Analyst

AnalystAnalystFull TimeRemoteJuniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

3 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglishLinux

Job Description

Analyst

AppGate

• First Responder: Act as the initial point of contact for security events received via tickets, email, and telephone, ensuring elite communication with clients. • Proactive Threat analysis & Monitoring: Perform continuous monitoring, proactive searches, threat analysis, and vulnerability assessments using both documented procedures and your own investigative instinct. • Incident Response & Escalation: Solve technical problems independently. When necessary, accurately escalate complex issues to Level 2 analysts and Team Leaders. • Continuous Improvement: Actively participate and propose ideas in investigations focused on key information gathering. Explore and test new monitoring and remediation tools. • Documentation & Best Practices: Meticulously document all actions taken within incident management. Recommend improvements to GFC processes, procedures, and security policies of the area. • Team Collaboration: Collaborate with local team members, external staff, and participate in the training of junior analysts and interns.

Job Requirements

  • Education: Student or Graduate in Systems Engineering, Telecommunications, Electronics, Mechatronics, or similar.
  • Experience: At least 1 year of experience in operations environments (SOC, Help Desk, or similar roles).
  • Technical Knowledge:
  • o Solid understanding of Windows and Linux Operating Systems.
  • o Basic knowledge of HTML and web fundamentals.
  • Language: Intermediate English level (B1+ or B2, spoken and written).
  • Soft Skills (The Core of our Team):
  • o Natural Curiosity: A passion for investigative work, asking the right questions, and going beyond the surface of an alert.
  • o Innovation & Proactivity: Innovation is part of our organizational values; we want someone who brings ideas.
  • o Effective communication, problem-solving skills, and adaptability to change.

Benefits

  • Extensive Health Insurance Coverage for the Employee and Their Family
  • Fitness Allowance
  • Remote Work Stipend
  • Access to an E-Learning Platform

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