• Elicit requirements and write precise user stories (with acceptance criteria and Gherkin scenarios) in Jira/Confluence. • Architect RESTful web APIs within an API-first framework, defining web service contracts using JSON Schema and OpenAPI/Swagger. • Design integrations between Moodle, bespoke PHP/Laravel environments, and third-party systems (SIS, financial gateways). • Model relational data structures and map complex system flows using BPMN and UML methodologies. • Validate APIs using Postman and collaborate with QA and Product Owners to facilitate acceptance testing.

• Own the BA workstream by driving discovery efforts, framing problems, and managing the product backlog across near, mid, and far horizons. • Write, refine, and validate user stories and clear acceptance criteria while championing a culture of Continuous Discovery. • Act as a strategic thought partner to the Product Owner, stepping in as the de facto PO to prioritize use cases and guide solution direction when necessary. • Independently design and facilitate requirements workshops, design conferences, and process walkthroughs. • Manage complex, multi-level stakeholder relationships across client and delivery organizations (including technical, financial, and executive sponsors). • Proactively communicate progress, scope changes, and risks to build client confidence through reliable, outcome-focused engagement. • Produce and maintain comprehensive documentation, including BRDs, FSDs, user stories, and BPMN-aligned As-Is/To-Be process models. • Collaborate with engineering teams to define data requirements, source systems, and transformation logic. • Curate the squad’s knowledge base, playbooks, and reusable artifacts to ensure consistent delivery standards. • Lead User Acceptance Testing (UAT) and conduct ad-hoc functional testing to ensure features meet requirements and reduce late-cycle rework. • Actively participate in and facilitate core Agile scrum ceremonies (stand-ups, planning, refinement, reviews, retrospectives) while continuously improving the squad's operating cadence. • Manage defect resolution, consolidate stakeholder feedback, and secure final client sign-off. • Collaborate with the Product Owner to track KPIs, measure delivery against business outcomes, and frame sprint reviews around tangible value delivered. • Operate with high autonomy to navigate scope challenges, proposing constructive solutions rather than simply escalating problems. • Mentor junior BAs and actively contribute to the broader BA practice by improving standards, templates, and ways of working.

• Act as the vital bridge between our business stakeholders and technology teams. • Document processes and apply strong product sense to review products. • Collaborate deep with cross-functional teams to implement data-driven solutions. • Spot system enhancement opportunities and drive operational efficiency. • Collaborate with technical designers and build teams to ensure requirement feasibility. • Utilize Confluence to document, track, and manage requirements throughout the project lifecycle.

Role Description You will turn PriceLabs' market and pricing data into clear, decision-ready stories used in PR, thought leadership, and executive-level communication. - Insight discovery (≈40%) - Translate open-ended questions into analytical approaches - Pull and explore internal datasets and BI tools - Select the right metrics, comparisons, and cuts - Identify trends and patterns worth sharing externally - Use LLMs to accelerate data exploration, hypothesis generation, and first-pass synthesis - Storytelling & narrative framing (≈30%) - Distil analyses into clear story angles and headlines - Structure narratives that answer: why this matters, who should care, and what it implies - Ensure every story has a point of view - Use LLMs as a thinking and drafting partner — while keeping the point of view, judgment, and editorial bar your own - Visualization & presentation quality (≈20%) - Create clean, external-ready charts and visuals - Choose the right visualization for the message - Maintain a clear bar between internal analysis and PR-ready assets - Use AI tooling where it helps (chart drafts, formatting, copy polish) without compromising the visual standard - Enablement & collaboration (≈10%) - Partner closely with PR, content, and marketing - Build reusable datasets, templates, and standards - Reduce rework and approval loops - Build lightweight automations and reusable AI workflows so the team scales without adding headcount What success looks like: - PR stories move faster and require less rewriting - Data-driven stories are published more frequently - Market data presentations feel consistently sharp - Leadership moves from fixing to approving - PriceLabs becomes a go-to source for market insight Qualifications - 3–7 years in strategy consulting, analytics consulting, or internal consulting - Strong analytical skills (SQL, BI tools, spreadsheets) - Proven experience creating executive-ready slides - Comfort taking a point of view - Clear, structured communicator - Fluent (or eager to become fluent) with LLMs as part of daily workflow — exploration, drafting, synthesis, iteration. You don't need to be an AI engineer, but you should already be reaching for these tools instinctively. Requirements - SaaS, marketplace, travel, or hospitality exposure - Experience supporting PR or external communications - Experience working with messy, real-world data - Experience building lightweight automations (Python scripts, no-code tools, prompt chains) to remove repetitive work Benefits - Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here ) - Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. - We are a remote-first organisation and accept work from home as the norm. Company Description PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. - In 2025, we scaled to: - 600K+ listings - 160+ integrations - 300+ globally remote team - 70K+ customers worldwide - 40% diversity - Industry awards won: - SaasBoomi 2021 - The Shortyz 2020 - The Shortyz 2023 - STRive Awards 2025 - STRive Awards 2026 We continue to grow exponentially, backed by a strong team to take us to the next level.