• Lead category management for key accounts delivering actionable recommendations across assortment, space planning, and promotional activities • Build scorecards and benchmarking to track performance and inform joint business planning • Synthesize multiple data sources (POS, syndicated, shipment, retailer inputs) into clear, defensible insights • Develop category stories that move beyond reporting to influence retailer decisions • Evaluate promotional effectiveness and pricing strategies to improve category and portfolio outcomes • Lead development and deployment of AMPS/4P framework across species portfolios • Create repeatable toolkits (segmentation, assortment frameworks, space logic) that scale across accounts • Expand team knowledge and skillset of category management • Partner across sales, customer marketing, portfolio/species teams to align recommendations and business priorities • Ensure current strategies reflect retailer goals, shopper behavior, and portfolio strategy • Act as liaison for retail-embedded field analysts; set priorities and standardize outputs • Build and manage a consistent cadence of scorecards, insights reviews, and category updates • Improve data integration and reporting efficiency over time

• Take ownership of contract negotiations and deal activity. • Support contract deal activity including handling deals independently and with a team. • Collaborate with multiple stakeholder teams including Procurement Leadership, Finance, Accounts Payable, Internal Audit, Business Applications, Marketing, Human Resources, Physical Security and Safety, and Legal teams. • Assist with User Acceptance Testing (UAT) in system migrations and implementations, plus ad-hoc projects.

• Lead and coach a team of 5 Startup Contract Managers (4 in America and 1 in EMEA). • Up-level team performance through thoughtful coaching, operational discipline, and skill development across negotiation strategy, forecasting, customer communication, and stakeholder management. • Build scalable renewal processes, systems, and operational workflows that improve efficiency while preserving a high-touch customer experience. • Drive consistency in renewal execution, forecasting accuracy, CRM hygiene, and pricing governance across the team. • Support the team in navigating complex negotiations involving procurement, legal, and executive stakeholders.

• Manage relationships with third party underwriting support vendors • Collaborate with Credit Products leadership to develop and execute outsourcing strategies • Responsible for vendor governance, contract management, and performance oversight • Engage vendors, negotiate service contracts, and formalize agreements • Ensure contracts support compliance, performance benchmarks, and organizational value • Maintain a repository of third-party vendors and contracts • Collaborate with stakeholders to identify and roadmap outsourcing opportunities • Ensure integration of third-party resources into workflows • Serve as a subject matter expert and liaison for underwriting support services • Manage teams and support their coaching and development • Participate in continuous improvement initiatives