Title: Claims Adjudicators Location: New Brunswick Job Description: Discover The Opportunity WorkSafeNB is creating an inventory of casual full-time Claims Adjudicators to support future hiring opportunities. These positions require a linguistic profile of Bilingual written and spoken. Reporting to the Manager, Adjudication Services, you will provide superior client service by rendering quality decisions in a timely fashion on claim entitlement and providing timely access to care for workers. This includes medical aid and loss of earnings entitlement. You will support the worker in their recovery and enable the worker to stay at work and/or return to work. To protect the integrity of the system, you will make decisions in compliance with Workers Compensation Act or any other relevant legislations, and WorkSafeNB policies, directives, and standard operating procedures. Salary And Hours Of Work: Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week, 7 per day. Monday to Friday between 8:00-5:00 PM. The pay scale for this position is $40.84 per hour. CUPE 1866 employees start at Step 1 of the pay band for the position appointment. Responsibilities Providing quality and timely decisions on claim entitlement in keeping with established service standards by claim type for all new claims, reconsiderations and recurrences while maintaining compliance with legislation, policies and procedures. Communicating the adjudication decisions clearly and concisely by preparing decision letters, in a timely fashion, for the workers, employers, service providers, etc. anchored into legislation and policies. Gathering and requesting any information and evidence required to complete and weigh it, using administrative justice principles, to ensure quality and timely adjudication decisions are made in accordance with legislation, policies, and standard operating procedures. Evaluating and determining if new incoming information is material and substantial and a claim decision should be reconsidered or if a new decision is required. Utilizing disability duration guidelines to educate and create expectations regarding stay at work and return to work options with workers, employers, and service providers. Initialize stay at work or return to work processes. Initiating, supporting, authorizing, and setting up the medical rehabilitation plan (including return to work plans) in accordance with legislation, policies, and standard operating procedures. Evaluating and taking appropriate action on incoming information. Identifying issues impacting the claim, recovery, and stay/return to work and coordinate appropriate referrals when indicated. Qualifications Candidates are required to demonstrate on their application all of the qualifications, knowledge, skills and/or abilities in the following areas, in order to be given further consideration: A completed University Degree in business, law, education, health care, social sciences, kinesiology, or a related field. Must have a minimum two years of experience in a decision-making capacity interpreting and applying policies, procedures, and/or legislation within a client service environment, or related experience such as, but not limited to: 1. Making adjudicative decisions or entitlement decisions or insurance claims decisions based on a defined set of criteria (i.e., policies, procedures, legislation, etc.). 2. Applying law and/or policy to make determinations based on a defined set of criteria (i.e., policies, procedures, legislation, etc.). 3. Caseload management. 4. Managing and assessing workplace-based programs. 5. Writing high-level decision documents for presentations at quasi-judicial hearings. 6. Working in a health care field with experience in having gained knowledge of medical terminology/issues and an ability to interpret medical reports. Ability to provide superior client service in, sometimes, confrontational, and sensitive situations. Ability to communicate effectively complex and difficult concepts in a clear and concise manner, both verbally and in writing. Ability to plan and organize in a fast-paced and high-demanding environment with multiple competing priorities. Ability to work under pressure to meet tight deadlines while providing excellent client service. Ability to objectively review information and apply independent reasoning for quality and timely decision-making in a fast-paced, high-volume work environment. Ability to obtain, assess and evaluate information to support claims decisions. This requires a high level of attention to details. Ability to interpret and apply provisions, policies, procedures, and legislation. Understanding of the Workers Compensation Act, Firefighters Act and any other relevant legislation and policies. Ability to work and communicate well with others during day-to-day activities and to collaborate with others to achieve team goals. The following equivalent combination of education, training and experience may be considered: A completed two (2) year post-secondary education diploma in business, law, health care or social science-related fields, or a related field with four (4) years of experience in a decision-making capacity interpreting and applying policies, procedures, and/or legislation within a client service environment, or related experience as defined above. Or a completed one (1) year paralegal post-secondary education diploma with five (5) years of experience in a decision-making capacity interpreting and applying policies, procedures, and/or legislation within a client service environment, or related experience as defined above. Competencies: Client-focused Service Teamwork and Collaboration Adaptability Ensuring Accountability Decision Making Analytical Thinking Written Communication Information Gathering and Processing Resilience Legislation and Compliance Written and spoken competency in English and French are required for these positions. Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province of New Brunswick, or country, is not permissible. If you are interested in pursuing this opportunity with WorkSafeNB, please apply online at www.worksafenb.ca by May 31, 2026. We thank all those who apply however only those selected for further consideration will be contacted. For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca. About Us The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us. Look for yourself Photo Gallery A little bit about us WorkSafeNB Organization WorkSafeNB administers no-fault workplace accident and disability insurance for employers and their workers, funded solely through assessments on employers. All employers having three or more workers are obligated to obtain compensation coverage. WorkSafeNB is committed to preventing workplace injuries and illness through education and enforcement of the Occupational Health and Safety Act. WorkSafeNB is administered by a board of directors consisting of the chairperson, a vice-chairperson, the president and CEO (non-voting member), the chairperson of the Appeals Tribunal (non-voting member), five members representing workers, and five members representing employers. Other than the president & CEO and the chairperson of the Appeals Tribunal, members of the board of directors serve part-time. WorkSafeNB's mandate is to: - Promote the creation of a workplace safety culture in which all employees and employers view all occupational diseases and accidents as being preventable. - Promote an understanding, acceptance, and compliance with all legislation for which WorkSafeNB is responsible, including the enforcement of the OHS Act and regulations. - Provide timely compensation benefits, medical aid, rehabilitation, and safe return-to-work services to injured workers. - Provide sustainable insurance and insurance-related services to the employer community. - Represent stakeholders and provide recommendations and advice to government with respect to legislation, and publish such reports, studies, and recommendations WorkSafeNB considers advisable. Assessments are affected by the level of activities in the province's workplaces, as are the resulting claims. There are also substantial assets that ensure WorkSafeNB will be able to provide the ongoing benefits promised to injured workers through a wage loss recovery insurance system. These funds are invested in the financial markets and investment returns are subject to the ups and downs of the marketplace. Regional Services WorkSafeNB's head office is located in Saint John. More Info For more information, please visit www.worksafenb.ca Toll Free: 1-800-999-9775

Role Description The Claims Specialist manages within company best practices low to mid Auto and/or General Liability claims, including bodily injury and property damage within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a temporary remote position. Essential Functions & Responsibilities: - Receives auto and general liability claims, confirms policy coverage and acknowledgment of the claim - Determines validity and compensability of the claim - Establishes reserves and authorizes payments within reserving authority limits - Manages non-complex auto and general liability claims under close supervision - Communicates claim status with the customer, claimant and client - Adheres to client and carrier guidelines and participates in claims review as needed - Assists other claims professionals with more complex or problematic claims as necessary - Additional projects and duties as assigned Qualifications - Excellent written and verbal communication skills - Ability to learn rapidly to develop knowledge and understanding of claims practice - Ability to identify, analyze and solve problems - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets - Strong interpersonal, time management and organizational skills - Ability to meet or exceed performance competencies - Ability to work both independently and within a team environment Requirements - Bachelor's degree or a combination of education and related experience - Minimum of 1 year of industry experience and claims management preferred Benefits A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Pay Range CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: - Federal, state, and local minimum wage requirements - The geographic location differential - Job-related skills, experience, qualifications - Internal employee equity - Market conditions Pay Range: $52,999 – $85,473 Company Description CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: Auto Liability, Property Damage Claims, 1st and 3rd party claims - Jurisdictional Experience: Nationwide - Active Adjusters' licenses: TX, FL, GA Requirements - High School Diploma - Minimum of 3 years related claims experience - Appropriate licensing and/or certification in all states in which claims are being handled - Knowledge of accepted industry standards and practices - Computer experience with related claims and business software Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

• To analyze mid to high level Workers Compensation Lost-Time claims on behalf of our valued clients to determine benefits due. • Ensuring ongoing adjudication of claims within service expectations. • Investigating and gathering information to determine the exposure on the claim. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and the client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.