Title: Agentic AI Engineer, AI Automation Location: London Job Description: We’re looking for an Agentic AI engineer to join our AI Automation team, building internal AI-Automation applications. We create agentic solutions that help our internal users automate routine execution with AI, allowing them to focus more on tackling complex and high-level challenges, thus delivering more value to more clients. Your focus will mainly be on designing and deploying the agentic LLM orchestration of our solutions. Hands-on experience with full-stack web development and DevOps is a plus. The successful candidate will play a key role in building smarter, more efficient, and more reliable systems. Why join Mintel? We are the world's leading market intelligence agency and technology underpins our success. We help our clients understand consumers and consumer markets, and we aspire to provide the market intelligence behind every great business decision. Our technology allows us to deliver data, insights, and opinions in a compelling way to our clients across the globe. Mintel is committed to building and supporting a diverse workforce, providing opportunities for all. 22% of our Engineering team and 23% of our Engineering leaders are women. We offer flexible working options and provide support, development and growth opportunities. We support a Hybrid working approach. Most of our colleagues work 1-2 days a week in our London office and the rest of the week remotely. What You Will Do: - Design and implement stateful agentic workflows (using agentic frameworks like LangGraph, AutoGen, CrewAI, OpenAI Agents SDK, MCP or custom Python/TypeScript solutions) that can plan, execute and self-correct. - Develop robust integration layers that allow the LLM to interact with our internal APIs, databases, and third-party tools reliably - Develop and architect advanced RAG (Retrieval-Augmented Generation) systems with our knowledge base. - Collaborate in a dynamic Agile team, working closely with business stakeholders to understand needs and deliver solutions. - Contribute to the team’s sprint goals, solving technical challenges both independently and through pair programming with your colleagues, while also collaborating with Engineers and Architects from other teams from time to time. - Help your team to deliver high quality, reliable software via our code review and QA practices and contribute to the evolution of these over time. - Make your voice heard when we’re discussing implementation trade-offs within the team or technical solution possibilities with our stakeholders. What We Are Looking For: - Developers who have hands-on experience with agentic AI development (LangGraph, AutoGen, CrewAI, OpenAI Agents SDK, MCP) - Hands-on experience with Vector Databases & RAG (Snowflake, Azure AI search) - Your solution will be integrated with the work of your full stack developer teammates. Hence, understanding (hands-on experience is a plus) of full stack development, front-end (React and TypeScript) back-end (Python with FastAPI or Django and SQL), security, and APIs is necessary. - Applicants who are keen to contribute to both new feature development and system reliability and performance improvements. - Basic understanding of DevOps with AWS and Azure is mandatory, hands-on experience is a plus. - Hands-on experience with Agentic AI. - Familiarity with building applications that utilise generative AI is nice to have - Quick learners who can adapt to new domains and technologies, continuously enhancing their skillset. - Able to communicate technical concepts to diverse business stakeholders without loosing essential context or relying on jargon. - Ability to receive and implement feedback constructively. We hope you’ll like our… - Culture that supports true collaboration whilst embracing remote working. We measure success by the quality of your deliverables and the problems you solve, not the hours you spend at your desk. - Generous holiday allowance with the opportunity to buy additional holiday. - Approach to personal development where we encourage individuals to grow and share what they’ve learned. - Flexible start times and end times. - Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives). - Additional one day off to celebrate your birthday. - Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable). - Frequent social events, both within the department and across the company. - Blend of home and office working (1-2 days in the office). - Mental health and wellbeing support via Modern Health App.

