• Collaborate with UX Designers, Product Managers, and stakeholders to define research objectives and key questions • Assist in planning and conducting user research activities, including user interviews, surveys, usability tests, and card sorting exercises, using AI to generate research materials • Leverage AI-powered tools to analyze qualitative and quantitative data, identify patterns, and generate insights more efficiently • Use AI assistance to synthesize research findings, create user personas, journey maps, and research reports • Participate in usability testing sessions, observe user interactions, and document findings • Support the creation and maintenance of research repositories to ensure insights are accessible and actionable across the company • Help translate research findings into clear recommendations for design and product teams

Role Description We're hiring a Senior Design Researcher to serve as the research expert for our Hardware business unit, which focuses on defining the future of automated capture and wearable technology. You'll combine deep methodological expertise across hardware and software with strong leadership skills to elevate research practices and connect insights directly to product outcomes. - Lead research for hardware. You’ll be embedded within product teams, maintaining a direct connection to customers through interviews, usability studies, and field research to ensure we’re building the right things. - Master your craft. You’ll use a mix of qualitative and quantitative methodologies across hardware and software contexts, holding a high bar for quality while uncovering deep user needs that go beyond the obvious. - Empower the team. You’ll guide cross-functional teams in creating research plans, mentoring other designers, and sharing best practices to raise our collective capability. - Leverage modern tools. You’ll use AI fluently to speed up synthesis and pattern recognition, helping us compress the feedback loop between customer contact and actionable product direction. - Collaborate and communicate. You’ll work closely with Product Managers and designers to right-size research objectives and present findings through compelling storytelling and clear metrics. We'd like to hire someone for this role who lives near our offices in Lincoln and Omaha, but we're also open to remote candidates in Kansas City, Chicago, Austin, or Dallas. Qualifications - Experienced: You have five or more years of experience as a design researcher in tech environments and a proven track record of connecting insights to design outcomes. - Insight-driven direction: You excel at extracting critical contextual information about users, environments, and tasks — and you're accountable for how effectively your insights address product obstacles and inform design decisions. - AI-fluent: You have a practiced point of view on how to use AI-assisted research tools to accelerate delivery without sacrificing rigor and quality. - A strong communicator: You’re excellent at visualization and storytelling, making complex data approachable for various audiences. - Mobile: You’re willing to travel up to 20% of the time, both domestically and internationally, to conduct research and collaborate with your team. - Hardware background: You’ve mastered research methodologies across hardware, software, consumer electronics, and/or hard goods. You have strong qualitative and quantitative research skills across various approaches including focus groups, in-depth interviews, usability testing, field studies, and prototype evaluations. Nice-to-Haves - Educational background: You have an advanced degree in HCI, Human Factors, Cognitive Psychology, or a related field. - Software experience: You've worked with software product teams and understand the unique research requirements in digital product development. Benefits - Champion work-life harmony: We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too. - Guarantee autonomy: We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. - Encourage career growth: We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing. - Provide an environment to help you succeed: We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work. - Support your mental and physical health: We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups, and fitness partner Peerfit have you covered. - Cover your medical insurance: We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare, and family forming benefits. - Contribute to your 401(K): Yep, that’s free money. We’ll match up to 4% of your own contribution. Compensation The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills, and education in line with our internal pay equity practices. This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. - Base Salary Range: $112,000 — $187,000 USD Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors, and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

