• Daily electronic submission of claims, paper claims, and resolution of failed claims • Accurately and efficiently work a high volume of claim transactions across all lines of service

Role Description We are growing and are seeking motivated individuals who succeed with assisting their clientele and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is for candidates who are attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training and participate in team communications Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is also strongly recommended) - Must be at least 18 years old Benefits - Fully remote setting - Flexible schedule - Ongoing training and professional development - Collaborative team environment Company Description

Role Description Provides corporate housing assistance to relocating employees and external prospects, using a network of housing providers and inventory units, manages the customer experience, with maintenance requests, extensions, and explanation of the corporate housing process and expectations. Establish direct communication with the relocation counselor for exceptions to the relocation policy in addition to keeping the counselor informed on the stages of the transferee’s progress on securing housing. - Provide ongoing customer service on existing reservations, including resolving maintenance issues and obtaining proper approvals from the client for direct bill or billing info from the transferee. Responsible for scheduling the move-out consultation and supporting with pre-departure questions. - Establish contact with the transferee and determine or re-confirm transferee’s temporary housing needs. Provide policy counseling if required by the client. Set expectations with transferee on the corporate housing process. - Conveys needs/desires to Account Manager in order to ensure that the housing options meet the EE’s housing criteria. Maintains close communication during the housing selection process to ensure that questions/concerns are responded to in a timely manner and options are not lost due to slow communications. Effectively manage escalations and minimize financial risk to the company, while ensuring client satisfaction. - Work with the expense management/billing to ensure billing accuracy and thorough file audits post-arrival and post-departure. Support with monthly utility audit function. - Other duties as assigned: Cross-training the Corporate Housing Coordinators, oversee Client projects as needed, act as primary client contact. Manage the collection of client-paid rent/fees. Running various reports upon request. Supporting with special audits at Account Manager’s discretion. Keep the account manager abreast of all issues/problems. Assist with adhoc projects as needed. Qualifications - High school diploma or equivalent. - Strong customer service experience preferred. - Ability to multi-task. - Strong written and oral skills. - Ability to follow-up and follow-through. - Confidence and decisiveness. - Property management skills is a plus. - Finance experience is a plus. - After hours availability may be required on occasion. Requirements - Position Title: Corporate Housing Specialist. - Salary Range: $48,000-$53,000 USD. Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or part-time employees.

Role Description We are seeking driven and dependable individuals who enjoy assisting their clientele and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is ideal for candidates who are reliable, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Key Responsibilities - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training and participate in team communications Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is also strongly recommended) - Must be a minimum of 18 years of age Benefits - Fully remote - Flexible scheduling - Ongoing training and professional development - Collaborative team environment Company Description