• Building your knowledge to understand how our clients operate and the key challenges Clarity AI is solving • Refining & optimizing Sales processes for inbound & event leads • Developing & executing outbound prospecting campaigns • Working closely with the global sales team to ensure high-quality leads are being passed over, resulting in opportunities • Working closely with marketing to create an effective feedback loop on inbound leads

• Be a key player in OSV’s field sales team to drive add-on business sales into existing OSV accounts. • Drive complex sales cycles to closure utilizing internal teams of Marketing, Business Development, Solution Consulting, Legal and Executive Leadership. • Implement value-selling processes alongside a wealth of knowledge of Workday’s products and corresponding OSV Services. • Use experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. • Employ effective selling strategies to successfully position outsourcing in the areas of Payroll, Benefits Administration, HR and Finance. • Understanding of the strategic competitive landscape and customer needs so you can effectively position Workday and OSV solutions within prospective accounts. • Engage in and maintain the OSV Customer Relationship in coordination with Customer Success Manager. • Maintain accurate and timely customer, pipeline, and forecast data. • Continuing maintenance of accurate Salesforce data. • Responsible for managing and overseeing the contract sales initiatives in assigned territory.

• Sales Quotas: Consistently achieve and exceed monthly sales quotas. • Sales Cycle Management: Manage the entire sales cycle from initial contact to closing the deal. • Overcoming Objections: Effectively address customer objections and concerns to drive sales. • Product Knowledge: Develop a deep understanding of arrivia's travel products and services to effectively position them to customers. • Customer Focus: Provide exceptional customer service throughout the sales process.

• Manage a portfolio of existing local government accounts (counties, municipalities, and related agencies) across the Carolinas and Georgia, with North Carolina as the primary focus • Serve as the primary point of contact for assigned customers, building trusted relationships with operational, technical, and executive stakeholders • Drive retention and growth through renewals, cross-sell/upsell, and broader solution adoption by understanding customer workflows and regulatory environments • Lead commercial and contract discussions (pricing, scope, terms) in collaboration with leadership and legal as needed • Own forecasting, pipeline management, and account planning; maintain accurate account activity and projections in CRM tools • Partner with Implementation, Support, and Product teams to ensure customer satisfaction, successful outcomes, and aligned deliverables • Identify and advance partnership-enabled opportunities (e.g., integrations, data exchange, coordinated rollouts) that improve customer outcomes or expand commercial reach • Build working relationships with relevant state-level groups, associations, or consortiums as needed to support account growth and retention • Support territory-relevant RFPs or structured procurement events, including contributing to responses and stakeholder coordination • Monitor trends in local government technology, procurement cycles, and regulatory change to anticipate new opportunities and inform strategy • Represent Cott externally at customer meetings, onsite visits, and relevant industry conferences