Self-motivated and proactive - Strong sense of responsibility and accountability - Team player with a collaborative mindset - Ability to take initiative and solve problems independently Ideal Candidate Profile - Experience in banking, foreign exchange, or financial services environment - Knowledge of FICA / KYC requirements - Exposure to transaction processing and client account management - Comfortable working with financial systems and reporting Benefits - Opportunity to work in a dynamic environment within a high-performing team - Exposure to both operational and client-facing functions
Cloud Applications Administrator
University of PennsylvaniaA member of the Ivy League, the University of Pennsylvania (UPenn) is described as one of the oldest universities in America. Located in Philadelphia, Pennsylva
Manage and support cloud-based platforms, perform ongoing maintenance for reliability and security, and collaborate with stakeholders to establish best practices while documenting configurations and providing troubleshooting support.
Title: IT Enterprise Backup Administrator locations ASC - San Antonio time type Full time job requisition id 015009 Job Description and Requirements Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Enterprise Backup Administrator to join our amazing IT Platform Services team! The IT Enterprise Backup Administrator will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. - Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). - Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment Under minimal supervision, the IT Enterprise Backup Administrator is responsible for the operation, administration, maintenance, and troubleshooting of all components of the enterprise backup system to ensure functionality and efficiency that meets internal customer needs. Participates in the planning and implementation of backup procedures and policies to ensure backup storage provisioning, backup scheduling, and archiving is consistent with company goals. Responds to after-hour calls; and performs related duties as required. Essential Functions and Responsibilities: - Maintain, configure, install, manage and support enterprise backup and recovery systems, including Commvault Enterprise and storage platform attached - Maintain and support backup storage space and requirements across the enterprise - Support OS, file level, and VSA virtual as well as SQL Server and Oracle database backup and restorations - Prepare backup reports for management review and backup documentation - Maintain service level agreements and participate in IT backup audits - Work with business, technical staff, and management to design backup and recovery strategies to meet RTO/RPO requirements - Ensure restoration procedures are configured and tested. - Perform security updates and patches on backup system servers on a monthly basis - Remediation of missing security updates as reported by Information Security and vulnerability management system - Other duties as assigned (note: essential functions and responsibilities may change or new ones assigned at any time with or without notice) Requirements: - Successful completion of an Associates Degree is required or an equivalent of two years of work-related experience in lieu of degree - Minimum 3 years of backup application support experience and engineer type - Experience with Commvault Simpana - Experience with Microsoft Server 2008, 2012, 2016, 2019 - Experience with Red Hat Enterprise Linux - Experience with VMware virtualization technologies and principles - Experience with Citrix VDI technologies and principles - Experience with storage area network technologies - Experience with Active Directory, DNS, DHCP, and group policy concepts - Working knowledge of IT Security vulnerability management best practices - Understanding of networking concepts - Ability to adapt to changing organizational and operational needs - Ability to communicate effectively, both verbally and in writing, and to establish/maintain effective working relationships with co-workers, employees and the general public All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.


