Provide high-quality customer service while managing appointment scheduling and patient records. Answer and direct incoming calls, ensuring a smooth customer flow and maintaining a tidy reception area with necessary materials.

Production Assistant, MS NOW - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">229 W 43rd St, New York, NY 10036, USA - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Employees work in a hybrid mode - temprop="employmentType">Full-time - Business Segment: MS NOW - Compensation: USD 30 - USD 32 - hourly Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description MS NOW is seeking a Production Assistant to join our newsroom. If you’re passionate about politics and breaking news and thrive in fast-paced environments, this role is for you. The position requires strong editorial judgment, attention to detail, and a keen eye for timely, impactful storytelling across linear and digital platforms. Our Production Assistants specialize in various areas including Anchor Production, Graphics Production and Social Media Production. We are actively seeking talented candidates for opportunities across our team. This posting supports current and future hiring needs, and qualified applicants may be contacted as openings become available. Responsibilities could include but are not limited to: - Monitor breaking news and gather accurate, timely information for anchors, producers, and social platforms - Research, fact-check, and compile materials for anchors, producers, scripts, guest one-sheets, and on-air updates - Pitch creative stories, guests, and social-first content ideas for daily coverage and longer-term projects - Collaborate with producers and associate producers to edit video, select footage, locate photos, and identify standout video or audio clips - Order, build, coordinate, and oversee graphic elements for broadcast, including live control room execution - Create, edit, publish, and support engaging digital and social content across Instagram, TikTok, MS NOW’s DTC products, and other platforms - Support live program needs, including printing scripts, maintaining anchor updates, and coordinating show materials - Manage administrative and logistical support, including calendars, schedules, meetings, interviews, travel, correspondence, expenses, and light errands - Contribute to daily marketing, promotional, and social platform initiatives - Assist with special projects as assigned, including decks, research, and other executive producer requests Qualifications - At least one year of news production experience - Bachelor’s degree or equivalent experience Desired Qualifications: - Excellent knowledge of politics, history and current events - Must have the ability to work under deadline pressure - Ability to manage multiple projects under tight deadlines with exceptional attention to detail - Collaborative team player with a proactive mindset - Knowledge of Avid/Interplay, iNews, Avid (or other editing systems) preferred Additional Job Requirements: - Must be willing to work in New York, NY - Must have unrestricted work authorization to work in the United States - Must be willing and able to work flexible hours, under tight deadline pressure, including breaking news - Hybrid 3 days in office This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary Range: $30/hour - $32/hour Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Role Description The Executive Assistant & Revenue Cycle Operations Coordinator provides high-level administrative support to the Chief Executive Officer while also supporting the Revenue Cycle Director through reporting, operational coordination, project tracking, and workflow management. This position serves as a key liaison between executive leadership and revenue cycle operations, ensuring efficient communication, timely reporting, accountability for action items, and successful execution of strategic initiatives. The ideal candidate is highly organized, detail-oriented, analytical, and capable of managing multiple priorities in a fast-paced healthcare environment while maintaining confidentiality and professionalism. Qualifications - Excellent verbal and written communication skills. - Exceptional organizational and time management skills. - Strong attention to detail and follow-through. - Ability to manage multiple priorities and changing deadlines. - Strong analytical and reporting skills. - Ability to maintain confidentiality and exercise discretion. - Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. - Ability to learn and utilize healthcare software systems and reporting platforms. - Strong interpersonal and collaboration skills. Requirements - High School Diploma or equivalent required. - Associate's or Bachelor's degree preferred. - Minimum 3 years of executive administrative support experience. - Minimum 2 years of healthcare operations, revenue cycle, billing, insurance verification, quality operations, or related healthcare experience preferred. - Knowledge of medical terminology and healthcare reimbursement processes preferred. - Experience preparing reports, dashboards, and executive-level presentations preferred. Benefits - Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. - CSI Pharmacy is an Equal Opportunity Employer.

Role Description We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. As the face of our company, you will care for our customers by: - Researching issues, documenting outcomes, resolving inquiries, and delivering a high level of customer satisfaction. - Listening and responding to customer needs to inspire trust and loyalty. Key Responsibilities: - Actively listen and be an advocate for customers, understand their needs and provide guidance and support. - Resolve customer inquiries and issues efficiently while documenting all interactions. - Educate customers about available resources and assist them in navigating their options. - Anticipate customer needs and provide proactive solutions to enhance satisfaction. - Collaborate with team members and other departments to address service issues and improve outcomes. - Document all customer correspondence and maintain confidential records of patient information. - Follow policies, procedures, and the CVS/Aetna Code of Conduct. Your performance will be measured by: - Customer satisfaction with the service you provide. - Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust. - Your ability to resolve customer issues the first time they call. - Quality and accuracy of interactions with customers. - Reporting to work and adhering to your assigned schedule. Our Leadership and Welcome Teams will help you succeed by providing: - New colleague orientation to learn about our company and your role. - Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported. - A supportive and inclusive culture that will allow for continuous learning and growth. - Ongoing coaching and mentoring support. - Equipment and resources needed to complete assigned work. Qualifications - 6+ months of customer service experience. - Basic computer skills. - Must live in EST, CST or PST time zone. Requirements - 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role. - 1+ years of claims, provider, dental, medical or other related healthcare experience. - Microsoft Office experience preferred. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Company Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.