• Conduct detailed home health and hospice pre-billing reviews to support Portfolio partners and their agencies. • Identify discrepancies, missing information, and opportunities for documentation improvement. • Utilize information gathered to provide education and facilitate alterations to the HCHB documentation, and process improvements to prevent recurrence. • Direct agencies to use documentation data outcomes for QA improvements. • Ensure documentation accurately reflects the patient’s clinical status and the care provided. • Set up meetings with clinical leaders to provide education, highlight findings, and make documentation recommendations. • Stay current with practices in both home health and hospice fields and suggest educational and resource materials which would be beneficial to the staff. • Recommend new approaches to on-going continued improvements to policies, procedures, and documentation. • Identify trending issues and share them with the team and the clinical leaders. • Stay up to date with all federal, state, and local regulations, as well as organizational policies and procedures to ensure compliance. • Work within and be comfortable with HCHB, PDF-Xchange, Excel, and Smartsheet. • Consistently promote CAPLICO. • Serve as the first point of escalation for documentation review questions. • Provide real-time guidance on documentation standards, interpretation, and expectations. • Reinforce consistency in review methodology across all reviewers. • Hold team alignment meetings to discuss review findings and ensure standardization. • Support onboarding and mentoring of new documentation reviewers. • Identify training gaps and recommend targeted education. • Monitor review quality and provide constructive feedback to promote defensible documentation practices. • Track common documentation deficiencies and trends and share with leadership. • Escalate systemic issues to the Director with recommended solutions. • Assist with workload balance and prioritization when needed. • Monitor turnaround times and flag potential deadline risks. • Reinforce accountability while maintaining a positive and collaborative team culture.

• Conduct individual training and group education sessions on proper coding and documentation practices for physicians and staff consistent with industry standards and in compliance with coding guidelines • Provide new coder onboarding education and support • Review charts and query provider to address documentation reassessment opportunities and to prompt higher accuracy and/or specificity • Conduct post-encounter review sessions with providers either in person or virtual • Focused efforts for other identified performance outliers • Coach, facilitate, solve work problems and participate in the work of the team • Ensure compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines • Work with market to understand what payor audit/documentation requests require compliance review • Direct and timely provider remediation response to compliance audit plan results

Role Description The Senior Scientific Communications Specialist is a professional with scientific, clinical, and therapeutic area expertise, responsible for oversight of staff and client services. The position also provides scientifically accurate and balanced information to internal stakeholders, external healthcare professionals, and consumers in a way that supports business needs; is aligned with regulatory and compliance practices; and is consistent with Medical Affairs and brand team objectives. Qualifications - Advanced degree in pharmacy (PharmD preferred), advanced health care degree, or relevant, equivalent clinical experience. - Fluent in German & English (C1 or C2). - Two to four years of related experience in scientific content review within the pharmaceutical industry, medical education, and/or academia. Requirements - Develop and review content for scientific documents including standard and custom responses, slide decks, dossiers, manuscripts, and other deliverables requested by the client. - Demonstrate ongoing scientific expertise relevant to therapeutic areas, including products, disease state management, and emerging therapies. - Integrate scientific expertise with knowledge of regulatory and compliance guidelines to ensure comprehensive review of materials submitted into approval process. - Create and/or review medical affairs materials and promotional materials. - Apply approved standards of style to created and maintained materials. - Demonstrate proficiency in the use of content management systems as applicable. - Update Standard Response format and content for integration into a global content management system. - Respond to Medical Information Requests (via calls/web/emails/letters) and conduct appropriate scientific information exchanges with the requestors. - Participate in scientific training as appropriate to support assigned brands. - Comply with all guidelines, policies, legal, regulatory, and compliance requirements. - Meet or exceed service levels and targets for internal and external customers. - Participate in training & mentoring of new hires or staff changing support areas. - Serve as a team lead for 1 or more Clients, therapeutic areas, workstreams, or brands. - Coordinate with Client to schedule meetings and training sessions, and ensure that all team members meet all training requirements. - Manage and distribute overall workload for a brand or therapeutic area. - Coordinate, lead, and participate in workstreams, special projects, pilots, or other activities requested by the client. - Serve as key contact for communications between the Client and Med Communications team. - Maintain active role in Quality Assurance processes, including monitoring of performance indicators. - Provide medical information support via multiple venues including virtual presentations and medical meeting booth coverage. Benefits - Remote work opportunity. - Work with a diverse and inclusive team. Company Description Med Communications is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status.

• Manage the preparation of a complex suite of regulatory documents e.g. protocols, CSRs, briefing documents, meeting requests, investigator brochures, clinical modules. • Lead Writing/Editing complex Clinical Dossiers/Safety Reports. • Review documents to ensure compliance with documentation quality standards, regulatory requirements and consistency of messages across all documents for a product within a clinical dossier. • Plan and create timelines to produce assigned documents. • Ensure proper planning and resourcing of all documents assigned to Writing/Editing Team. • Actively contribute to best practices and continuous improvement within the therapeutic Area. • Represent the group in functional and cross functional initiatives/projects when required. • Network and share best practices to ensure efficiency and consistency across product teams. • Demonstrate a thorough understanding of timelines, budgetary constraints and scopes of work. • Adhere to the quality control process and ensure all work produced has gone through the correct internal review process. • Maintain a working knowledge of pharmaceutical industry standards and compliance. • Stay informed of upcoming projects, assist management in projecting resources, and perform administrative duties as requested. • Identify and participate in the qualification of Medical Writing consultants and vendors, and oversee their writing activities to ensure timely and quality deliverables are completed within budget.