As a Key Account Manager Pool (KAM Pool), you play a strategic role in scaling 360Learning’s customer growth and retention engine. You will join a team focused on maximizing renewal and upsell opportunities across a large portfolio of existing customers through automation, data-driven prioritization, and scalable account management strategies. You will manage a high-volume portfolio of customers ranging from 100 to 2,500 employees, with a focus on identifying growth opportunities, driving renewals, and increasing customer engagement at scale through automatization actions. At 360Learning, the KAM Pool role is a unique opportunity to also shape the overall KAM team. It combines account management, revenue generation, and operational excellence. Your mission is to build scalable motions that accelerate expansion opportunities while ensuring customers continue to realize value from the platform. Therefore, your successful automatization processes will also help shape globally the entire KAM team. As a transversal role, you will work closely with Client Success Partners, Revenue Operations, Marketing, and internal experts (digital pedagogy, platform structuring, IT) to deploy automated engagement strategies, optimize renewal processes, and generate upsell opportunities efficiently across your portfolio. We are eager to retain the best talent in our teams, and we encourage internal mobility after 2–3 years of continuous success to build fulfilling career paths. This role offers strong growth opportunities toward strategic account management, revenue operations, or large account ownership positions. Within 1 month, you will: - Become a Trello expert and get familiar with our product - Learn to navigate Convexity, our working environment - Meet the different teams at 360Learning - Understand our customer lifecycle and renewal processes Within 3 months, you will: - Take ownership of you 150+ clients portfolio of existing customers - Segment and prioritize accounts using scalable tiering strategies - Identify automation opportunities to drive renewals and upsells - Work closely with Client Success Partners to collect customer insights and engagement signals - Launch automated campaigns and structured outreach sequences - Prepare scalable account review frameworks to identify growth opportunities - Contribute to the generation of renewal and expansion pipeline across your portfolio - Conduct presentations and demonstrations of 360Learning when required Within 6 months, you will: - Optimize renewal and upsell workflows through process improvements and automation - Ensure accurate reporting and forecasting with your coach and Revenue teams - Analyze customer usage data to proactively identify expansion opportunities and churn risks - Build repeatable playbooks to improve portfolio performance at scale - Consistently contribute to ARR growth targets through scalable account management initiatives - Lead business negotiations for selected opportunities Within 12 months, you will: - Own and optimize the renewal strategy for your portfolio - Drive upsell generation through automated and data-driven engagement plans - Manage customer business relationships at scale while maintaining a high-quality customer experience - Continuously improve operational efficiency and account coverage models. - Become a key contributor to the company’s retention and expansion strategy - Exceed your targets and contribute to the evolution of scalable customer growth strategies at 360Learning. The Skill Set: - 2+ years of experience in an Account Manager, BDR or sales-related function (revenue generation with a portfolio of clients) - Previous experiences working in the SaaS industry - Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness - Active listening skills and a team player mindset - Excellent written and verbal communication skills - Native French and fluent English (B2+) proficiency - Fluent English (US/UK) / B2 level or equivalent (FR) - Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: - Compensation: Package includes base salary, a variable component and equity 📈 - Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. - Balance: Flexible hours, full remote work possible anywhere in France 🏠 - Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 - Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 - Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The interview process: - Phone Screen with our Talent Acquisition Manager - Discovery Meeting with the KAM Mid FR Coach - Case Study with the KAM Mid FR Coach and our VP Mid Market - Clarification Meeting with a KAM Mid Market - Culture Fit Meeting with our Chief Revenue Officer - Ref Checks - Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

• Develop and demonstrate in-depth knowledge of Cochlear’s product portfolio • Effectively sell and position Cochlear product features and brand benefits • Develop and demonstrate business acumen aligned with territory business plan and strategy • Successfully execute territory business plan assignments with professional and customer partners

Role Description We are looking for an energetic and driven Affiliate Manager to take ownership of our affiliate partnerships within the Chilean market. The Wow: You will play a key role in building strong relationships, optimizing performance, and driving growth across our affiliate network. In this role, you will collaborate closely with internal teams, monitor traffic and revenue trends, and manage both top-performing and underperforming partners to maximize results. To succeed, you’ll need a mix of analytical and commercial talent, strong social skills, adaptability, and the ability to thrive in a fast-paced environment. A taster of what you will be involved with: - Work with Betsson Group’s Affiliate team from a strategy and acquisition perspective. - Develop and maintain negotiations and relationships with key Chilean affiliate networks and partners. - Monitor and analyze affiliate performance to measure effectiveness and work with managers to develop forecasts aligned with budget. - Identify and cultivate top performers and develop incentive programs to reward key partners. - Create monthly promotions and communications for marketing affiliates. - Collaborate with internal teams to continually improve landing pages and overall marketing campaigns across the affiliate network. - Develop marketing campaigns for the affiliate program and lead affiliate recruitment. - Implement strategies to increase the quality and performance of affiliate partners. - Work with the LATAM Marketing team to build go-to-market strategies aimed at growing the affiliate business in Brazil. Qualifications - Experience in affiliate marketing, partnerships, or commercial roles—ideally within the Chilean market. - Strong analytical mindset with the ability to interpret data, identify trends, and propose strategic improvements. - Excellent relationship-building and negotiation skills. - Sales-oriented approach and a proactive attitude toward achieving growth targets. - Ability to work independently and thrive in a fast-paced, dynamic environment. - Fluency in English (spoken and written). - Knowledge of digital marketing, performance marketing, or iGaming is considered an asset. - Remote Mode, but located in Chile. Benefits - Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! - We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

• Assume primary lead for the client upon client acceptance of proposal • Maintain and manage business opportunities with existing clients • Development of client agendas and slide presentations • Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction • Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded • Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels.