This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading complex health system transitions that set new clients up for success. - Manage client-facing migration projects for health system clients with complex domestic tiering and custom provider networks, ensuring accurate execution with minimal disruption. - Work closely with Account Managers as a strategic client-facing counterpart throughout the implementation lifecycle. - Create, maintain, and manage group-level project plans specific to health system requirements including detailed timelines, key milestones, and dependencies. - Lead collaboration across Solution Design, Business Analysis, Technology, Operations, and external partners to ensure all workstreams align. - Drive timely resolution of scope changes, risks, issues, and dependencies while maintaining project momentum and client confidence. - Facilitate status meetings and communicate progress, risks, and decisions clearly to internal teams and client stakeholders. - Manage changes, enhancements, or expansions that arise during the project lifecycle while maintaining timelines and quality standards. - Deliver projects on time, within scope, and aligned with client expectations while meeting organizational quality standards. Qualifications - Bachelor's degree in business, healthcare administration, project management, or related field, or equivalent experience - 8+ years project management experience in healthcare industry - Direct experience supporting health system clients, custom networks, or tiered benefit designs required - Proven track record managing complex, client-facing implementation projects - Strong understanding of health system operations, provider networks, and tiered benefit designs - Experience managing highly customized client implementations - Proficiency with project management tools and methodologies (PMP preferred) - Knowledge of claims platform and digital experience implementations - Demonstrated expertise in risk management and problem-solving within complex project environments Benefits - Competitive base salary and benefits effective day one - Comprehensive medical and dental through our own health solutions (yes, we use what we build) - Unlimited PTO—rest and recharge time is non-negotiable - Mental health support, retirement planning, and financial protection - Professional development with clear career progression and learning budgets - Mission-driven culture where diverse perspectives drive real impact on people's health

Role Description The Project Manager supports the Account Manager by developing and implementing comprehensive project plans for sign design, manufacturing, and installation, while meeting budget and gross margin targets. This role collaborates closely with internal departments—such as Art, Engineering, Manufacturing, and Production Control—to ensure projects are executed accurately, efficiently, and on schedule. Additionally, the Project Manager selects and manages subcontractors, negotiates pricing, oversees installation quality, and prepares final billing packages for approval. Responsibilities - Project Development - Attend initial customer meetings alongside sales and Account Management teams to clarify location requirements, product specifications, design considerations, and preliminary surveys. - Collaborate with the Art and Engineering departments to produce initial artwork and develop production approaches. - Incorporate project scope, pricing parameters, and relevant details into initial proposals or final bids for customer approval. - Establish and update the initial ERP database with project information. - Project Planning - Upon project award, finalize graphic and engineering drawings, product specifications, and project timelines. - Work with Production Control to confirm production schedules and expand the ERP database as needed. - Secure installation drawings from the Art Department and confirm billing and reporting procedures with the customer. - Obtain necessary customer approvals and solicit competitive bids from subcontractors, negotiating installation pricing within budget and gross margin guidelines. - Project Execution - Review preliminary and technical surveys to define specific sign locations and finalize installation plans. - Obtain customer approvals and completion photos for billing, initiate Control Orders, and prepare comprehensive billing packages for Account Manager review. - Monitor accounts receivable, coordinate with Accounting/Credit teams to address delinquencies, and maintain an up-to-date ERP database with all project information. - Additional Duties - Perform other tasks as assigned by management to support overall company objectives and deliver high levels of customer satisfaction. Qualifications - Proficiency in English (reading, writing, speaking) is required; additional language skills are advantageous. - Ability to read, interpret, and communicate complex technical documents, business reports, and industry regulations. - Strong written and verbal communication skills, including the ability to present information to managers, customers, and the public. - Solid mathematical skills, including geometry, trigonometry, fractions, percentages, ratios, and basic statistical concepts. - Proficient in MS Office (Word, Excel, Outlook) and experience using database and spreadsheet applications. Familiarity with computer-based project tracking tools is highly preferred. - Excellent organizational, analytical, and problem-solving skills with a focus on detail, accuracy, and meeting deadlines. Requirements - Bachelor’s degree or equivalent education and experience required, preferably in Business, Project Management, Engineering, Architecture, or Design. - 1-3 years of project management experience in a multi-state or regional environment is required; experience in sign manufacturing, construction trades, or related industries is highly preferred. - Demonstrated ability to collaborate with cross-functional teams (Project Management, Sales, Production, Finance/Accounting, MIS) and external subcontractors. Benefits - Supportive & Friendly Culture - Manage national accounts for Fortune 500 companies - Medical, Dental, Vision coverage options - Flexible Spending & Health Savings Accounts - Company paid Life Insurance - 401k with Employer Contribution - Company paid Short/Long Term Disability - Generous Paid Time Off program + Holidays - Career Growth Opportunities and Career Mapping - Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors Pay Range $55,000- $70,000 annually - Pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. eeo/mfdv #LI-REMOTE

• Support customers in successfully utilizing our learning platform • Conduct 1:1 meetings, training sessions, and troubleshooting calls • Set up and manage project plans (templates provided) • Proactively follow up on project milestones and deadlines • Schedule meetings and prepare agendas • Identify and solve issues as they arise • Respond to customer inquiries via email • Report bugs and document product feedback

• Applies subject matter expertise in CVC removal process and Adequacy management • Collaborates with key teams across the Village to drive critical clinical quality measures for patients. • Partners closely with Clinical Services teams to understand their needs and support, as needed, to meet quality measure goals • Develops communications to support the team’s clinical strategy • Has the ability to understand complex program eligibility rules and analyze data to drive results • Presents comfortably and compellingly to senior audiences • Works closely with teammates in the field and develops long-standing relationships with operators and clinicians • ~10% travel may be required