• Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive • Gather context and information before escalating matters to Linda, filtering urgency and importance appropriately • Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency • Attend important client meetings, take notes/transcripts, capture action items, and relay relevant updates to programmers and staff • Summarize only critical information and updates that Linda actually needs to know • Track client requests, project progress, equipment/orders, pending fixes, and follow-ups • Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates • Escalate concerns and issues only when necessary • Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention • Help protect the executive’s time through critical thinking, organization, and proactive decision-making

Senior Executive Assistant Job Category: Human Resources Requisition Number: SENIO001376   Posting Details - Full-Time - Remote - Locations Showing more locations Remote - USA East Brunswick, NJ 08816, USA Remote - USA Westford, MA 01886, USA less locations Job Details Description   Company Summary Somos is an innovative technology company that ensures that phone calls and text messages can be trusted. Consumers don’t want spammers and fraudsters to reach them through their devices, and businesses don’t want their legitimate phone calls ignored. The solution?  Developing stronger trusted digital identities. And that’s where you come in! Position Overview  The Senior Executive Assistant is a trusted partner to the Chief Executive Officer of Somos Inc., a global leader in telecommunications registry management. This role serves as a critical operational hub - supporting the CEO’s effectiveness, enabling the Executive Leadership Team, partnering closely with the Chief of Staff, and ensuring seamless engagement with the Board of Directors.  This is a high-trust, high-visibility position for someone who anticipates needs before they are voiced, executes with precision, and embodies Somos’ values in every interaction. The ideal candidate brings exceptional attention to detail, sound judgment, and a proactive mindset that enables leadership to stay focused on what matters most.  In addition to primary CEO support, this role also supports the SVP & Chief Administrative Officer, Global Public Policy & Number Administration, delivers direct calendar and travel support to one Board Member, and coordinates travel logistics for all Board Members attending Board meetings.  Key Responsibilities: CEO Support — Primary  - Manage complex, multi-time-zone calendaring; proactively identify and resolve conflicts using sound judgment about business priorities  - Anticipate the CEO’s needs — preparing briefings, background materials, and context before they are requested  - Coordinate all domestic and international travel logistics: flights, ground transportation, accommodations, visas, and detailed itineraries  - Serve as communications gatekeeper: screen, triage, and draft correspondence on behalf of the CEO with professionalism and discretion  - Track CEO commitments, action items, and follow-ups; provide proactive reminders to keep deliverables on track  - Prepare, edit, and finalize executive documents including memos, reports, talking points, and briefing materials  - Create, edit, and refine PowerPoint presentations for internal and external audiences, including board presentations, all-hands decks, and strategic communications  - Coordinate with internal teams on CEO-led initiatives, town halls, and leadership events; manage logistics from end to end  - Manage expense reporting and reconciliation accurately and in a timely manner  - Support the CEO during global travel by managing communications and time-sensitive requests across time zones  - Operate with a high degree of autonomy, sound judgment, and professionalism by proactively driving work forward, thoughtfully seeking input when appropriate, and helping optimize the CEO’s time and focus.  Secondary Executive Support  - Provide calendar management, travel coordination, and administrative support for the SVP & Chief Administrative Officer, Global Public Policy & Number Administration  - Support document preparation, presentation editing, and correspondence drafting as needed  - Ensure seamless workflow and communication between the executives and the Executive Leadership Team  Collaboration with Executive Leadership Team & Chief of Staff  - Partner closely with the Chief of Staff to align on CEO priorities, communications, and scheduling decisions; serve as an extension of the CoS function on operational matters  - Coordinate cross-functionally with members of the Executive Leadership Team (ELT) to facilitate CEO-driven initiatives, ensure information flow, and manage logistics for senior leadership meetings  - Support the preparation and distribution of materials for ELT meetings, leadership offsites, and strategy sessions  - Serve as a reliable point of contact across the organization, representing the Office of the CEO with professionalism and alignment to Somos values  - Collaborate with executive peers and their support staff to ensure coordinated scheduling, communications, and event execution  Board of Directors Support  - Serve as the primary administrative partner to one designated Board Member: manage their calendar, coordinate travel, expenses and handle correspondence with a high degree of discretion  - Coordinate travel logistics for all Board Members attending Board meetings, including flights, ground transportation, accommodations, and detailed itineraries; anticipate member preferences and resolve issues proactively  - Partner with the CEO, Chief of Staff, and relevant functional leaders to develop, compile, and distribute Board meeting materials and Board packages on schedule and with zero errors  - Create and edit Board-facing presentations, reports, and documents; ensure all materials meet the highest standards of accuracy, formatting, and professional presentation  - Manage end-to-end logistics for Board and committee meetings: scheduling, platform setup (virtual or in-person), agenda distribution, and post-meeting action item tracking  - Maintain up-to-date Board member contact information, governance calendars, and confidential documentation  - Handle all Board-related correspondence with professionalism, confidentiality, and responsiveness  - Anticipate Board member needs in advance of meetings and during on-site events; serve as a point of contact for logistics questions and last-minute changes  Document Creation, Presentation Support & Event Planning  - Lead end-to-end planning and execution for Board meetings, ELT meetings, and other CEO-led executive events, including virtual location scouting, vendor and contract coordination, venue communications, meeting room setup, AV, food and beverage, offsite activities, and onsite execution in partnership with the Chief of Staff.  - Use critical thinking and collaboration to develop clear, polished business documents, including executive summaries, project briefs, memos, reports, and correspondence.  - Build and edit PowerPoint presentations from concept to completion, including slide design, data visualization support, and narrative flow  - Apply meticulous attention to detail to all deliverables — ensuring accuracy in content, consistency in formatting, and alignment with Somos brand standards  - Translate rough inputs (notes, bullet points, verbal direction) into polished, professional documents ready for executive or board-level audiences  - Manage version control and document organization across shared drives and collaboration platforms  Qualifications: Required  - 7+ years of executive assistant experience, with at least 3 years directly supporting a CEO or equivalent C-suite leader  - Demonstrated experience coordinating board logistics, including travel, materials preparation, and meeting management  - Advanced proficiency in Microsoft 365: Outlook (complex calendar management), PowerPoint (deck creation and editing), Word (document drafting and formatting), Excel, and Teams  - Exceptional written and verbal communication skills; able to draft, edit, and refine executive-level content independently  - Proven ability to manage complex, multi-leg domestic and international travel arrangements for multiple executives and senior stakeholders simultaneously  - Outstanding attention to detail — producing error-free work under deadline pressure and at high volume  - Strong problem-solving skills; resourceful, solution-oriented, and able to resolve issues with minimal escalation  - Demonstrated ability to manage competing priorities in a fast-paced, virtual-first environment across multiple time zones  - Impeccable discretion and professional judgment; trusted steward of confidential business, financial, and governance information  Preferred  - Bachelor’s degree or equivalent professional experience  - Experience in a private company, or high-growth technology or telecommunications environment  - Familiarity with board portal tools (e.g., Nasdaq Boardvantage)  - Experience partnering with a Chief of Staff or operating within a structured Office of the CEO  - Comfort with virtual-first and distributed team operating models  Living Somos Values  Somos Inc. operates with a values-driven culture built on trust, accountability, collaboration, and excellence. The Senior Executive Assistant is an ambassador for these values in every interaction — with internal teammates, executive leadership, board members, and external partners.  Work Environment & Travel  This role operates within Somos’ virtual-first organizational model and must be fully effective in a remote or hybrid setting. The position requires flexibility outside of standard business hours to support the CEO’s global schedule and the needs of international stakeholders. Periodic domestic and international travel is expected, including attendance at Board meetings and executive offsites.  Salary and Benefits:  - Salary Range: $120,000 - $150,000  - Bonus: 15% Annual Bonus based on Company and Personal Goal Achievements - 100% Company Paid Medical, Dental and Vision insurance for you and your family!  - 401(k) Savings Plan with Employer Contribution  - 100% Company Paid Short- and Long-Term Disability  - 100% Company Paid Life Insurance  - Flexible Time Off program  - A Variety of Voluntary Benefits   Interview Process Note: As part of the final interview stage, candidates may be asked to meet with members of the Somos team in person.    This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of this position. Aspects of this job description may change at any time, with or without notice. This job description is not intended as and does not create an employment contract. The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

