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Systems Engineer
Location
Australia
Posted
8 days ago
Salary
0
Seniority
Senior
Job Description
Systems Engineer
Centorrino Technologies
• Provide level 3 support for all Managed Services customers, primarily working with servers and their services. • Troubleshoot systems and infrastructure for our managed services clients. • Proactively raise and troubleshoot problems within a customer’s infrastructure environment. • Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems. • Collaborate with colleagues across the business to ensure a successful outcome for the customer. • Stay current with new technologies and industry trends in the managed services space. • Develop and maintain documentation for systems and infrastructure. • Participation in the (paid) on-call roster and occasional (paid) overtime work. • Mentor and develop junior team members, fostering a culture of learning and growth.
Job Requirements
- Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous.
- Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
- A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
- A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
- Enjoys a fast-paced environment and is comfortable with change.
- A personality where everyone knows that when you take on a task whether it’s huge and scary or tiny and boring, you’re going to see it through to the best of your ability.
- Knowledge or certificates in Linux SUSE or similar is highly regarded.
- A strong knowledge of ticketing systems would be advantageous.
- Microsoft and other industry certifications.
- Some of the best Google-fu in town.
Benefits
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
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• Full OS Configuration: Owning the pipeline from a clean Windows image to a production-ready, field-deployable system. • Kiosk Mode Setup: Configuring Windows so the Unity application starts automatically as the sole interactive shell, blocking user access to the desktop and system UI. • DLL Management: Managing registration, versioning, and dependencies of custom DLLs to ensure correct loading order and compatibility across updates. • Python Services Integration: Setting up background processes as Windows services (via NSSM or pywin32) with auto-start, watchdog recovery, logging, and inter-process communication with the Unity app. • Hardware Tuning: Adapting the system for specific industrial board constraints, including BIOS/UEFI, GPIO, serial peripherals, and thermal management.
• Lead customer presentations • System staging • Complete system documentation • Live system upgrades • Ensuring the integrity of the architecture/design • Responsible for carrying out field engineering duties during a radio system upgrade cycle • Upgrading/deploying various devices including network gear, Windows-based devices, virtual machines, and proprietary Motorola devices • Customer facing technical resource through the upgrade effort
• Lead customer presentations • System staging • Complete system documentation • Live system upgrades • Ensure the integrity of the architecture/design • Perform field engineering duties during radio system upgrade cycles • Upgrade/deploy various devices including network equipment, Windows-based devices, virtual machines, and Motorola proprietary devices • Serve as a customer-facing technical resource during upgrade efforts • Travel to customer sites across multiple provinces in Canada
