Role Description As a Solution Engineer at Datarails, you'll sit on the Customer Expansion team and work directly with our existing customer base to implement add-on modules and drive adoption of new products. You’ll serve as the technical expert on our full suite of offerings and partner closely with teams across product, marketing, and operations to shape go-to-market strategies and improve customer outcomes. This role is ideal for someone who is analytical, customer-focused, and comfortable wearing both a technical and strategic hat. This position is 100% remote position open to candidates in the Eastern time zone in the United States. No sponsorship or relocation assistance is available. What You'll Do - Partner with existing customers to design and implement additional products - Act as the technical expert on our product suite, helping customers unlock new value from their Datarails investment - Advise customers on best practices for financial processes and reporting within the Datarails ecosystem - Collaborate cross-functionally with Product, Marketing, and Operations to support strategic initiatives and influence roadmap development - Maintain strong relationships with key customer stakeholders, including Controllers, Directors of Finance, and CFOs - Develop and iterate on internal playbooks, resources, and processes for add-on product engagements Qualifications - 1–3 years of experience in software implementation, consulting, or similar customer-facing roles, finance or accounting background preferred - Advanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models) - Strong communication and relationship-building skills - Bachelor’s degree or equivalent experience Requirements - This role involves creating and managing business relationships with CFOs, VPs, Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guide customers to a positive outcome Benefits - A collaborative, team-oriented environment, the ability to own your schedule (work your local time zone), and the opportunity to grow at Datarails over many years - Base compensation - The target base salary range will be between $90-110k USD per year, based on multiple factors including prior experience, skills, and location - Meaningful equity - 401(k) plan with up to 4% match and HSA & FSA Options - 100% paid medical, dental, and vision coverage for employees and 100% paid medical and 80% paid dental and vision coverage for dependents - $540/year toward glasses, sunglasses, or contact lenses from XP Health for employees enrolled in any Guardian Vision plan - Calm app membership - Paternity leave - Flexible, unlimited sick time and PTO (we recommend 18-25 vacation days annually) - 12 paid company holidays - Life insurance - CPA/CFA license renewal reimbursement

• Lead the planning and execution of the migration from self-managed SQL Server on EC2 to AWS RDS (SQL Server) • Drive database cost optimization: right-sizing instances, evaluating Reserved Instances, storage tiering, and eliminating unnecessary licensing costs • Upskill and mentor the existing Hospice SQL DBA team on AWS database operations, RDS management, and cloud best practices • Establish cloud-native database monitoring, alerting, and performance baselines using Datadog and CloudWatch • Design and implement automated backup, restore, and disaster recovery processes using AWS Backup • Perform query optimization, index management, and capacity planning • Collaborate with the DevOps team on infrastructure automation (Terraform for RDS) • Ensure HITRUST E1 compliance for all database systems (encryption, access controls, audit logging) • Support the Hospice application team with database-related development needs • Evaluate future database modernization opportunities (PostgreSQL, Aurora) for the 2027 roadmap

Role Description What's this role about? Here's how you'll contribute: You'll do this by: Qualifications - Core Skills: - Desired Skills: Requirements - How we’d like you to lead: Benefits - Advantage Zensar Company Description We are a technology consulting and services company with 11,800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: - Putting people first - Client-centricity - Collaboration Grow. Own. Achieve. Learn. with Zensar: www.youtube.com/watch?v=i2NZsiQqVnU

• Plan, implement and maintain a stable technical infrastructure • Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure • Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation • Evaluate, authorize, prioritize, plan, implement, document and review complex changes in controlled manner or escalate to higher authorities • Create and maintain technical documentation to support IT service