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Feel the pulse.
Customer Service Advisor Chat + Voice
Location
Colombia
Posted
6 days ago
Salary
2,000K - 2,500K / month
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Advisor Chat + Voice
Konecta
Role Description Tu talento tiene el poder de crear experiencias inolvidables. En Konecta, buscamos personas apasionadas que quieran transformar cada interacción en una oportunidad para marcar la diferencia. - Gestionará los casos de Clientes que requieren información relacionada con sus productos y/o servicios, atención a PQR´S, facturación, trámites, entre otras. - A través de medios digitales (Chat, Web, WhatsApp, entre otros) o por medio de llamadas entrantes o salientes. - Con el fin de satisfacer sus necesidades y expectativas bajo la premisa de hacer de su experiencia en la interacción en un momento memorable. Esta es tu oportunidad para unirte a un equipo que crea experiencias que transforman. Qualifications - Estudios: Estudios técnicos en adelante certificado. - Experiencia: Experiencia certificada mínima de 12 meses en servicio al cliente, ventas y/o CBZ. - Disponibilidad: 6:00 AM a 12 de la medianoche de domingo a domingo; contamos con cobertura de ruta y, un día de descanso en la semana. - Sede: CENTRO EMPRESARIAL CENTRAL POINT BARRIO NORMANDIA, CALLE 25G #73B - 90 - TORRE D. Benefits - Tendrás Contrato a término INDEFINIDO. - Todas las prestaciones de ley. Salario Básico 42h 1.410.000 $ + Variable por desempeño $ 280.000. - Excelente ambiente laboral, estabilidad, aprendizaje y oportunidades de crecimiento. - Tenemos Fondo de Empleados para que cumplas tus sueños y metas financieras. - Respetamos tus horarios, lo que te permite tener un equilibrio laboral y personal. - Nuestro proceso es 100% virtual. 💪 La oportunidad está aquí. ¿Te atreves a dar el salto? #FeelThePulse Si tu hoja de vida queda seleccionada revisa tu correo electrónico (también el correo no deseado) donde enviaremos información muy importante que te permitirá avanzar con nuestro proceso. #LI-Onsite
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