Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: In this position you will be responsible for identifying, evaluating, and developing strategic partnerships to drive net new sales revenue to DFIN. Partners are within the Advisory/Accounting, Legal, PE/VC, ERP/VAR, and Software categories. Responsible for partner development through the full partnership life cycle including identification of accounts to pursue, negotiation, relationship, development, technical enablement, business planning, sales enablement, and growth. Work collaboratively with DFIN Global Capital Markets stakeholders to build relationships nationally and regionally. Responsibilities: - Identify, profile, research and develop new partnership alliances to support DFIN's go to market sales strategy. - Works closely and creates cadences to consistently communicate with partner and sales leadership to provide a comprehensive and unified partner approach to the market. - Responsible for development and implementation of go to market strategies for new strategic partners, and the continuous improvement and further development of existing national partners as needed. - Lead generation through relationship building and executing go-to market campaigns, webinars, event/conference collaboration, and social awareness/involvement. - Performs other duties as assigned. Qualifications: 10 years' experience in sales and business development. Experience in building strategic alliances in a business-to-business environment. Degree in business, sales, or marketing. Preference will be given to candidates who have the following: - Initiative - Proactively seeks out new revenue opportunities. - Strategic planning - Develops and prioritizes target markets and organizations. - Creative problem solving - Finds win-win opportunities for DFIN and potential partners. - Communication - Has strong written, oral and presentation skills with strong Executive presence. - Analysis & solution development- Develops persuasive business cases. - Negotiating - Helps convince target organizations to partner with DFIN. Negotiates deal terms. - Channel conflict resolution Project Management - Manages several complex projects to successful completion. - Collaboration/teamwork - Works effectively with others, both internally and externally to achieve goals. It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to talentacquisition@dfinsolutions.com . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from talentacquisition@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: In this position you will be responsible for identifying, evaluating, and developing strategic partnerships to drive net new sales revenue to DFIN. Partners are within the Advisory/Accounting, Legal, PE/VC, ERP/VAR, and Software categories. Responsible for partner development through the full partnership life cycle including identification of accounts to pursue, negotiation, relationship, development, technical enablement, business planning, sales enablement, and growth. Work collaboratively with DFIN Global Capital Markets stakeholders to build relationships nationally and regionally. Responsibilities: - Identify, profile, research and develop new partnership alliances to support DFIN's go to market sales strategy. - Works closely and creates cadences to consistently communicate with partner and sales leadership to provide a comprehensive and unified partner approach to the market. - Responsible for development and implementation of go to market strategies for new strategic partners, and the continuous improvement and further development of existing national partners as needed. - Lead generation through relationship building and executing go-to market campaigns, webinars, event/conference collaboration, and social awareness/involvement. - Performs other duties as assigned. Qualifications: 10 years' experience in sales and business development. Experience in building strategic alliances in a business-to-business environment. Degree in business, sales, or marketing. Preference will be given to candidates who have the following: - Initiative - Proactively seeks out new revenue opportunities. - Strategic planning - Develops and prioritizes target markets and organizations. - Creative problem solving - Finds win-win opportunities for DFIN and potential partners. - Communication - Has strong written, oral and presentation skills with strong Executive presence. - Analysis & solution development- Develops persuasive business cases. - Negotiating - Helps convince target organizations to partner with DFIN. Negotiates deal terms. - Channel conflict resolution Project Management - Manages several complex projects to successful completion. - Collaboration/teamwork - Works effectively with others, both internally and externally to achieve goals. It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to talentacquisition@dfinsolutions.com . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from talentacquisition@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote

• Own the creative function • Lead all creative output for the marketing organization, including brand identity and governance, campaign assets, sales enablement materials, event collateral, presentations, web design, and social graphics • Maintain and evolve the Blackboard brand system, ensuring every customer-facing asset is on-brand, on-message, and production-ready • Translate strategic priorities from the VP, GTM Marketing into a clear creative roadmap and prioritized backlog • Lead the video team • Manage two video producers: one focused on product-level videos (demos, tutorials, feature walkthroughs) and one focused on brand and campaign videos (sizzle reels, customer stories, launch films) • Set the creative direction for video work across both lanes, review output, and ensure quality and brand consistency • Build and maintain a scalable video production model that mixes in-house work, AI-assisted production, and external partners • Build an AI-native creative practice • Integrate generative AI into the day-to-day creative workflow for ideation, asset production, copy variants, image generation, and video editing • Establish reusable AI workflows and prompt libraries that allow the team to produce more output at higher quality without expanding headcount • Stay current on emerging tools (image, video, motion, voice) and bring forward the ones that meaningfully improve speed or quality • Set clear standards for when AI-generated content is appropriate, how it gets reviewed, and how brand integrity is protected • Partner across the organization • Work closely with GTM Marketing, Revenue Marketing, Customer Growth, and Sales to deliver creative that drives pipeline, expansion, and brand equity • Manage relationships with external agencies, freelancers, and production partners when specialized work is needed • Run a tight intake and prioritization process so the team operates on the highest-leverage work

