Role Description The Sales and Marketplace Associate is responsible for managing, optimizing, and scaling Blackbough’s presence across third-party marketplace platforms including Shopee, Lazada, Zalora, Wolf & Badger, Amazon, and other regional marketplaces. This role is highly execution-focused and requires a detail-oriented, data-driven operator who can balance day-to-day marketplace maintenance with performance analysis, promotional execution, and cross-functional coordination to drive sustainable sales growth. Key Responsibilities - Marketplace Management & Maintenance - Own the end-to-end management of all marketplace platforms, including product uploads, listing updates, pricing accuracy, imagery, and inventory alignment. - Ensure all product listings are optimized for visibility, conversion, and platform-specific best practices. - Maintain listing hygiene across all marketplaces, ensuring banners, links, collections, and promotions are up to date. - Coordinate inventory availability and stock alignment with internal teams to prevent overselling or missed opportunities. - Marketplace Campaigns & Promotions - Execute marketplace-led campaigns, sales events, and seasonal promotions (ex. double-digit sales, payday sales, etc.). - Prepare and submit campaign proposals, promo schedules, and asset requirements within required lead times. - Coordinate with internal Marketing, Creative, Operations, and Sales teams to ensure timely execution of marketplace activations. - Utilize platform-specific promotional and advertising tools to drive traffic and conversion. - Performance Tracking & Analysis - Track daily, weekly, and monthly marketplace performance metrics including sales, traffic, conversion rate, and sell-through. - Prepare regular sales tracking updates and post-campaign performance reports (post-mortems). - Identify performance gaps, growth opportunities, and actionable insights to improve future campaigns. - Support target-setting and forecasting for marketplace channels. - Platform Compliance - Ensure compliance with marketplace policies, guidelines, and SLAs to maintain strong platform health and seller ratings. - Proactively flag operational or CX risks that may impact sales or account standing. - Cross-Team Collaboration & Support - Work closely with Marketing, Creative, Operations, Finance, and Sales teams to align marketplace execution with broader business goals. - Maintain updated linesheets, pricing references, and weekly performance summaries. - Support ad-hoc initiatives related to marketplace expansion, platform testing, or operational improvements. Qualifications - Bachelor’s degree in Marketing, Business, Communications, or a related field. - At least 1 year of experience managing e-commerce marketplaces or digital sales channels. - Hands-on experience with platforms such as Shopee, Lazada, Zalora, Wolf & Badger, Amazon, or similar. - Strong analytical skills with the ability to interpret sales data and translate insights into actions. - Highly organized, detail-oriented, and capable of managing multiple deadlines in a fast-paced environment. - Excellent written and verbal communication skills. Skills & Competencies - Marketplace operations and platform management - Sales tracking and performance analysis - Campaign execution and timeline management - Inventory coordination and listing optimization (Experience with OneCart is a plus) - Platform compliance - Strong ownership, urgency, and attention to detail