Support and Systems Engineer – L2/L3
Location
United States
Posted
104 days ago
Salary
0
Seniority
Senior
Job Description
Support and Systems Engineer – L2/L3
Zella Technologies
• Provide Level 2 and Level 3 technical support • Manage SLAs and KPIs for support operations • Lead system and tenant migrations • Maintain documentation and improve processes
Job Requirements
- 1-3 years of experience in IT support
- Strong troubleshooting skills in Windows, Linux, and networking
- Familiarity with VoIP systems and cloud platforms
- Experience with Active Directory and system migrations
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
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