At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team. Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value, and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Sr Associate Relations Specialist
Location
United States
Posted
8 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Sr Associate Relations Specialist
Staples Canada
Role Description At Staples, our people are at the center of everything we do. The Associate Relations (AR) team is a critical Center of Excellence (COE) dedicated to fostering a fair, respectful, and inclusive workplace. We partner closely with leaders and associates to deliver a consistent, positive employee experience while protecting the integrity, reputation, and assets of the company. You’ll join a collaborative and purpose-driven team committed to doing what’s right—for our associates, customers, and communities. As a Sr. Associate Relations Specialist, you will serve as a trusted advisor and subject matter expert, managing complex employee relations matters across US Retail, including Home Office, Stores, Distribution Centers, Print Facilities, and remote teams. This role requires strong judgment, investigative expertise, and the ability to balance associate advocacy with business and legal considerations. What You’ll Do - Serve as an expert on associate relations matters including: - Harassment, discrimination, and workplace conduct concerns - A broad spectrum of critical incidents and workplace violence - Recommend progressive discipline and terminations - Participate in team calibration discussions to ensure consistent advice is delivered - Lead thorough impartial investigations in partnership with HR, Legal, Loss Prevention, and Risk Management - Provide consistent, compliant guidance to leaders through calibration and consultation - Manage a high-volume caseload, ensuring cases are prioritized, documented, and resolved in a timely manner - Facilitate resolution of complex associate and leader concerns, acting as a neutral and trusted resource - Analyze trends across cases to identify risks and drive process improvements and HR initiatives - Develop clear, detailed documentation and communications aligned with company standards and legal requirements How You'll Make an Impact - Mitigate organizational risk through proactive and compliant case management - Drive fair and consistent outcomes across the business - Strengthen associate engagement and trust through responsive and thoughtful issue resolution - Contribute to continuous improvement within the Associate Relations function Qualifications - 5+ years of experience in Employee Relations, including investigations - Broad HR knowledge across core functions - Strong interpersonal and influencing skills; ability to navigate difficult conversations - Excellent verbal and written communication skills - Proven ability to work cross-functionally with HR and business leaders - Strong investigative, documentation, and case management skills - Highly organized with the ability to manage confidential and sensitive information - Self-directed with a strong sense of urgency and accountability - Ability to work independently in a remote environment - Proficiency in Microsoft Office Requirements - Bachelor’s degree in HR, Organizational Psychology, Business, Legal Studies, or related field (preferred) - Deep knowledge of EEO regulations and federal/state employment laws (preferred) - Strong project and time management skills with the ability to manage multiple priorities (preferred) - PHR/SPHR certification (preferred) Benefits - Bonus plan and generous amount of paid time off, including one Floating Holiday each year - Flexible work arrangements, including flexible work hours - 401(k) plan with company match, medical, dental, vision, life, and disability insurance with many more optional benefits - Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.) - Inclusive culture with associate-led Business Resource Groups - Physical and Mental Health Wellness programs, and more!
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Pre-Sales – Social Seller, High-Ticket, B2B
Sales Leaders GroupNovos patamares de faturamento com previsibilidade
• Manage and operate the company’s digital channels, including Instagram, LinkedIn, TikTok, and other social networks • Conduct proactive prospecting and identify potential clients through social media • Nurture relationships with leads and drive engagement • Schedule meetings for the sales team • Monitor and oversee automations and communication flows on digital platforms • Perform consultative outreach via messages and digital channels • Support the conversion of opportunities into sales • Keep records of interactions and generated opportunities up to date
• Responsible for developing, implementing, and optimizing effective marketing and PR strategies • Planning and managing marketing campaigns • Maximizing the reach of our events across all available channels
