• Owning the operational execution of Loyal's first commercial launch in 2027 - partnering with organizations including Commercial, CMC/Supply Chain, Veterinary Medicine, and Creative to ensure a launch that performs commercially and earns a brand customers love. • Leading Finance, People, Program Leadership, Commercial, Customer Service, and both Commercial and Internal/Platform Engineering. You will directly manage the leaders running each function, and build/scale the organizations where the organization is not yet built out. • Scaling the company from ~70 to ~150 people with AI-leveraged efficiency — headcount growth gated to commercial milestones, not arbitrary expansion. Deploying AI tooling across ops, finance, recruiting, and customer service so leverage scales with the team. • Iterating and owning the operating cadence the company runs on — goals system, weekly and monthly business reviews, and the board prep cadence. • Owning the seam between commercial demand and technical supply — running the S&OP cadence with the CTOO so the CEO is not the integrator on day-to-day operational decisions. • Leading product distribution platform buildout for a very complicated and regulated flow (prescription drug distribution), in collaboration with our engineering and commercial leadership. • Building a customer service organization that scales with launch and that creates a pharma brand customers genuinely love. • Acting as the company-wide problem solver — proactively identifying and resolving operational issues across functions before they become roadblocks. • Freeing the CEO to focus ~80% of her time on external work (board, investors, partnerships, science narrative, brand) by the time of launch.

Role Description We are seeking a detail-oriented and proactive AML / Back Office Officer to join our team. In this role, you’ll be responsible for monitoring daily transactions, identifying suspicious activity, investigating client behavior, and ensuring internal controls are followed with precision. You will work closely with the Head of AML to flag risks, detect fraud, and maintain high compliance standards across our client base. This is an excellent opportunity to be part of a fast-growing fintech company that values collaboration, integrity, and accountability. You’ll work alongside experienced professionals across departments and benefit from a flexible work arrangement—remote or onsite. Key Responsibilities - Review and process withdrawal requests, ensuring all approvals comply with company policies and AML procedures. - Identify and investigate suspicious behavior, abuse, fraudulent activity, or attempts to bypass internal systems. - Communicate with clients and internal departments when clarifications or supporting documentation is required. - Apply internal restrictions to accounts when necessary and escalate high-risk or complex cases. - Monitor transactions that exceed predefined thresholds and assist in preparing case summaries. - Assist in enforcing internal controls such as transaction monitoring, velocity checks, and abuse flags. - Collaborate closely with the Dealing, Support, and Compliance teams to ensure effective risk mitigation. Requirements - Experience in an AML, Compliance, Fraud, or Back Office function, preferably within the fintech industry. - Solid understanding of KYC/AML procedures and regulatory requirements. - Proven experience in reviewing client activity, including withdrawals, trading behavior, and deposit history. - Strong communication, analytical, and problem-solving skills, especially under pressure during time-sensitive reviews. - Comfortable working in a fast-paced, shift-based environment, including weekend coverage as per schedule. - Fluent in English (written and spoken); additional languages are an advantage. - Ability to handle sensitive data with discretion, integrity, and professionalism. Ideal Candidate Profile - Has a keen eye for detail and enjoys identifying patterns, inconsistencies, or suspicious behavior. - Takes ownership of tasks, works independently, and knows when to escalate issues. - Is discreet and trustworthy, capable of handling confidential financial data and investigations. - Understands the importance of response time, especially in fraud or urgent cases. - Is a quick learner, adaptable to internal systems and comfortable with CRM platforms. - Has a genuine interest in AML, financial crime prevention, and compliance. - Thrives in team environments and actively shares relevant information across departments. - Has experience in fintech. - Is familiar with client P&L analysis, withdrawal risk assessments, or suspicious activity reviews. - Fluency in additional languages is a plus.

• You will own, build, and run your startup in fields such as Agentic AI. • You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management. • You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs. • You will receive intensive coaching to make your startup ready to raise millions in funding. • You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively.

• You will own, build, and run your startup in fields such as HealthTech. • You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management. • You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs. • You will receive intensive coaching to make your startup ready to raise millions in funding. • You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively.