• Developing, testing, and distributing changes to software, services, and tools. • Developing subject matter expertise in VHP components. • Developing CI/CD pipelines to drive a highly sustainable infrastructure platform supply chain for our rapidly growing Akamai Cloud fleet. • Comfortable working in new tooling, code and environments and automating what’s possible. • Collaborating with our support, operations and engineering teams to troubleshoot complex problems

• Developing, testing, and distributing changes to software, services, and tools the VHP team is responsible for. • Designing and implementing enhancements to VHP observability infrastructure in order to identify and correct problems before they impact our customers. • Developing subject matter expertise in VHP components. • Comfortable working in new tooling, code and environments and automating what’s possible. • Collaborating with our support, operations and engineering teams to investigate and troubleshoot complex problems. • Participating in on-call rotations, guiding restoration and repair of service-impacting issues.

• participating in the day to day operations including the integrity, architecture, modeling, security, and performance tuning for MySQL databases • managing and improving the health and stability of MySQL instances • partnering with development and systems groups to provide deep subject matter expertise in various projects • installing, configuring, upgrading, and migrating existing databases • responding to and resolving database related requests from other departments • defining database requirements as part of the product lifecycle to influence new designs and standards • identifying data security related issues and improve overall security of the database environment • collaborating with support, operations and engineering teams to investigate and troubleshoot complex problems • participating in on-call rotations, guiding restoration and repair of service-impacting issues

Role Description Our mission in the Tech Platform line is to open doors so that QuintoAndar’s engineering teams can build incredible solutions with total autonomy, safety, and speed. As our go-to expert in Observability, you will join us at a pivotal moment of scale and transformation, taking ownership of shaping the future of our metrics, logs, and distributed tracing strategy. The challenge is big and beautifully complex: - It is not just about keeping systems up, but about translating raw data into business intelligence. - Improving the daily experience of hundreds of developers. - Ensuring our platform continues to redefine housing and quality of life for thousands of people with maximum reliability. If you love solving high-scale problems with autonomy, collaboration, and zero arrogance, this is the place for you. Qualifications - Minimum of 7 years of experience as a SRE, Platform Engineer or Infrastructure Engineer. - Solid experience as an SRE, Platform Engineer, or Infrastructure Engineer in large-scale production environments. - Advanced knowledge of modern observability pillars (metrics, logs, and distributed tracing). - Hands-on, consistent experience with tools like Prometheus, Grafana, and OpenTelemetry. - Strong proficiency with Kubernetes and cloud ecosystems. - Deep understanding of Linux, networking, and troubleshooting in distributed systems. - Practical experience with Infrastructure as Code using Terraform or similar tools. - Automation and development skills using languages like Go, Python, or similar. - Proven experience in architectural design and high-impact technical decision-making. Requirements - Experience with Grafana ecosystem tools (Loki, Tempo, Mimir) or Thanos. - Background in developing Internal Developer Platforms (IDPs). - Knowledge of FinOps applied to observability cost optimization and efficiency. - Experience working in multi-cloud environments. - Track record of leading cross-team technical initiatives or contributing to open-source communities. Benefits - Competitive salary - Profit sharing - Meal allowance - Health insurance - Dental plan - Life insurance - Childcare subsidy and Atypical Parenthood subsidy - Wellhub - Home office allowance - Employee assistance program (mental health, social, legal, and financial support) - Extended parental leave - Day off on birthday, Mother’s Day, and Father’s Day - Benefits Club (discounts on everyday services) - Discounts at educational institutions - Reading kit for children – PlayKids