Job Title: Client Services Analyst III Location: Maryland - Remote What you'll do: Full time job requisition id R13115 What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently. - Responsible for creating technical report specifications from indenture language. - Set up payment calculations in a variety of in-house systems. - Receive, map, and reconcile periodic collateral data. - Compile monthly, quarterly and annual payment and tax reports. - Coordinate with operations teams to ensure correct payments are received and made. - Perform quality control review of reports, meeting timeliness and accuracy standards. - Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing). - Perform quality control review of reports, meeting timeliness and accuracy standards. - Frequent interaction with asset managers, investors, auditors, and rating agencies. - Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business. - Participate in new client proposals. Lead business-related projects. - Make tax elections, file for EIN’s, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements. What you'll need: - 5+ years of related experience or similar field. - High school diploma required; Bachelor's degree in related field preferred. - Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. - Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. - Intermediate to advanced TranStar experience preferred. - Intermediate speaking and writing communication skills. Benefits you’ll love: We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation

PRN Response Services Coordinator Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks. We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. How You Will Help: We’re looking for a dedicated individual with a background in mental health crisis. You will provide direct outreach to individuals using innovative technology. You will play a primary role in the delivery of response services, as well as the ongoing monitoring and improvement of the response services programming. Responsibilities: - Make outreaches via phone, email, and text messaging to patients who need mental health support. - Use the skills of empathy and active listening to establish rapport, engage with and provide brief support to at-risk individuals. - Utilize the Columbia Suicide screening tool and safety planning to assess the risk levels of individuals and provide them with the appropriate level of support to meet their needs. - Assist with maintaining a database of available referrals and resources in order to meet the mental health and community resource needs of patients. - Assisting the development in NeuroFlow digital health content and assigning relevant content to patients. - Maintain timely documentation of all patient communication and services provided. - Coordinate with NeuroFlow staff, customers and emergency services as needed to maintain patient safety. - Collaborate with customers and teletherapy partners regarding follow up and referral status of patients. - Competently utilize the NeuroFlow platform to communicate with patients, track their progress and maintain proper documentation. - Assist with tracking data and outcomes to improve the quality of our response services. - Assist with program accreditation achievement and maintenance of program standards. - Participate in weekly supervision with Clinical Services Manager - This role requires strong organizational and technological proficiency, including the ability to simultaneously navigate multiple applications, document in real time, and maintain clinical focus while conducting suicide risk assessments. About You: - Master's degree in a clinical field (Social Work, Counseling, Clinical Psychology, etc.) - Independent state licensure (LCSW, LPC, LMFT, or equivalent)—associate licensure not accepted - You have 2+ years of related clinical experience - You are flexible and adaptive to a growing program and improving processes. - You are professional and organized in both written and verbal communication - You love to be challenged everyday and thrive in a fast-paced, independent environment - You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges. - You are passionate about using technology and innovation to improve access to behavioral health services - Comfort with AI tools and a genuine curiosity about how emerging technology can be applied to do better, faster work Primary shifts - Weekends and holidays - 9am-2:30pm EST + 2:30pm-8pm EST Shifts as needed - weekday coverage - 9am-2:30pm EST + 2:30pm-8pm EST Must be able to work at least 4 shifts a month What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: - Act in accordance with NeuroFlow’s Information Security Policies. - Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. - Report security events or other risks to the organization - Execute organizational security processes or activities - Perform security responsibilities that defined and communicated for their role - Be responsible for their actions regarding the security of organization Clinical Operations Remote

Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

Role Description This is a regional position. Preference will go to applicants living in or near Eastern Pennsylvania, Southern New Jersey, or Delaware. The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service. Maintains positive relationships with all site/market customers and internal business leaders. What You’ll Do: - Manage and grow a portfolio of Fleet Maintenance clients in a high-volume market. - Focus on client retention and expansion to drive revenue and client satisfaction. - Act as a manager-level escalation point for complex customer issues. - Make decisions and manage accounts to achieve measurable results. - Implement a robust performance management process aligned with organizational expectations. - Provide leadership and direction to the scheduling team. - Build and maintain client relationships to ensure exceptional customer experience. - Evaluate growth opportunities based on client needs and market trends. - Work effectively with national and regional Sales teams. - Monitor client, market, and competitor activity. - Identify and work with ‘at risk’ clients to determine appropriate action plans. - Attend customer meetings as a Cox management representative. - Collaborate with other departments to ensure high-quality customer service. - Demonstrate safety commitment by following all safety and health procedures. - Perform any other duties assigned. Qualifications - Bachelor’s degree in a related discipline and 6 or more years of experience in account management and client engagement. - At least 1 year in a management or leadership role. - Safe Drivers needed; Valid driver’s license required. Requirements - Travel required: up to 40%. Benefits - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies, and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources.