• Lead content strategy for the corporate web experience aligned to business priorities and stakeholder needs. • Proactively identify whitespace, emerging narratives and audience-relevant stories from business priorities, data and cultural context. • Elevate storytelling through multimedia and innovative formats and experiences. • Oversee the creation, editing and publishing of best-in-class digital content. • Develop content frameworks that improve ranking, visibility and inclusion in AI-driven search and answer experiences. • Use data and insights to refine content strategies and prioritize improvements.

• Provide coding and industry expertise to help create and maintain clinical coding edits • Assist with research to identify opportunities for new medical policies • Reviews and identifies changes to medical policies to maintain accurate library • Work with QA to create and execute test cases to validate policy changes • Provide coding and clinical expertise for customer inquiries or appeals • Create and maintain documentation for Cotiviti’s medical policy library • Maintain current knowledge-base of industry and Cotiviti content • Complete all responsibilities as outlined on annual Performance Plan • Complete all special projects and other duties as assigned

Role Description As a Virtual Property Adjuster, you will play a crucial role in providing exceptional service to our policyholders. Working remotely from your home office, your primary responsibilities will include: - Virtually inspecting damages - Investigating coverage - Preparing estimates - Settling claims promptly and accurately This role places a specific focus on wind and hail claims, ensuring our customers receive top-notch support and resolution. Qualifications - At least 3+ years property field claims experience preferred - Familiarity with Xactimate and other virtual assessment tools - Strong analytical skills to assess damages and determine coverage - Excellent negotiation and communication skills - Ability to work independently and manage time efficiently in a virtual environment - Attention to detail and a commitment to high-quality claim resolutions Requirements - Fully remote; open to any U.S. time zone (except CA, AK, WA, HI, PR) - Schedule: Sunday–Thursday, 7 a.m.–7 p.m. - No travel required - Your office/area may require you to obtain an adjuster and/or appraiser license, which includes passing a background check with the Department of Labor - If applicable, licenses should be secured within 60 days of hire - 50 MBPS download and 5 MBPS upload internet connection required Benefits - Base compensation offered for this role is $51,500.00 - $87,600.00 / annually and is based on experience and qualifications - Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse - Monthly connectivity reimbursement to help offset internet costs

• Write and manage strategic copy across our middle- and lower-funnel pages—service lines, conditions, medications, insurance, location, and comparison content—with SEO/AEO optimization as a foundation and brand voice and patient experience leading every decision. • Own end-to-end CMS production (Wordpress) for our editorial content program: formatting, media, on-page SEO/AEO optimization, CTAs, and front-end QA. • Manage the prioritization, briefing, assigning, editing, and production of ongoing strategic refreshes of our in-depth educational content, working closely with the head of content and SEO team to identify what to rebuild and to what standard, then managing the execution. • Own the operational backbone of our clinician contributor network: tracking contributors, managing outreach and relationships, coordinating clinical reviews, and identifying the right clinician for each opportunity. • Own the accuracy and quality of dynamic site content—testimonials, awards, FAQs, and beyond—ensuring every page reflects the most current, complete, and on-brand version of Thriveworks at all times.