Role Description The Cloud Security Automation Engineer designs, implements, and maintains public cloud security technologies to protect CSG’s networks, systems, applications, and data across multiple cloud providers. They are part of a highly technical team responsible for continuously improving CSG’s public cloud security framework and automation platform, with a strong emphasis on Python-based development. The role acts as an information security consultant to the wider organization, providing guidance on cloud security best practices and supporting security operations during incidents. We are looking for a Cloud Security Automation Engineer who will: - Engineering & Operations – 40% - Analyze, design, implement, troubleshoot, and maintain commercial and cloud-native security solutions across public cloud environments. - Create and maintain automated workflows and integrations to support cloud security controls and the automation platform, primarily using Python. - Identify and define security system requirements for public cloud environments. - Continuously analyze security systems and drive improvements, with a focus on automation and resilience. - Develop, document, and maintain configuration and security standards, technical documentation, and standard operating procedures (SOPs). - Tune, filter, and customize security systems with Information Security Analysts to reduce noise and improve detection quality. - Cloud Security, Automation SME & Consulting – 25% - Serve as a subject matter expert for public cloud security and security automation. - Consult with team members and other groups to solve basic to moderately complex cloud-focused security challenges. - Partner with teams outside of Security (e.g., application, infrastructure, DevOps/Platform) to design secure, automated cloud architectures and guardrails. - Project Work – 10% - Lead and contribute to medium to large security and automation projects. - Build project plans based on requirements analysis and stakeholder input. - Communicate project status, risks, and metrics to leadership. - Audit, Compliance & Regulatory – 10% - Support audit, compliance, and regulatory activities, including but not limited to PCI DSS, SOX, and evolving privacy laws. - Provide evidence, explanations, and remediation input for controls related to public cloud security and associated automation. - Incident Response – 5% - Participate in incident response activities by reviewing and analyzing security events and incidents. - Use automation (e.g., Python-based tooling and workflows) to enhance speed and consistency of response. Qualifications - Bachelor’s degree in computer science, Information Security, or a related field, or equivalent experience. - AWS and/or Azure certifications with strong coding and automation skills. - 2+ years of hands-on software development or scripting experience in Python, ideally in security, infrastructure, or DevOps contexts. - Proven experience building, maintaining, and troubleshooting automation (e.g., scripts, services, serverless functions, CI/CD integrations) for cloud or security use cases. - Experience with public cloud platforms such as AWS and/or Azure, including core security services (e.g., IAM, KMS, security groups, logging/monitoring, configuration management). - Familiarity with infrastructure-as-code and configuration management tools (e.g., CloudFormation, Terraform, ARM/Bicep, Ansible) is preferred. - Experience integrating security tooling and cloud services via APIs and SDKs. - Solid understanding of information security principles, including network security, identity and access management, and secure development practices in cloud environments. Benefits - Work from Home, in-office, or hybrid. - Employee Belonging Groups. - Healthcare: Dental, Medical, and Vision. - Paid Vacation, Volunteer, and Holiday Time Off. - And so much more! Location(s) - India Remote Accommodation If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles - Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. - Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. - Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Role Description Highly skilled and experienced Automation Test Engineer with a strong background in both functional and automation testing of Salesforce applications built using OmniStudio and Lightning Web Components (LWC). The ideal candidate will have hands-on expertise with automation tools such as Selenium, Java, Cucumber, Playwright, and AI-based testing tools. The position will play a critical role in ensuring quality across the development lifecycle, with a strong emphasis on in-sprint automation. - Design, develop, and maintain robust, scalable, and reusable automated test scripts for Salesforce applications using tools such as Selenium, Java, Cucumber, and Playwright. - Utilize AI capabilities for self-healing locators, test data generation, and root cause analysis. - Utilize AI-powered testing tools to improve manual and functional testing efficiency. - Collaborate closely with developers, product owners, and QA team members to implement in-sprint automation. - Perform manual and functional testing to validate new features and ensure comprehensive test coverage. - Lead the planning and execution of functional, regression, integration, end-to-end, and API testing across multiple platforms and environments. - Develop and execute API test cases using tools like SoapUI and Postman. - Integrate automated tests into CI/CD pipelines to support continuous testing. - Analyze test results, identify root causes of failures, and work with development teams to resolve issues efficiently. - Maintain and manage test environments, test data, and automation frameworks. - Maintain the automation regression suites based on continuous enhancements or new features implemented. - Mentor junior QA engineers and contribute to best practices in test automation and quality assurance. - Explore/Innovate stable automation solutions to automate complex applications (Ex: Salesforce). Qualifications - Bachelor’s degree in computer science, Information Systems, or other related field, or equivalent work experience. - 7+ years of experience in software quality