• Provide high-level administrative support across ELT members, including calendar management, scheduling, and prioritization of time • Coordinate and prepare materials for key meetings (ELT, Board, Special Committee, cross-functional leadership forums) • Manage inbound requests and communications, ensuring alignment with enterprise priorities • Draft, edit, and refine executive communications on behalf of ELT members • Coordinate complex travel, logistics, and executive-level engagements • Own and drive enterprise operating rhythms, including weekly ELT meetings, monthly business reviews, and quarterly planning cycles (IBP) • Ensure alignment across functions on priorities, deliverables, and timelines • Track key initiatives and follow-ups, holding teams accountable to commitments • Support development of executive-level materials (dashboards, one-pagers, board updates) • Lead and execute cross-functional projects on behalf of the ELT (e.g., organizational transformation, cost optimization, retail performance initiatives) • Build and manage project plans, timelines, and stakeholder communication • Identify risks, surface insights, and drive solutions in partnership with functional leaders • Act as a force multiplier to accelerate execution of priority initiatives • Serve as a central coordination point across ELT members and their teams • Ensure clear, concise, and timely communication of decisions, priorities, and updates • Support alignment between enterprise functions and state-level teams • Maintain a high level of professionalism and confidentiality across all interactions

• Manage prior authorizations for vascular surgery procedures • Submit and track radiology authorizations (CT, MRI, MRA, CTA, Ultrasound) • Monitor authorization requests and update CPT codes when procedures change • Prepare and submit authorization letters and supporting documentation • Communicate with insurance companies regarding approvals, denials, modifications, and status updates • Manage TriWest and Veteran authorization requests • Review patient charts and gather supporting clinical documentation for insurance submissions • Collaborate with providers and nurses to obtain missing clinical information • Verify insurance eligibility and patient benefits • Handle HMO referrals and referral follow-ups • Review patient notes and identify appropriate CPT codes • Generate patient cost estimates based on CPT codes and insurance coverage • Verify copays, deductibles, and out-of-pocket expenses • Assist with patient billing inquiries and insurance-related questions • Process and follow up on medical record requests • Ensure imaging reports, laboratory results, and medical records are received before appointments • Review clinical notes and extract relevant information for authorizations • Maintain accurate documentation within the EHR/EMR system • Monitor internal communications and respond to authorization-related requests in real time • Follow up on billing claims and insurance issues • Manage documentation related to referrals, insurance, billing, and patient records • Provide administrative support for healthcare operations and scheduling workflows • CGM EMD (CompuGroup Medical EMD) • Microsoft Teams • SIP Trunk VoIP System • Sangoma Digium App