Stratus

• Own product strategy and roadmap for an assigned pillar • Manage the full product lifecycle from define to measure • Coordinate with peer PMs for cross-pillar features • Partner with PMM, sales, and CS for successful launch and adoption • Communicate effectively with executives and customers

• Ship features and customer-facing enhancements across the full stack, working from product specs and customer feedback. • Investigate and fix customer-reported bugs in your area of the product — performance regressions, edge cases, integration breakage — with the self-sufficiency to dive into unfamiliar code and deliver a fix. • Use AI-assisted development tooling (Claude Code, Cursor, etc.) as a first-class part of the dev loop — including writing tests and evals for AI-generated changes, and exercising judgment about when AI output is shippable. • Contribute to monolith decomposition and modernization as touch points emerge in your work. • Implement and maintain modern automated testing — unit, integration, and AI-component evals. • Collaborate with cross-functional teams to define, design, and ship; coordinate deployments and incident response with peers. • Advocate for incremental delivery and contribute to the engineering culture that surrounds you.

• Collaborate with cross-functional teams to define, design, and ship new product surfaces emerging from Labs. • Drive architectural decisions and implementations for the team and the platforms it produces. • Design and build production-grade agentic workflows on top of what we ship. • Lead technical standards and best practices that impact multiple teams. • Mentor and guide engineers and influence engineering culture. • Make significant individual contributions to our SaaS product across both Azure and AWS. • Help modernize and consolidate legacy surfaces as integration touch points emerge. • Ensure the performance, quality, and responsiveness of customer-facing applications and the agentic systems built on top of them. • Implement and maintain modern automated testing practices, including evals for AI components. • Advocate for incremental delivery, consistently aligning with the practices of modern high-performing engineering teams.

• Assess current homegrown data operations and production database layer • Design future-state architecture leveraging MongoDB best practices and modern data stack technologies • Own MongoDB performance optimization end-to-end • Lead ongoing MongoDB maintenance • Drive hands-on implementation of critical data infrastructure improvements • Establish testing, monitoring, and data quality frameworks • Architect the data layer to support AI-driven workloads • Partner with application and ML engineering to make production data AI-ready

• Own the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers. • Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design. • Run implementation project plans including discovery, milestones, customer training, and go-live readiness. • Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews, prefab shops, VDC teams, project managers, and estimators. • Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users. • Validate alignment between delivered workflows and the pre-sales plan. • Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work. • Partner with CSMs on post-go-live handoff and ensure customers ramp quickly. • Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment.

• Own the technical architecture of the GTM stack: Salesforce, HubSpot, and all connected tools. • Design and maintain clean data models across accounts, contacts, opportunities, and campaigns. • Build and manage integrations that connect product data, CRM, marketing automation, and sales and customer engagement into a single coherent system. • Design and implement lead routing, lifecycle stage automation, enrichment workflows, and follow-up triggers. • Eliminate manual work for reps and marketing by building automated processes that scale. • Own campaign infrastructure and attribution so new motions can launch quickly with proper tracking. • Ensure data is clean, consistent, and trustworthy across all systems. • Build reporting infrastructure that supports accurate forecasting, attribution, and pipeline analysis. • Build and deploy AI agents and workflows that automate work previously done manually — enrichment, prospecting, scoring, account targeting, and CS-driven expansion motions. • Build workflows that turn enriched data into actionable sales inputs — not just lists, but qualified, prioritized, and routed opportunities. • Stay current on the rapidly evolving AI-for-GTM landscape.

Role Description The Project Manager supports the Account Manager by developing and implementing comprehensive project plans for sign design, manufacturing, and installation, while meeting budget and gross margin targets. This role collaborates closely with internal departments—such as Art, Engineering, Manufacturing, and Production Control—to ensure projects are executed accurately, efficiently, and on schedule. Additionally, the Project Manager selects and manages subcontractors, negotiates pricing, oversees installation quality, and prepares final billing packages for approval. Responsibilities - Project Development - Attend initial customer meetings alongside sales and Account Management teams to clarify location requirements, product specifications, design considerations, and preliminary surveys. - Collaborate with the Art and Engineering departments to produce initial artwork and develop production approaches. - Incorporate project scope, pricing parameters, and relevant details into initial proposals or final bids for customer approval. - Establish and update the initial ERP database with project information. - Project Planning - Upon project award, finalize graphic and engineering drawings, product specifications, and project timelines. - Work with Production Control to confirm production schedules and expand the ERP database as needed. - Secure installation drawings from the Art Department and confirm billing and reporting procedures with the customer. - Obtain necessary customer approvals and solicit competitive bids from subcontractors, negotiating installation pricing within budget and gross margin guidelines. - Project Execution - Review preliminary and technical surveys to define specific sign locations and finalize installation plans. - Obtain customer approvals and completion photos for billing, initiate Control Orders, and prepare comprehensive billing packages for Account Manager review. - Monitor accounts receivable, coordinate with Accounting/Credit teams to address delinquencies, and maintain an up-to-date ERP database with all project information. - Additional Duties - Perform other tasks as assigned by management to support overall company objectives and deliver high levels of customer satisfaction. Qualifications - Proficiency in English (reading, writing, speaking) is required; additional language skills are advantageous. - Ability to read, interpret, and communicate complex technical documents, business reports, and industry regulations. - Strong written and verbal communication skills, including the ability to present information to managers, customers, and the public. - Solid mathematical skills, including geometry, trigonometry, fractions, percentages, ratios, and basic statistical concepts. - Proficient in MS Office (Word, Excel, Outlook) and experience using database and spreadsheet applications. Familiarity with computer-based project tracking tools is highly preferred. - Excellent organizational, analytical, and problem-solving skills with a focus on detail, accuracy, and meeting deadlines. Requirements - Bachelor’s degree or equivalent education and experience required, preferably in Business, Project Management, Engineering, Architecture, or Design. - 1-3 years of project management experience in a multi-state or regional environment is required; experience in sign manufacturing, construction trades, or related industries is highly preferred. - Demonstrated ability to collaborate with cross-functional teams (Project Management, Sales, Production, Finance/Accounting, MIS) and external subcontractors. Benefits - Supportive & Friendly Culture - Manage national accounts for Fortune 500 companies - Medical, Dental, Vision coverage options - Flexible Spending & Health Savings Accounts - Company paid Life Insurance - 401k with Employer Contribution - Company paid Short/Long Term Disability - Generous Paid Time Off program + Holidays - Career Growth Opportunities and Career Mapping - Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors Pay Range $55,000- $70,000 annually - Pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. eeo/mfdv #LI-REMOTE

