• Lead the implementation of new clients on Base., from kick-off to operational launch. • Configure and set up Base. according to client needs, including: - product workflows (management, enrichment, publishing), - order workflows (business rules, automations, synchronizations). • Design and implement custom solutions with a strong focus on complex system architecture and advanced configurations. • Demonstrate a strong technical mindset and ability to understand and structure complex systems (basic coding knowledge is a plus). • Support the setup of external integrations (ERP, PIM, CMS, marketplaces, carriers, payment solutions…), including: - data exchange setup, - business mappings, - integration testing and functional validation. • Provide ongoing client support, acting as the technical and functional point of contact during the project and after deployment. • Collaborate with Sales and Customer Success teams to support the technical sales cycle. • Work with Product and Tech teams to relay client needs and contribute to the evolution of Base. • Document, optimize, and standardize implementation processes.

Role Description We are seeking a highly motivated implementation consultant to join our team. The ideal candidate will have experience in SaaS product implementations, with a strong domain focus on HRIS or related functions. - Planning and scoping: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track. - Implementation: Responsible for collaborating with client-side SMEs to understand, configure, and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes. - Training: Provide training to end-users and administrators on how to use the SaaS product. - Support: Provide ongoing support to the customer, including troubleshooting issues and answering questions. - Documentation: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications. - Product management: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback. Qualifications - Having a full-time degree from a recognized institute. - Experience working on SAP SuccessFactors modules like EC, recruitment, onboarding, learning, document management, and generation tools are highly desirable. - 4+ years of experience in one or more areas listed below: - Any implementation projects i.e., requirements gathering, documentation, configuration, testing, providing administration training, performing data migration, managing User Acceptance Test (UAT). - Dynamic individual with strong communication and presentation skills. - Possess solid problem-solving and consultative skills to engage and build relationships with large organization stakeholders. - Successfully navigate through challenges to complete the deliverables with quality and manage multiple implementation projects concurrently. - Ability to collaborate with a large team and work for the common goal.

• Lead the configuration and implementation of front-office platform modules, including: Portfolio Management, Trade order management and settlement, Security Master maintenance, Compliance rule setup, Client account and relationship management • Serve as a key point of contact for client stakeholders, driving discussions to capture business requirements and translate them into functional system workflows • Conduct system demonstrations and walkthroughs tailored to portfolio managers, traders, compliance teams, and operational users • Support and guide clients through user acceptance testing (UAT), issue resolution, and readiness assessments • Deliver end-user training and contribute to the creation of process documentation and best practices • Collaborate cross-functionally with product, data, and integration teams to ensure successful platform deployment

• Has functional ownership, provides strategic direction and influence, and ensures project team success across all implementations. • Helps coach, mentor, motivate, support, and develop team members across functions. • Fosters accountability and collaboration to ensure team member and overall team success. • Guides the creation of implementation models for clients and supports the development of technical solutions. • Oversees and/or guides implementations to successful conclusion, ensuring timeline, resourcing, and budget parameters are met. • Anticipates and balances the needs of multiple key partners by adapting in real time to align with demands and different situations. • Develops and maintains collaborative relationships with internal/external clients, vendors, and partners. • Effectively establishes priorities, communicates and guides program expectations, and provides program updates as appropriate. • Coordinates and collaborates cross-functionally on strategic development, operational planning, and implementation planning of the program to align with both Lumeris and client's vision and contractual delivery timelines. • Ensures continued alignment on initiative and implementation methodologies. • Oversees cross-functional project teams by providing direction, delegation, and removal of obstacles experienced by cross-functional project teams. • Coaches, mentors, and motivates program team members and client SMEs to ensure the strategic and operational goals of the implementation are met. • Reports/communicates deviations to program timeline and/or scope and facilitates discussions to achieve positive resolution. • Ensures established initiative documentation processes are adhered to. • Utilizes approved tools and processes to ensure maintenance and versioning of key deliverable templates, including development and maintenance of tracking mechanisms for efficient movement. • Ensures processes, systems, tools, and organizational resources are in place to initiate, plan, execute, and monitor programs, including guiding a successful transition to support and maintenance teams upon program close. • Responsible for ensuring Risk mitigation and Impediment resolution processes are being adhered to by project teams and escalates Risks and Impediments internally and with clients when deemed necessary. • Collaborates cross-functionally to identify and institute program management process improvements. • Supports team in learning new solutions and continuously improving the approach to implementation and the deliverables used to support implementation. • Meaningfully contributes to the success and standardization of the approach for transitioning from implementation to ongoing operations.