assurance with a strong focus on automation. - Hands-on experience with Salesforce testing (Salesforce Sales/Service/Experience Cloud/FSC). - Experience with AI-assisted testing platforms and generative AI tools. - Proficiency in automation tools and frameworks: Selenium, Java, Cucumber, Provar, Playwright. - Strong understanding of QA methodologies, testing types, and software development life cycle (SDLC). - Experience designing and maintaining scalable automation frameworks using Page Object Model (POM), data-driven, and hybrid framework approaches. - Experience testing RESTful APIs, JSON/XML payloads, OAuth authentication, and integration workflows. - Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Jenkins, Azure DevOps). - Solid understanding of Agile/Scrum methodologies and in-sprint automation practices. - Strong communication and collaboration skills. - Property and Casualty Insurance knowledge is a plus. - Experience with test management and defect tracking tools such as JIRA, TestRail, or Zephyr. - Experience with automating applications developed using Salesforce OmniStudio and Lightning Web Components would be a plus. - Exposure to performance and load testing tools such as JMeter or LoadRunner is a plus. - Good understanding of Salesforce platform components including Flows, Validation Rules, Apex integrations, Profiles, Permission Sets, and security models is a plus. Company Description H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street, allowing us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting, and real estate to claims, loss control, and risk management services, our depth of services is unrivaled. Equal Opportunity Employer The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information, or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Role Description We are hiring a QA Lead to join our team supporting our clients. This is a hands-on leadership role where you will own end-to-end quality for client deliverables, work with clients to drive test strategy, and collaborate directly with the client's QA team and developers alongside Bridgenext's QA and engineering teams. The ideal candidate brings strong manual testing expertise, working knowledge of test automation (Playwright preferred), and demonstrated experience leveraging AI tools (such as Claude) to accelerate testing activities. - Lead QA activities for enterprise CMS engagements, including test planning, estimation, scheduling, and delivery oversight - Design, document, and execute comprehensive manual test cases covering functional, regression, integration, UAT, cross-browser, and exploratory testing scenarios - Build, maintain, and extend automated test suites using Playwright (or comparable frameworks) for web application UI and API testing - Collaborate directly with the client's QA team, developers, product owners, and Bridgenext's onshore/offshore QA and development teams to ensure aligned quality goals - Define and enforce QA best practices, entry/exit criteria, and quality gates across sprints and releases - Leverage AI-powered tools (e.g., Claude, ChatGPT, GitHub Copilot) to accelerate test case generation, test data creation, defect analysis, automation script drafting, and documentation - Drive defect triage, root cause analysis, and resolution; maintain clear, actionable defect reports in tools such as Jira - Validate CMS features including content authoring workflows, publishing, permissions, templates, integrations, and front-end rendering - Perform API testing using tools such as Postman or REST Assured - Mentor junior QA team members, conduct test case reviews, and uphold quality standards across the team - Provide clear, timely status reporting and risk communication to stakeholders on both client and Bridgenext sides - Contribute to continuous improvement of QA processes, automation coverage, and CI/CD integration Qualifications - 7+ years of overall QA experience with at least 2+ years in a QA Lead or senior QA capacity - Strong hands-on manual testing experience across web applications — functional, regression, integration, system, and UAT - Hands-on experience with test automation; Playwright strongly preferred. Experience with Selenium, Cypress, or similar will be considered - Demonstrated experience using AI tools (Claude, ChatGPT, Copilot, or similar) to support testing activities — test case generation, automation script drafting, defect analysis, or test data creation - Solid scripting / programming proficiency in JavaScript / TypeScript (or Java / Python) for automation - Strong understanding of API testing and tools such as Postman, REST Assured, or equivalent - Proficiency with defect tracking and test management tools (Jira, Zephyr, TestRail, qTest, or similar) - Experience working in Agile / Scrum environments with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.) - Excellent communication skills — able to engage confidently with client-side QA leads, developers, and product stakeholders - Proven ability to coordinate across distributed teams (onshore / offshore) and drive QA outcomes independently Preferred Skills - Experience testing enterprise CMS platforms (e.g., AEM, Sitecore, Drupal, WordPress, or similar CMS products) - Exposure to performance testing (JMeter, k6) and accessibility testing (axe, WAVE) - Experience with cloud platforms (AWS, Azure) and containerized environments (Docker) - ISTQB or equivalent QA certification - Experience building or maintaining custom AI-assisted QA workflows or prompt libraries Professional Skills - Solid written, verbal, and presentation communication skills - Strong team and individual player - Maintains composure during all types of situations and is collaborative by nature - High standards of professionalism, consistently producing high quality results - Self-sufficient, independent requiring very little supervision or intervention - Demonstrate flexibility and openness to bring creative solutions to address issues Workplace Remote position based in Latin-America, preferably Argentina. Direct day-to-day collaboration with the client's QA team and developers. Integrated working relationship with Bridgenext's QA and development teams. Benefits