Role Description This position serves as the expert and leader for clinical and care management activities and overall coordination of Case and Disease Management, specifically related to transplants and catastrophic conditions. This position oversees the clinical and administrative operations and implementation of Member Care Management activities, including systematic approaches to improve member health status, and expectation set forth by regulatory and accrediting entities. - Leads team members by communicating and guiding toward achieving department objectives. - Establishes a foundation for strong teamwork and customer service. - Provides ongoing supervisory and staff development and ensures adequate staffing to accomplish corporate goals. - Participates in the recruitment, training and retention of staff. - Provides planning and coordination of all facets of clinical care for potential and actual transplant candidates. - Manages end-to-end transplant activities, coordination, and education for members and families throughout the transplant process. - Manages catastrophic disease states/diagnosis such as cancer and transplants. - Maintains employee files with updated annual performance reviews, professional and mandatory education, and annual statements with signature. - Instructs and acts as a resource for staff in dealing with special situations or problems. - Conducts periodic case reviews, employee performance reviews, and staffing patterns, identifying areas needing improvement and initiates appropriate action including productivity monitoring and inter-rater reliability. - Regularly monitors effectiveness measures such as productivity metrics, satisfaction survey results, and member complaints. - Coordinates regular team meetings with staff. - Ensures staff compliance with all regulatory and accrediting standards. - Keeps abreast of changes and responsible for implementation and monitoring of requirements. - Provides appropriate resources and assistance to staff with regards to managing cases per national professional standards. - Provides updated information to training team and staff related to appropriate professional educational resources. - Provides oversight for ongoing department specific staff training in collaboration with program supervisors and Care Management Training staff. - Ensures operational processes are designed and implemented consistently and per department policies, procedures and guidelines. - Facilitates quality, cost effective medical and benefits management and monitors results of the programs through outcome indicators. - Provides presentations as they relate to specific functions of area supervised. - Identifies strategies to improve healthcare resource management and communicates to internal and external customers. - Represents department at quality oversight meetings when necessary. - Facilitates interdepartmental coordination and communication to ensure delivery of consistent and quality health care services. - Participates in the development or review of policies or standard operating procedures that support clinical and operational program operations. - Maintains expert knowledge of current member program activities and serves as a resource for the implementation and training teams. - Maintains documentation relative to the activities of the department and prepares reports as necessary. - Responsible for overall compliance and all regulatory and accrediting standards including NCQA formal accreditation activities. - Performs ongoing program evaluation for effectiveness and value. - Assists in implementing and monitoring departmental changes and initiatives necessary to accomplish corporate goals. - Works in conjunction with leadership to respond to employer group requests for information and requests for proposals related to Member Care Management services. - Works in conjunction with internal analytics and data teams to develop ongoing tracking systems, outcome driven data reporting. - Leads and facilitates processes needed to analyze and improve processes and workflows on an ongoing basis. - Keeps designated management aware of progress toward goals and productivity. - Accepts responsibility for personal professional education requirements per departmental policy. - Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values. - Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. - Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. - Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. - Performs other duties and functions as assigned by management. Qualifications - Associates Degree required. Bachelors preferred. - Must be a RN with current New York State license. - Minimum of eight (8) years of relevant experience. - Minimum of four (4) years previous management experience, preferably in a health plan setting. - Must possess strong leadership skills, excellent written and verbal communication skills, project management and organizational skills. - Problem solving and analytical skills, ability to make decisions using solid judgment skills to impact identified problems. - Ability to work effectively with all levels of staff in the health care industry. - Must possess knowledge of health insurance. - Very strong working knowledge of corporate medical policies, InterQual and Milliman & Robertson guidelines, NCQA standards, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements. - Reads, analyzes, and understands complex statistical documents. - Ensures accuracy of data. - Demonstrates expert level ability of using statistical mathematics, research skills and calculations, and the use of software in the Member Care Management process. - Ability to make presentations and interact professionally with internal management, employers, medical directors, members. - The incumbent must be skilled in personal computer applications including Word, PowerPoint, and Excel. Requirements - Ability to work prolonged periods sitting at a workstation and working on a computer. - Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. - Typical office environment including fluorescent lighting. - Ability to work in a home office for continuous periods of time for business continuity. - Manual dexterity including fine finger motion required. - Repetitive motion required. - Reaching, crouching, stooping, kneeling required. - Ability to travel across the health plan service regions as needed. Benefits - Participation in group health and/or dental insurance. - Retirement plan. - Wellness program. - Paid time away from work. - Paid holidays. Company Description Equal Opportunity Employer In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.