CareMessage is the largest patient engagement platform for underserved populations in the United States.
Chief Operating Officer
Location
United States
Posted
14 days ago
Salary
$287.5K / year
Seniority
Lead
Job Description
Chief Operating Officer
CareMessage
• Serve as a full member of the Executive Team and a strategic thought partner to the CEO in enterprise planning, decision-making, and organizational performance. • Help shape CareMessage’s multi-year organizational strategy, not only execute it; bring an operating point of view that informs where the organization is headed. • Act as the connective tissue between the Executive Team and our Key Functional Leaders, translating strategy into execution and surfacing tradeoffs clearly. • Drive alignment across functional leaders so the organization executes as one team with shared priorities, not siloed functions competing for resources. • Make and own difficult operational decisions; know when to push and when to yield. • Own the operating plan; ensure functional priorities are resourced, sequenced, and connected to company OKRs. • Translate enterprise strategy into a clear operating rhythm with defined priorities, ownership, and cadence. • Establish disciplined execution practices that reinforce accountability and follow-through across functions. • Own compliance and risk; ensure the organization meets applicable laws, regulations, and internal policies. • Frame enterprise risks, tradeoffs, and sequencing decisions to support effective CEO and Board oversight. • Coach functional leaders to build high-performing teams that produce more together than the sum of their parts. • Partner with Finance on budget performance, resource allocation, forecasting, and long-term operating sustainability.
Job Requirements
- 10+ years of multidisciplinary executive experience in strategic leadership across multiple functions.
- A technology-organization background, whether tech nonprofit or for-profit tech scaling, with a clear understanding of scalability and services models.
- Experience shaping multi-year organizational strategy, not only executing a strategy set by others.
- Proven ability to balance mission impact with disciplined business operations.
- Experience leading organizations through comparable growth stages (at least beyond 100+ employees).
- Recent, hands-on experience deploying AI and automation in an operating context.
- Experience working with executive teams, and ideally with governing boards and board committees.
- Superior written and verbal communication, including the ability to present effectively to a Board.
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