IT Analyst II
Location
Maine
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
IT Analyst II
Versant Power
• Be a part of the team that is transforming the power industry of northern and eastern Maine • The IT Analyst II is an intermediate technical position responsible for support, maintenance, design and development for assigned Versant Power Information Systems • Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools • Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems • Provides documentation/project tracking and management reporting to support the department's work plan • Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management • Actively participates in CIS Team meetings and contributes to the decision-making processes • Participates in after-hours call out for application support • Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan
Job Requirements
- Must have a degree in Computer Science or equivalent
- Minimum of five (5) years of experience in a client-focused IT support role
- Working knowledge of Customer Information Systems (CIS) or Enterprise Resource Planning systems (ERP), and billing systems
- Expertise with Oracle preferred or other relational databases such as MSSQL or MySQL
- Strong experience writing SQL required, experience with PL/SQL preferred
- Reporting expertise and experience with one or more (Cognos, TM1, SQL Server reporting services, and/or Crystal Reports) is a plus
- Strong customer service ethic
- Ability to work independently or in teams, with minimal or no supervision
- Excellent written and oral communication skills
- Experience working with MS Office applications, specifically Word and Excel, MS Project a plus
- Must be willing to travel for training and User Group participation
- Valid driver's license required.
Benefits
- Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions.
- Work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday.
- Off-hour monitoring of emergencies is anticipated.
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