Role Description As an Operations Support Executive, you’ll provide essential back-office support that keeps our customer-facing teams running smoothly. You’ll own administrative tasks and help us spot ways to simplify processes. Your work ensures our merchants enjoy a friction-free experience. This role will be focused on our US market and you will work hours to match US day time (6.30pm to 3.30am IST). This role is also a fully remote role. - Manage a variety of operational and administrative tasks to support the Customer Operations team. - Process payment adjustments and other changes with a high level of accuracy. - Liaise with internal teams (Sales, Treasury) to close gaps and keep workflows running smoothly. - Spot opportunities to automate or streamline tasks and share ideas for operational improvements. - Uphold Liberis values—open, interested, proactive and bright—in every interaction. Qualifications - Previous experience in an operations, administrative, or back-office role—ideally in financial services or fintech (though not essential). - Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment. - Strong attention to detail and a proactive approach to problem-solving. - Comfortable working with data and numerical information in Excel to support investigations and reporting. - Skilled in using modern business tools (Salesforce or similar CRM/ops systems). - Collaborative mindset and a genuine interest in helping colleagues succeed. - Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed.

Role Description As an Operations Support Executive, you’ll provide essential back-office support that keeps our customer-facing teams running smoothly. You’ll own administrative tasks and help us spot ways to simplify processes. Your work ensures our merchants enjoy a friction-free experience. This role will be focused on our US market and you will work hours to match US day time (6.30pm to 3.30am IST). This role is also a fully remote role. - Manage a variety of operational and administrative tasks to support the Customer Operations team. - Process payment adjustments and other changes with a high level of accuracy. - Liaise with internal teams (Sales, Treasury) to close gaps and keep workflows running smoothly. - Spot opportunities to automate or streamline tasks and share ideas for operational improvements. - Uphold Liberis values—open, interested, proactive and bright—in every interaction. Qualifications - Previous experience in an operations, administrative, or back-office role—ideally in financial services or fintech (though not essential). - Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment. - Strong attention to detail and a proactive approach to problem-solving. - Comfortable working with data and numerical information in Excel to support investigations and reporting. - Skilled in using modern business tools (Salesforce or similar CRM/ops systems). - Collaborative mindset and a genuine interest in helping colleagues succeed. - Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed.

• Ensure maximum value is attained from applications and manage application standards. • Provide leadership on key projects aimed at improving process performance. • Deliver superior quality service and product support for bank customers. • Provide quality application support service to internal customers on all digital systems. • Own and manage end-users requests using the established work order management system. • Communicate, coordinate and resolve all issues regarding service quality. • Ensure maximum system uptime on all applications from a support perspective. • Escalate issues internally or to vendor for resolution as required. • Ensure data integrity is maintained. • Keep applications current with vendor releases, patches and other requirements. • Manage and administer activities related to all applications including implementation and management of interfaces.

Role Description SAIC is seeking a Cloud Operations Lead to support the Administrative Office of the U.S. Courts (AOUSC/AO) Cloud Technology Broker Integration Partner (CTBIP) contract. This position will provide services to build cloud foundations for the Judiciary, including cloud advisory/strategy and implementation services. This position is contingent upon contract award anticipated for May/June 2026 with a June/July 2026 start date. This role must be performed in the United States and will be remote. There may be occasional travel to customer site in Washington, DC. - Oversee daily cloud operations to ensure efficient and reliable performance. - Manage performance standards and ensure alignment with organizational goals. - Coordinate between different teams to address operational issues and optimize workflows. - Handle incident escalations, resolving issues promptly to minimize disruptions. - Ensure compliance with Service Level Agreements (SLAs) and address operational challenges effectively. - Manage the Cloud Management Platform (CMP) for AOUSC. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .