Dropbox is the one place to keep life organized and keep work moving.
Staff Site Reliability Engineer – Production Engineering
Location
United States
Posted
3 days ago
Salary
$223.4K - $302.2K / year
Seniority
Lead
Job Description
Staff Site Reliability Engineer – Production Engineering
Dropbox
• Define and evolve Dropbox’s company-wide technical reliability strategy to support the changing engineering environment created by AI-assisted and agentic software development. • Set multi-year reliability goals, standards, and roadmaps across observability, debugging, incident management, service health, and operational readiness. • Lead cross-team initiatives that reduce reliability risk as software delivery velocity, pull request volume, service complexity, and incident volume increase. • Partner with engineering leaders and platform teams to improve monitoring, alerting, debugging, SLOs, SLAs, and incident response systems at company scale. • Identify emerging reliability risks introduced by AI-enabled development workflows and design scalable systems, processes, and guardrails to mitigate them. • Provide technical leadership and mentorship to engineers across teams, raising engineering quality, reliability judgment, and operational excellence. • Drive clear communication and alignment with senior stakeholders on reliability priorities, tradeoffs, risks, and execution progress.
Job Requirements
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
- 12+ years of experience in software engineering, site reliability engineering, infrastructure engineering, or related technical roles.
- Proven ability to define and deliver multi-year, multi-team reliability, infrastructure, or platform strategies with measurable business and customer impact.
- Deep experience with distributed systems, production operations, observability, incident response, SLOs/SLAs, debugging, and reliability risk management.
- Demonstrated ability to diagnose complex technical problems, debug production systems, automate operational workflows, and design resilient software components.
- Experience influencing engineering roadmaps across multiple teams and making technical decisions that optimize for the broader engineering organization.
- Strong communication and collaboration skills, with the ability to align cross-functional stakeholders through ambiguity and drive execution across teams.
Related Guides
Related Categories
Related Job Pages
More Production Engineer Jobs
Senior Production Engineer
Veeam SoftwareYour Single Backup and Data Management Platform for Cloud, Virtual and Physical
• Own the reliability, performance, and operability of complex, business‑critical production services and workflows. • Own complex and escalated production issues from support, and drive long‑term fixes in collaboration with engineering, including code, configuration, and architecture changes. • Proactively identify and address systemic risks that are identified during the problem‑solving process, and convert them into long‑term engineering improvements. • Lead production efficiency initiatives, and define, develop, and maintain processes, run‑books, and knowledge base integrity across multiple services or domains. • Define, build, and maintain production monitoring systems for critical services, ensuring deep visibility into system health and user experience. • Continuously improve alerting to minimize noise and ensure actionable, well‑documented runbooks with clearly owned responses. • Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions, influencing priorities where necessary. • Turn manual processes into robust automation, and champion automation patterns and tooling adoption across teams. • Own and drive the post‑mortem review process and actions arising from incident analysis, ensuring high‑quality follow‑up and measurable reliability improvements. • Collaborate with the support organization as a senior escalation point and systematically feed back knowledge, tooling enhancements, and improvement recommendations. • Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation. • Lead or significantly contribute to design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear run‑books, resilience patterns), and share learnings through documentation and feedback. • Mentor and coach other engineers in production engineering practices (observability, incident handling, automation, design for failure), helping to raise the operational bar across the organization.
Product Owner — AI Reliability Engineering
General Dynamics Mission SystemsWe develop mission critical solutions for those that lead, serve and protect the world we live in.
Role Description ROLE AND POSITION OBJECTIVES: - What You'll Own: - The backlog: Define, prioritize, and maintain the pod's work backlog based on business value, stakeholder input, and technical feasibility. Every item has a clear definition of done. - The value case: Articulate why each initiative matters — cost savings, efficiency gains, risk reduction, user impact. You quantify value, not just describe it. - Stakeholder alignment: Manage expectations across executive leadership, functional organizations, and the pod team. When priorities conflict, you make the call and own the decision. - Risks and milestones: Identify risks early, escalate what you can't resolve, and ensure the pod hits its commitments. You track progress through outcomes delivered, not activities completed. - Acceptance and validation: You are the final voice on whether what the pod builds meets the business need. You work with Domain SMEs to validate but the decision is yours. - What You Won't Own: - Technical architecture or engineering decisions — that's the Lead Architect's job. - Day-to-day task management or sprint mechanics — the team self-organizes. - People management, performance reviews, or HR administration. - What Makes This Role Different: - You are not a proxy or a facilitator. You have real decision authority over what the pod builds and in what order. - You are working on enterprise-scale AI modernization — replacing legacy ERP, HRM, CRM, and manufacturing systems with AI-native applications. These are hard, consequential problems. - You will work directly with ELT-level stakeholders and have the backing of the CDAIO organization. - The pod model is new. You will help define how it works, not just operate within a playbook someone else wrote. Qualifications - Bachelor’s degree plus 8 years of experience in product ownership, product management, or business analysis in a technology-driven environment. - Demonstrated experience owning a product backlog and making prioritization decisions — not just writing user stories for someone else to prioritize. - Experience working directly with engineering teams on software delivery — you understand what it takes to ship software and can have credible conversations with engineers. - Strong communication skills — you can present to executives and translate between business needs and technical reality without losing fidelity in either direction. - Experience with enterprise systems (ERP, CRM, HRM, MES, or similar) — you understand the complexity of business processes these systems support. - U.S. citizenship required. Department of Defense Secret security clearance is required at time of hire. Requirements - Experience in a product owner or product manager role during a system modernization or legacy replacement effort. - Familiarity with AI/ML concepts — you don't need to build models, but you should understand what AI can and cannot do so you can make informed trade-off decisions. - Experience in manufacturing, defense, or complex enterprise environments where process compliance and change management matter. - Track record of managing stakeholders who have competing priorities — you have made unpopular decisions and stood behind them. Benefits - Remote — 100% telework. - 9/80 schedule. - Defense industry experience is not required. - Salary Note: This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. - Combined Salary Range: USD $124,397.00 - USD $138,003.00 /Yr. Company Description General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
GoHighLevel, Meta Ads & Creative Production Virtual Assistant
Virtual AssistFreeing Up Business Owners to Live in Their SWEET Spot.
Role Description We are seeking a highly experienced and detail-oriented Virtual Assistant with advanced expertise in GoHighLevel (GHL), Meta Ads, and creative production to support our growing marketing agency. This is not an entry-level or training role. The ideal candidate is expected to take full ownership of campaign execution, CRM automation, and creative production across 15+ active client accounts from day one. You will work closely with the Account Manager to ensure all client accounts are optimized, monitored, and fully supported with accurate data, high-performing campaigns, and reliable automation systems. This role requires someone highly organized, proactive, and capable of operating independently in a fast-paced, high-volume environment. Key Responsibilities - GoHighLevel (GHL) Management - Build, audit, and maintain GHL accounts, including pipelines, workflows, automations, triggers, and integrations. - Develop end-to-end automation systems (lead intake, follow-ups, pipeline movement, tagging, appointment booking, voicemail drops). - Troubleshoot and resolve workflow issues, broken triggers, and logic errors independently. - Manage CRM data integrity, including contact records, custom values, segmentation, and tagging across multiple client accounts. - Support AI conversation bot (Amanda V5) deployments, including workflow triggers and custom value mapping. - Ensure zero data bleed between client sub-accounts. - Meta Ads Management (Facebook & Instagram) - Build, launch, and manage Meta ad campaigns across 15+ accounts simultaneously. - Set up complete campaign structures (awareness, lead generation, retargeting, lookalike audiences). - Monitor campaigns daily for performance issues, disapprovals, budget pacing, and audience fatigue. - Optimize campaigns by identifying what to scale, pause, or refresh based on performance data. - Manage pixels, lead forms, and conversion tracking setups. - Conduct audits and continuously improve account performance. - Interpret and report campaign data clearly for internal use. - Creative Production (Design Support) - Design high-quality static ad creatives (1:1 and 9:16 formats) for Facebook and Instagram. - Produce multiple creative variations for A/B testing. - Ensure all creatives align with brand guidelines, messaging, and compliance standards. - Make quick adjustments to existing creatives for refreshes or fixes. - Organize and maintain a clean, structured asset library. - Apply strong design fundamentals (visual hierarchy, clear CTA, professional aesthetic). - Client & Team Support - Provide accurate campaign data, insights, and updates to the Account Manager. - Support client communication by ensuring all backend systems and reporting are up-to-date. - Occasionally join client calls to provide technical insights on ads and GHL systems. - Proactively flag issues, risks, or performance drops before they impact clients. - Maintain professional and clear communication at all times. - Additional Responsibilities - Support onboarding of new client accounts using existing SOPs. - Create and document SOPs for workflows, campaigns, and troubleshooting. - Collaborate with internal team members to improve systems and processes. - Assist with administrative tasks and special projects as needed. Qualifications - 4+ years of experience managing Meta Ads for service-based businesses (healthcare, B2B, or professional services preferred). - 3+ years of hands-on experience with GoHighLevel as a power user (pipelines, workflows, automations built from scratch). - Proven ability to manage 15+ client accounts simultaneously without performance drops. - Strong understanding of Facebook Business Manager, ad structures, and troubleshooting. - Experience with CRM systems, automation logic, and lead tracking. - Solid graphic design skills using Canva or similar tools. - Strong analytical skills with the ability to interpret data and communicate insights clearly. - Excellent written and verbal English communication skills. - Highly organized with strong attention to detail and system-building mindset. - Ability to work independently and prioritize in a fast-paced environment. - Reliable availability during U.S. business hours with fast response time. Benefits - Flexible work-from-home opportunity. - Opportunity to contribute to a growing business by enhancing efficiency and client experience. - Supportive and collaborative work environment. - Paid training. - Work from home. Job Details - Job Type: Part-time - Schedule: 20 hours per week, Monday to Friday, Night shift - PH time. - Supplemental Pay: Bonus pay.
Associate, Production - Affordable Housing
Lument Real Estate CapitalLument Real Estate Capital is a leading national lender offering a full range of capital solutions for investors in multifamily, affordable, and seniors housing
Title: Associate, Production - Affordable Housing Location: San Diego, CA Job Description: Reporting to the Managing Director, and under the overall direction of the Senior Managing Director, the Associate supports the origination, screening, and execution of multifamily mortgage financing and tax-exempt bond opportunities within Lument's Affordable Housing platform. This role is responsible for analytical, underwriting, and transaction support functions across the deal lifecycle, from initial screening through closing. The ideal candidate demonstrates strong financial and analytical skills, attention to detail, sound judgment, and the ability to work both independently and collaboratively in a fast-paced team environment. Essential Duties and Responsibilities: - Develop a strong working knowledge of all applicable Affordable Housing products offered by Lument, including relevant policies, procedures, and underwriting guidelines. - Build a thorough understanding of the loan origination and underwriting process across Lument's lending programs. - Review and analyze prospective loan opportunities for preliminary qualification and screening. - Perform detailed financial analysis using current and historical property cash flows, operating statements, rent rolls, and other transaction materials. - Conduct market research and support underwriting conclusions with relevant data and analysis. - Maintain and update underwriting models and other transaction-related analytical tools. - Prepare screening narratives, submission memos, and other internal and external deal materials. - Establish, organize, and maintain transaction files and related documentation. - Support transactions from engagement through closing, including day-to-day coordination with internal teams, clients, agencies, investors, counsel, and other funding participants. - Participate in corporate, strategic, and team initiatives as needed. - Collaborate professionally and effectively with colleagues across the organization. - Perform other duties and special projects as assigned. Education, Skills and Experience Required: - Bachelor's degree in business, finance, accounting, real estate, or a related field required. - Minimum of 3 years of relevant experience in multifamily housing finance, affordable housing finance, or a related commercial real estate lending environment. - Experience with Fannie Mae, Freddie Mac, and/or FHA loan programs preferred. - FINRA Securities Industry Essentials (SIE) required within one year of start date. - Advanced proficiency in Microsoft Office, with particular emphasis on Microsoft Excel. - Working knowledge of financial statement analysis, general accounting, cash flow modeling, and mortgage interest calculations. - Knowledge of real estate finance and investment real estate, particularly multifamily and affordable housing, preferred. - Excellent organizational, written, verbal, and interpersonal communication skills. - Ability to synthesize large volumes of information into clear, well-supported credit and business recommendations. - Ability to learn quickly, work independently, and contribute effectively as part of a high-performing team. - Strong time management skills, with the ability to manage multiple assignments and transactions simultaneously in a fast-changing environment. - Flexibility and the ability to perform effectively under pressure and meet tight deadlines. - Highest degree of integrity, professionalism, discretion, and confidentiality in the performance of daily responsibilities. - Strong work ethic, initiative, accountability, and motivation, with a collaborative and solutions-oriented mindset. - Ability to build and maintain trusted working relationships with clients, colleagues, and external partners. - Minimal travel may be required. Annual base salary gross: $85,000 - $95,000 (CA only). The base salary range represents the estimated low and high end of ORIX’s salary for this position based on geography. Actual base salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base pay is one component of ORIX’s total compensation package for employees. Other rewards and benefits include cash bonuses, long term incentives, health insurance, accident and life insurance, and retirement benefits. Life at ORIX We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement. ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.



