• Propose solutions for different challenges in the QA process • Perform manual testing of web applications and APIs • Conduct testing of payment systems/payment flows • Write and maintain tests, focusing on product functionality • Collaborate with a small team and stakeholders to define testing strategies for features

• Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • Creates a quality checklist to determine potential defects. • Reviews transactions and selects samples for auditing. • Performs risk assessments related to performance monitoring and financial operations. • Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing. • Validates audit findings with operations personnel to concur with root cause analysis (RCA). • Performs other duties as assigned. • Complies with all policies and standards.

• Responsible for the timely and accurate response to audit and compliance requests for the enterprise while also ensuring that the IT department itself is in compliance with all internal and external policies and procedures. • Assist with providing evidence in response to audit engagements, assessments/state exams, or due diligence requests. • Evaluate evidentiary documentation for accuracy and completeness and reconcile evidence and other assessment and due diligence documentation to ensure compliance with audit controls, regulatory and/or client requirements. • Create and maintain a repository of support documentation for audit/assessment submissions to ensure consistency across all requests. • Actively engage appropriate resources and function as project coordinator to ensure a timely and accurate response to requests. • Support the annual government certification activities, including the NIST and SSAE engagements, which requires timely procurement and delivery of documents, report requests and meeting coordination. • Ensure the continuity and accuracy of audit, regulatory and due diligence responses. • Review the IT Department policies and procedures to ensure that they are up to date and accurate at all times and make recommendations when updates are needed. • Maintain detailed communication on all requests, providing progress updates and completion status to manager and other relevant stakeholders. • Establish a strong rapport and coordinate with applicable business unit(s) and departmental contacts to procure appropriate evidence as needed. • Continually monitor the IT policies and procedures as well as the IT components of business processes and proactively seek out opportunities to identify potential process improvements and/or make recommendations for changes to ensure compliance.

• Validate changes to lead bidding models and revenue logic • Test and verify customer-facing site features across environments • Confirm data accuracy across transactional systems and ELT/ETL pipelines • Execute comprehensive regression and edge-case testing • Validate releases in both blue and green environments prior to cutover • Review logs, metrics, and performance signals post-deployment • Define and improve QA standards and release criteria • Provide formal deployment sign-off documentation