• Producing a high volume of SMS/MMS/RCS communications for various clients; • Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars; • Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care; • Facilitating the onboarding process for new clients as it relates to product buys or strategic services; • Working with writers, designers, and technical experts to generate top-notch, engaging content; • Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys; • Working with client teams, including technology and creative, to assist in managing resources and project timelines; • Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing.

• Must be able to arrive at work prepared each day to effectively lead your team in the safe and timely completion of quality work. • Set an example to your crew by following company policies and procedures, especially as it relates to safety requirements. • Manage the on-site day-to-day tasks and the entire scope of work for each job assignment with little to no supervision. • Ability to effectively communicate with your crew, supervisor, and the customer - schedules, changes in the scope of work, redlines, status, personnel issues, etc. • Must be punctual, prepared, and ready for what the day may bring - and make sure your crew is too. • Knowledge and recognition of the hazards associated with tower construction and how to manage a crew to perform the work safely in compliance with all applicable laws and regulations - regardless of the structure/setting. • Must be capable of utilizing Anritsu, Andrew, PIM, JDSU, Azimuth, antenna, and other equipment as necessary. • Must be able to give direction, delegate tasks, adapt quickly, work in a team environment, and reinforce company culture at all times. • Ability to complete various administrative tasks and paperwork including daily reporting, JSAs, customer/job-status documentation, crew time-sheets, close-out documentation/deliverables, identify materials and other resources needed to complete projects, red-lines, incident reports, and performance reviews, etc. • Ability & willingness to climb towers, when necessary, at heights up to 500 feet, and work freely. • Willingness to work overtime and travel from home (including out-of-state) for up to 4 weeks at a time and weekends.

• Deliver CertiK's KYC badge product • Conduct background interviews and investigations into project teams • Assess risks and identify discrepancies • Perform thorough investigations using open-source information • Provide excellent customer service • Document findings clearly to support KYC badge decisions • Evaluate project teams for quality and risk factors • Create content related to KYC and investigations in Web3

• Your day will begin by reviewing and following up on inbound requests received from existing outreach campaigns • Throughout the day you will utilize deep prospecting techniques to outreach patients in a personalized and engaging way • You will utilize an auto-dialer tool that makes 150 to 200 outbound calls to patients every day • You will talk to about 80 to 100 patients and book an average of 19 appointments each day • You will use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule their appointments • As you connect with patients, you will help educate them on the importance of receiving their ordered services as well as the benefits receiving them in-home with Sprinter Health • To support you in your role, you will build a strong understanding of the care model of each of our partners to support any outstanding questions patients may have • You will collaborate with other representatives and healthcare professionals to ensure a seamless patient experience • As different customer situations arise, you will escalate questions and concerns to other teams for additional support • Other duties and/or projects as assigned