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EMSAR logo
EMSAR

Headquartered in Wilmington, Ohio, EMSAR is a fast-growing national field services company providing maintenance, repair and installation services to OEMs in the Healthcare, Life-Science, Self-Service/Kiosk, and Security space. EMSAR’s customer-centric model enables us to customize and deliver the highest quality solutions to our blue-chip and emerging client base. On-site technical field support, including maintenance & repair. FDA field change orders (“recalls”). Bench repair and remanufacturing. Installation. Call center. Contract manufacturing and logistics. FDA compliance and validation. Project management. Training and education.

Resource Coordinator

BilingualBilingualOtherRemoteMid LevelTeam 201-500

Location

Ohio

Posted

28 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Resource Coordinator

EMSAR

Role Description Are you a detail-oriented, friendly, and responsible professional? We need a resource coordinator to support our traveling team of Nurse Educators and coordinate project planning with our client. This is a remote role requiring a quiet home office space in which to focus on the needs of our staff. As part of EMSAR’s Clinical Solutions team, you will work with an existing team of Resource Coordinators to support our traveling team of nurses, and coordinate with our client Philips Healthcare. Your responsibilities will include: - Being prompt to respond to emergency requests for travel planning assistance - Liaising with our client to communicate travel and project logistics and plan alterations - Supporting team with organizing expense receipts, and data entry into Sales Force and Service Max systems - Managing travel itineraries, and finding lodging, flights and car rental options for team members as needed - Coordinating schedules and communicating project details to team members - Managing staff’s time off and availability calendars to staff projects appropriately - Performs additional duties as needed and/or assigned by the supervisor/manager Qualifications - Outstanding interpersonal and written communication skills - Proficient in Microsoft Office Suite (Outlook, Excel, Word, SharePoint, Teams) and cloud-based software - Understanding customer requirements and ability to assist with the coordination/interface with cross-functional teams - High School Diploma or Equivalent (associate degree or bachelor’s Preferred) - 1-3 years’ call center and/or customer service experience Requirements - Ability to sit, stand, and perform computer-based tasks for extended periods - Must meet required background and drug screenings Availability & Schedule - This is a fully remote weekend position - Flexible schedule; candidate may choose either three shifts/week or four shifts/week (benefit eligible) - Requirement to work every Saturday, Sunday, and Monday with an additional shift being optional Benefits - Disability - Health/dental/vision Insurance - Life insurance - 401(k) and additional benefits

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