Role Description Codes, enters charges and abstracts records for clinic and hospital encounters. Responsible for tracking missing reports and charges for clinic encounters and hospital procedures and rounding. Assists in updating codes in the EHR. Assists in coding education for providers and staff. Provides coding coverage for other clinics and providers, as needed. Provides telephone coverage, as needed. Qualifications - High school diploma or GED required. - Courses in typing, medical terminology, anatomy and physiology preferred. - Credentialed through AHIMA or AAPC, preferred on hire. Required or within 1 year of hire. - Previous medical coding experience preferred. Requirements - Ability to accurately code diseases and procedures using standard classification systems. - Ability to accurately abstract data and enter charges. - Ability to meet productivity requirements set forth by the HIM Department. Benefits - Paid Time Off - Medical, Dental and Vision - Flexible Health Spending Account and Dependent Care Spending Account - Retirement - 403(b) with matching contributions - Employee Assistance Program - Tuition Reimbursement - Life Insurance - Employee Wellness Program

• Provide accurate and timely revenue cycle and account management services to OBS member clients • Process claims, manage accounts receivable, and maintain documentation in compliance with payer guidelines and OCHIN systems • Investigate and resolve claim denials, identify trends, and contribute to process improvements that enhance reimbursement outcomes • Communicate effectively with team members and stakeholders to clarify billing requirements and contribute to a cooperative work environment • Use OCHIN tools and processes to track deadlines and plan billing activities for timely and efficient task completion • Demonstrate foundational understanding of the U.S. healthcare system and apply knowledge of OCHIN solutions to billing operations

• Responsible and accountable for the coordinated management of multiple related projects directed toward organizational objectives • Building, establishing rapport, and maintaining communication with stakeholders at multiple levels • Provide efficient and effective account receivable services to maximize reimbursement and support revenue cycle performance indicators • Direct a team of billers and work with them to provide superior revenue cycle management • Responsible for day-to-day operations and supervision of staff responsible for timely professional billing • Ensures activities of the billing operations follow federal, state, and payer regulations, and meet all deadlines • Resolves claim and technical issues; maintaining customer relations and resolving problems • Hire, develop, motivate, and coach team members • Manage billing staff, provide continuous education, motivation, training, and leadership • Performs quality review of staff based on established metrics

• Provide accurate and timely revenue cycle and account management services • Maintain compliance with payer requirements and engage in continuous process improvement • Communicate effectively with team members and stakeholders