Stratus, deriving from the Latin term meaning ‘layer’, offers an advanced set of MEP specific solutions that seamlessly layer across a contractor’s entire workflow from design to fabrication to installation. Our team of seasoned industry experts, skilled technology leaders, innovators, and entrepreneurs understands that fabrication does not occur in isolation, and increasingly, it may not happen within your own fabrication shop. Through close relationships with our customers—who include some of the most innovative and largest MEP contractors—we have developed a suite of Stratus tools to digitize, automate, and optimize piping, plumbing, sheet metal, and electrical contracting. Stratus provides the software layer an MEP Contractor needs to optimize profits with true “Data Driven Contracting.” ROLE: The Senior Full Stack Engineer will join our Customer Solutions Engineering (CSE) team to rapidly resolve customer-reported bugs and drive down our high-priority backlog in Stratus, our construction technology platform. This role requires someone who can independently dive into an unfamiliar codebase, reverse-engineer complex features with minimal guidance, and deliver fixes within weeks of joining the team. We have a typical backend stack including API, presentation and data layers; coupled with several async backend services using Azure Service Bus. Frontend is a mixture of Vue.js and TypeScript, with legacy desktop components in WPF. You'll work across 3D visualization with Autodesk Viewer, PDF generation and report rendering, database optimization with MongoDB and SQL, and performance-critical user interactions. KEY RESPONSIBILITIES: Triage and resolve customer-reported bugs across the full stack, including 3D visualization, report generation, PDF rendering, and user interaction issues Independently investigate and fix issues by exploring the codebase, identifying root causes, and implementing solutions with minimal direction Work directly from tickets - receiving assignments, asking appropriate business questions, and delivering tested fixes Ensure performance integrity - validate that your fixes don't introduce performance degradation using profiling tools and load testing Collaborate with the CSE team to prioritize work and coordinate deployments in a fast-paced environment Contribute to backlog reduction with a goal of sustainable ticket velocity and reduced accumulation CORE STACK Backend: C# / .NET, Azure cloud services, Azure Service Bus Frontend: Vue.js, TypeScript Databases: MongoDB (primary), SQL databases 3D Visualization: Autodesk Viewer, BIM360 Docs integration Infrastructure: Azure DevOps, CI/CD pipelines, Netlify for microfrontends QUALIFICATIONS:

• Partner with Sales to support the full sales cycle from discovery through proof-of-concept and pilot engagements. • Lead product demonstrations tailored to MEP contractor workflows and use cases. • Conduct technical discovery to understand customer fabrication, BIM, and installation processes. • Translate customer pain points into clear Stratus value propositions. • Support pilots, trials, and proof-of-value engagements. • Answer technical and workflow-related questions during the evaluation process. • Gather customer insights and feedback to inform the larger Go-To-Market team’s prioritization and collaboration with Product and Engineering. • Assist in developing demo environments, demo data, and sales assets. • Support handoffs to other team members for onboarding and implementation as deals close. • For Senior Sales Engineers, this role also includes leading the most complex and strategic opportunities, including executive-level engagements.

• Build strong, trusted relationships with MEP contractor stakeholders across field, VDC, PM, and fabrication teams. • Lead recurring value conversations, ensuring customers achieve measurable ROI and workflow improvements with Stratus. • Drive product adoption and identify opportunities to deepen usage across business units. • Own renewal forecasting, negotiation, and execution across your account portfolio. • Identify and qualify expansion opportunities and partner with Sales on upsell motions. • Use data to assess account health, mitigate churn risk, and prioritize proactive engagement. • Deliver customer training sessions and best-practice guidance post-implementation. • Surface product feedback, workflow gaps, and customer needs back to Product and Engineering. • Create and maintain customer success plans aligned to strategic outcomes.