The fastest growing telecommute call center delivering first-class customer care.
Customer Support Agent – Entry Level
Location
Idaho + 1 moreAll locations: Idaho | Indonesia
Posted
6 days ago
Salary
$11 - $13 / hour
Seniority
Entry Level
Job Description
Customer Support Agent – Entry Level
Genesis Call Center, LLC
• Handle inbound interactions for major brands • Assist customers with questions, service requests, account needs, and product support • Use guided systems and resources to deliver high-quality customer care • Maintain professionalism, accuracy, and brand alignment • Offer schedule flexibility once certified
Job Requirements
- High school diploma or GED
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
- Ability to follow detailed processes and meet performance expectations
- Strong communication and active listening skills
- Comfortable navigating computer applications and web-based tools
- Ability to work independently and remain accountable to schedules
- Preferred: Prior call center or customer service experience
- Bilingual (Spanish/English) preferred but not required
- Familiarity with phone-based or computer-based support environments
Benefits
- Flexible scheduling options after certification
- Paid training following successful client certification
- W2 employment structure with payroll, protections, and stability
- Paid time off and optional supplemental insurance (Aflac)
- Household telehealth access through MDLive
- Access to performance-based incentives
- Career advancement pathways into support, QA, and leadership roles
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Dutch Speaking Customer Advisor
Eco Plus Solutions ABThis is a unique chance to gain high-level experience in the fintech sector while enjoying the autonomy of a remote lifestyle. Join a global organization that values your professional growth and provides everything you need to succeed from home.
Role Description Are you an organized problem-solver who pays close attention to detail? We are looking for people who speak fluent Dutch to join a specialized team representing a global leader in online payment technology. This is a 100% work-from-home job. Whether you prefer the quiet beaches of the Algarve or the busy energy of Lisbon, you have the freedom to work from anywhere in Portugal while helping a top financial technology company manage online payments. Your Mission: Payment Solutions Expert In this role, you do more than just answer questions. You act as a brand helper, giving expert advice in the fast-moving world of online finance. Qualifications - Native or near-native Dutch (C1 level) - Professional English (B2 level) for communication with your team - Must live in Portugal (or be ready to move there) - Legal right to work in the EU Requirements - High-performing professional who can manage their own home office - Highly organized and can work effectively without supervision - Strong communication skills, both written and verbal - Comfortable using financial software and navigating the online economy Benefits - A permanent, 100% remote job that you can do from anywhere within Portugal - High-quality technology kit—including a laptop and headset—shipped directly to your home - Stable base salary plus extra cash bonuses every month based on performance - Private health and life insurance that starts on your very first day of work - Ongoing coaching and clear paths to move into leadership or specialized financial technology roles Company Description - We provide the tools; you provide the talent - If you are moving to Portugal for this job, we make sure the transition is easy: - We organize and pay for your flight to Portugal - We provide temporary company-paid housing so you can look for a permanent home without any stress