Title: Senior UX Researcher Location: Dublin, Ohio Department: Product Remote Job Description: Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role Healthcare is complicated and often a costly experience and we’re here to help members navigate through their decisions every step of the way. Some call it advocacy, others a concierge. At Quantum, we support, guide, care, and Warrior®. As a member of the product team, the Senior UX Researcher will conduct and study target users to define, conceptualize, and design product features and service experiences with the expressed goal of driving the intended experience, behaviors and business goals we set to achieve. The Senior UX Researcher will work closely with the product design and delivery teams to bring the vision of the solution to life. Location: This position is located at our Dublin, OH campus or may work remotely anywhere in the United States of America. What you’ll do (Essential Responsibilities) - Collaborate with various teams including UX Design, Experience, Product Management, Technology and Marketing to gather requirements and understand organizational goals and objectives. - Create research plans, identifying best approaches and methods meeting budget and timing considerations. - Sketch and build protypes to support user research and testing. - Design and conduct qualitative and quantitative research on human-AI interactions and optimize digital member journeys. Lead user interviews and usability testing to uncover insights that drive innovation, usability, trust and personalization. - Synthesize and translate research findings into strategic narratives that connect user needs to enterprise KPI’s. Stay ahead of AI, UX and customer experience trends to future-proof solutions and drive both design and business requirements. - Assess existing data and insights that inform research plan. - Inform and influence information architecture, site navigation and user experiences consulting throughout the design process to ensure user needs are being met/delivered. - Shape and lead the UX research strategy to align with enterprise priorities, ensuring research efforts directly inform business goals, product vision and the evolution of AI-enhanced digital member experiences. - Collaborate cross-functionally with Product, Design, Marketing and Data teams to integrate research into AI-driven roadmaps, build ethical and inclusive evaluation frameworks, and influence the development of intelligent digital experiences. - Work collaboratively with Technology, Product and UX to create best practices protocols. - Identify and partner with vendors on an as needed basis. - All other duties as assigned. What you’ll bring (Qualifications) - Experience: 7-10 years of experience performing user research in a professional services environment. - Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates. - Proven ability to design and lead research initiatives that drive strategic decision-making, align with business priorities and guide long term product vision. - Proficiency with research and design tools such as Dovetail, User Interviews and Figma. - Skilled in translating complex research findings into clear, strategic insights and presenting them to senior leaders to inform high level decision making. - Demonstrated enthusiasm for and understanding of user needs and behaviors and impact on feature/product/service delivery. - Strong understanding of design principles and how to apply them to the service-based industry. - Ability to work on multiple projects simultaneously and prioritize workload. - Experience working with A/B test models, conducting in-depth interviews, card sorting, conducting field research, facilitation, and insight synthesis. - Rooted in experience-led research, understanding how human-centered design is applied in the health services vertical. - Passion for great storytelling and systems thinking. - Experience in the healthcare industry preferred. - A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and protecting the sensitive data entrusted to us. #LI-Hybrid #LI-Remote What’s in it for you - Compensation: Competitive base and incentive compensation - Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. - Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. - Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. - Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. - Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. - Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know - Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. - Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. - Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer . - Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. - Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position. - Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. - Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

Role Description - Strategic Reporting: Lead the drafting of comprehensive policy papers, strategic briefs, and geopolitical risk assessments. - Deep-Dive Research: Provide policy analyses on regional and international issues, with a focus on the Indo-Pacific region. - Fact-Based Analysis: Synthesize vast amounts of information into clear, logical, and persuasive narratives for a policy-making audience. - Strategic Foresight: Proactively identify emerging geopolitical trends and propose original research themes that set the agenda for Indo-Pacific political discourse. Qualifications - Master’s or PhD in Political Science, International Relations, Law, or a related discipline. - Proven track record of publishing high-quality reports, op-eds, or academic papers. - Ability to dissect complex power structures, legislative changes, and diplomatic shifts with precision. - A self-driven researcher who can work independently and find the "story behind the story" in global affairs. - Deep understanding of Indo-Pacific political dynamics and their intersection with global superpower competition. Requirements - Competitiveness project-based salary. Each report is worth $500 - $1,500 (the higher the quality of the report, the higher the remuneration). - The process is transparent. Once the report is approved, it will enter the payment process. The settlement will be completed within 2-3 working days after delivery. - For outstanding partners who maintain stable delivery quality, we will sign contracts with them, offer long-term and stable work, and provide additional rewards.