Heretto is the AI-enabled CCMS platform to deploy docs and dev portals that delight your customers.
Customer Issues Developer
Location
New York
Posted
112 days ago
Salary
0
Seniority
Senior
Job Description
Customer Issues Developer
Heretto
• Investigating technical issues not resolved by front-line support • Interacting with customers to understand their technical issues • Managing and resolving escalated issues • Collaborating with customer success teams • Developing code to fix issues • Working with product and QA teams
Job Requirements
- Must love hunting issues and helping customers
- Strong engineering skills
- Experience working with large applications
- Experience with major cloud services
- Strong English written and verbal communication skills
- Ability to work in a flexible team environment
Benefits
- Full benefits
- Flexible working hours
- Great team and atmosphere
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