• Deliver training (online/remote and in-person, end-user and instructor-level) • Develop training content (instructional design, curriculum development) • Support pre-sales activities (demonstrations, customer orientation for trials and evaluations) • Interface with law enforcement customers on applications, use cases, and operational needs • Prepare operations plans and file field reports for training projects • Coordinate with the broader Customer Experience and Field Forensics teams on customer feedback and product performance

Role Description Sequencing.com is hiring a Genetic Health Coach to join our Customer Success team. You will sit with customers over video and turn their whole genome sequencing results into clear, personalized health insights they can actually use. This is a high volume, fully remote role where you build trust every day and help people understand what their DNA means for their health. You will report into Customer Success, and experienced coaches will train and mentor you as you grow your skill in reading the genome. - Coach customers one on one over video every day, walking them through their whole genome sequencing results. - Turn complex genetic concepts into plain language anyone can follow, no matter their science background. - Answer hard questions with empathy, accuracy, and patience, especially when results feel overwhelming. - Guide customers through their genomic data and stay clear about what genetic results can and cannot tell them. - Build real trust and rapport with people from all backgrounds and levels of scientific knowledge. - Match your communication style to each customer's knowledge level and how they like to learn. - Create a safe space where customers feel free to ask any question. - Grow your expertise through hands on training and steady mentorship in genetics interpretation. - Share customer insights with internal teams to help make the product better. - Help build educational resources and coaching materials that customers and coaches rely on. - Keep up with new developments in genomics and genetic testing so your guidance stays accurate. Qualifications - Master's degree in Genetic Counseling, or a PhD in genetics, genomics, or a closely related life sciences field. - Strong grounding in human genetics, inheritance patterns, genomic testing, and variant interpretation. - Excellent verbal communication, with a knack for explaining complex science clearly to non-scientists. - Genuine empathy and patience with people who may feel anxious about their results, while holding healthy professional boundaries. - Comfort with ambiguity and confidence explaining the limits of genetic information. - Experience teaching, coaching, or educating non-scientists on complex scientific or medical topics, including building educational or curriculum content. - Clinical experience or training in genetic counseling, clinical genetics, medical genomics, or related healthcare fields, with familiarity with whole genome sequencing, variant analysis, and interpretation frameworks such as ACMG/AMP guidelines. - Experience using Slack and AI tools to support coaching and collaboration. - Comfortable working full time in a fully remote, high volume, customer facing environment.

Title: Senior Training Specialist Location: Sofia Bulgaria Full time Remote As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our collaborative team as a Senior Operations Training Specialist, where you'll contribute to developing and implementing effective training solutions for our operations. In this position, you'll collaborate with machinery suppliers and colleagues across our network to build and share expertise in manufacturing and operational processes. You'll create engaging training products including videos, micro-learning modules, simulations, and workshops while ensuring compliance with industry standards. Working both independently and collaboratively, you'll conduct needs assessments, develop comprehensive training programs, and evaluate their effectiveness. You'll support others, manage projects, and contribute to establishing best practices across the organization. This role offers professional development opportunities, including exposure to advanced technologies and processes, learning sessions, and collaboration with subject matter experts. REQUIREMENTS: - Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in technical operations, manufacturing, or training role - Preferred Fields of Study: Engineering (Electrical/Mechanical/Automation/Mechatronic), Pharmaceutical Technology, Chemistry, or Instructional Design - Strong knowledge of learning technologies and training methodologies - Demonstrated success in developing and delivering effective training solutions - Advanced proficiency in English (verbal and written) required; additional language skills welcomed - Expertise with training software and tools, including Articulate 360, Microsoft Office Suite, and eLearning platforms - Experience in needs assessment, content development, and program evaluation - Ability to create engaging training materials including videos, simulations, and interactive modules - Strong project management skills with ability to manage multiple priorities - Excellent interpersonal and communication skills - Willingness to travel up to 50% of time - Demonstrated ability to work independently and collaborate in a cross-functional environment - Experience in sterile manufacturing or pharmaceutical operations preferred - Ability to analyze complex technical issues and develop solutions - Strong attention to detail and commitment to quality - Ability to adapt to changing priorities

Role Description SAIC has an opportunity for Part Time Air Traffic Control Training. These roles are considered remote when not traveling. Travel is required up to 75%. - Provide operational support to the TFDM program office and field facilities prior to and during system installation. - Facilitate activities and communication between the TFDM staff and field facilities. - Conduct instruction using validated TFDM Air Traffic training materials. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com. - For ongoing news, please visit our newsroom.