• Manage a territory of Home Depot and Lowes accounts • Analyze metrics in SalesForce, Power BI, and ShowPad to strategically map customer routing schedule • Driving Top Line Sales to deliver quarterly and annual POS Goals • Partnering with Store and District Managers to align strategies • Analyzing POS by store and promotional performance • Work closely with Sales Operations team to ensure proper inventory • Drive execution strategy based on trends and SKU level detail • Selling In and executing national event activations • Implementing national overdrive strategies to promote product sell-through • Engaging Store and District Key Decision Makers to inform key initiatives • Partnering with retail service partners and engaging in monthly district meetings • Driving effective inventory management and writing with retail partners • Establishing relationships with professional end-users through product and services solutions • Execute monthly job site visits aligned with retailer pro strategies

• Develop new referral relationships throughout Morris and Essex Counties. • Identify and pursue partnership opportunities with senior-serving professionals and organizations. • Create and coordinate educational workshops, networking events, and community presentations. • Represent Caring Transitions at industry events, professional associations, and community gatherings. • Meet with prospective clients and families to understand their needs and introduce our services. • Support proposal development and follow-up activities. • Help grow our visibility through social media, local networking groups, and community engagement. • Track outreach activity, referral partner development, and business opportunities.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Account Manager, Broker Success at Realtor.com® Are you an expert at relationship building and managing high-value accounts? Are you eager to develop impactful relationships, while securing and retaining revenue? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Account Manager, Broker Success and help change the world of real estate, one home at a time. The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting, mutually-beneficial relationships with their accounts with the goal of helping secure and retain revenue. This is done through developing impactful relationships, working with customers on product knowledge, and effective account management. Senior Account Managers serve as a dedicated consultant, problem-solver, and relationship manager with account stakeholders. You will collaborate with multiple departments and divisions to ensure customer concerns, inquiries, and expectations are communicated and resolved. As a Senior Account Manager, you will serve as a leader and escalation point for the Broker Success department and other Account Managers. You will assist with the coaching and development of staff, and you will contribute to the overall success of the department. Top Reasons to Apply: - Act as a Dedicated Strategic Consultant: Take ownership of a premier book of business, serving as the primary relationship manager, data-driven consultant, and trusted problem-solver for Realtor.com’s highest-value broker accounts. - Mentor and Lead Within the Team: Step into a recognized leadership role where you will actively coach, train, and develop other Account Managers, while serving as a critical escalation point for the Broker Success department. - Drive Data-Backed Customer Success: Use advanced reporting, analytics, and enterprise systems (like Salesforce) to deliver structured insights that maximize product performance, boost agent engagement, and secure revenue retention. What You’ll Do: - Proactively communicate with and manage assigned accounts to encourage their continued engagement with Realtor.com’s products and services. - Develop and sustain strong account relationships through consistent onboarding, coaching, and communication. - Educate accounts on product configurations and best practices to increase product performance, agent engagement, and revenue. - Provide support and guidance to account stakeholders with structured data and reporting to support recommendations for products during renewals and new orders. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Use data to determine daily priorities and key accounts requiring engagement. - Maintain enterprise systems (i.e. Salesforce, Focus Fire) with accurate contact data, communication logs, and account activity. - Maintain updated knowledge of new company products and services. - Resolve challenging client inquiries, issues, and escalations, using cross-functional teams as needed and preventing additional issues by improving processes. - Identify, troubleshoot and escalate bugs within multiple platforms, including SalesForce, Broker/Office/Agent Dashboards and Focus Fire. - Work on Special Projects as assigned. - Coach, develop, and train other Account Managers. - Serve as a leader and escalation point within Broker Success. What You’ll Bring: - Bachelor’s Degree or equivalent experience. - 5+ years experience managing enterprise-level relationships for a high-growth company. Real estate experience is a plus.. - Excellent verbal and written communication skills. - Proficiency with Microsoft Office and G Suite, with intermediate knowledge of Excel and Sheets. - Friendly and positive personality; able to effectively engage a variety of audiences at all levels of a business. - A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables. - Strong influencer and people leader. - Comfortable presenting to audiences and running customer meetings. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a U.S.-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $95,000 - $110,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Lead Account Manager, Dedicated Success at Realtor.com® Are you a relationship building expert? Are you eager to manage your own book of high-value customer relationships and also serve as a lead for a team of Account Managers? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Lead Account Manager, Dedicated Success and help change the world of real estate, one home at a time. Top Reasons to Apply: - Own High-Value Impact: Manage and grow a high-stakes book of strategic, high-value accounts, taking full ownership of revenue retention, product implementation, and renewals for Realtor.com's most critical partnerships. - Step into True Leadership: Elevate your career by serving as a key leader within the Dedicated Success team - coaching account managers, tackling escalations, and working directly with the Manager to develop staff and streamline business operations. - Drive Cross-Functional Influence: Work at the intersection of business and tech, collaborating across all levels of the company - from Sales and Product to Marketing and Technology - while leveraging advanced systems like Salesforce to optimize the customer experience. What You’ll Do: - Build strong relationships with a book of customers, establishing Realtor.com as a friendly, trusted business partner. - Retain and grow revenue with your customers by managing their post-sale experience. This includes product implementation, training, ongoing support, escalations, retention, and renewals. - Assist the Manager, Dedicated Success with the coaching and development of the Dedicated Success team. - Educate and motivate the Dedicated Success team, working with them on quality, efficiency, product knowledge and account management skills. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Develop a thorough understanding of all key Realtor.com business processes and products, recommending and implementing enhancements that will drive revenue with and improve the experience of high-value customers. - Communicate effectively with individuals across all levels of the company, including Sales, Product, Marketing, Technology, Operations, and Finance. - Have comprehensive business knowledge and technical skill on Salesforce, Focus Fire, and other enterprise systems. What You’ll Bring: To be successful in this role, the Lead Account Manager, Dedicated Success must be a people person who feels comfortable managing the entire post-sale experience with customers, building strong relationships with internal and external stakeholders. You are a self-starter who excels at managing your own schedules and priorities. You will own the success of your book of business, focusing on revenue retention and growth. - Bachelor’s Degree and 8-10 years of related or relevant experience. - Minimum of 5 years of account management experience with key/major accounts. - Experience overseeing complex corporate projects through completion. - Experience as a team leader. - Excellent verbal and written communication skills. - Ability to work with PCs, Internet and Microsoft applications (Word, Excel, and Outlook). - Salesforce experience. - Knowledge of the real estate industry. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a US-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $115,000 - $135,000 USD. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.