Role Description Spring11 is seeking highly motivated, investigative research assistant to join our growing Borrower Credit Team. This role is responsible for aiding a lead researcher in creating detailed investigative reports to be used in commercial real estate loan transactions to ensure that financial, regulatory, and reputational risks are mitigated. - Using a variety of open public records sources and proprietary data. - Assisting in completing full investigative due diligence reports. - Working on multiple transactions with hard deadlines while creating their own schedule. Qualifications - Highly motivated and investigative mindset. Requirements - Ability to work on multiple transactions with hard deadlines. - Capability to create a flexible schedule. Benefits - Project-based role with each project estimated at approximately 20 hours. Company Description Spring11, an affiliate of Newmark, provides a full suite of commercial real estate services to a wide range of clients including some of the world’s largest banks, debt and equity funds, REITs, life insurance companies, brokerages, and investors throughout the United States and Europe. - Team consists of over 600 people based in New York, Atlanta, Houston, Kansas City, Boca Raton, and Chennai, India.

• Build and refine keyword-based search queries to scrape large volumes of social media posts, captions, comments, and transcripts relevant to specific issue areas • Work closely with our data team to provide clear instructions on the type of analysis that works best for a given client or problem: sentiment scoring, topic modeling, analyzing engagement metrics, etc. • Use AI tools to tag, classify, and code content at scale, categorizing posts by theme, tone, stance, or other relevant dimensions that would be impractical to label manually • Translate findings into visualizations and written deliverables that make data-driven insights accessible to non-technical audiences • Blend quantitative outputs with qualitative interpretation to develop findings that are both rigorous and narratively compelling • Synthesize qualitative findings into clear, compelling deliverables such as memos, briefs, and presentations that translate online discourse into actionable insights for non-technical audiences

• Conduct open-ended qualitative research across social media platforms, forums, and online communities to identify emerging narratives, trends, and audience attitudes relevant to specific issue areas • Track discourse across platforms like TikTok, Instagram, Facebook, X, and niche online spaces, developing a real-time read on how conversations are forming and shifting • Identify and analyze influential voices, content formats, and messaging patterns driving engagement on key topics • Synthesize qualitative findings into clear, compelling deliverables such as memos, briefs, and presentations that translate online discourse into actionable insights for non-technical audiences • Blend qualitative observations with quantitative signals to develop a well-rounded picture of how issues are resonating online

• Support the day-to-day management of a media measurement panel, including executing regular operational processes • Analyse data trends to identify issues and opportunities for improvement • Investigate client queries and provide clear, timely responses • Collaborate with internal teams to develop and improve workflows • Support ongoing innovation by testing new panel features and processes