Role Description We are seeking motivated individuals who enjoy helping others, organizing important details, and creating memorable experiences. This flexible opportunity is ideal for someone who thrives in a people-focused environment, values independence, and enjoys providing exceptional support while working remotely. If you are self-motivated, adaptable, and passionate about delivering excellent customer service, this could be a great fit for you. - Assist clients with coordinating personalized experiences based on their interests, preferences, and goals. - Responsibilities include: - Researching options - Presenting recommendations - Managing reservations - Handling scheduling logistics - Maintaining consistent communication throughout the planning process - Provide ongoing support to ensure clients have a smooth and positive experience from start to finish. Qualifications - Strong organizational skills - Attention to detail - Ability to manage multiple tasks efficiently - Comfort with technology, communication tools, and online research Requirements - No prior experience is required - Proactive and dependable - Eager to learn - Passionate about helping others succeed Benefits - Access to training and industry resources - Ongoing mentorship to help you grow professionally - Flexibility to work remotely - Ability to create a schedule that fits your lifestyle - Development of valuable skills in customer relations, planning, organization, and communication

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? Toast is looking for a Staff Software Engineer to help build new Embedded Finance capabilities. Toast is built from the ground up for restaurants with over one hundred thousand restaurants using Toast. As a result, we are well-positioned to provide financial services such as lending (loans, credit cards, etc.), equipment financing, and bank accounts tailored specifically to restaurants. We need your help to grow our platform and add the next generation of these products. About this roll* (Responsibilities) - Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications. - Provide design feedback and participate in code reviews to ensure implementation meet requirements - Gain an understanding and contribute to team discussions on product features, design, marketing, and strategy - Participate in architectural discussions and influence the technical roadmap - Advocate for best coding practices to raise the bar for you, your team, and the company - Mentor and provide technical guidance to other team members - Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building software — contributing to a culture of innovation and productivity across the team Do you have the right ingredients*? (Requirements) - 8+ years of back-end experience in Java, Kotlin, or other object-oriented languages - Proficient with modern web standards and technologies (e.g. REST, GraphQL) - Experience with distributed systems, enterprise messaging systems, and/or microservices - Experience delivering high-quality, reliable services to production - Excellent cross-team communication skills on complex technical topics - Passionate about making users happy and seeing people use your product in the wild AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $193,000—$309,000 USD Zone B $168,000—$269,000 USD Zone C $151,000—$242,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Construir integraciones REST/webhooks entre herramientas de monitoreo y ServiceNow. • Normalizar payloads JSON provenientes de Dynatrace, Grafana y Zabbix. • Configurar reglas de eventos, alertas e incidentes en ServiceNow. • Implementar flujos automatizados mediante Flow Designer y playbooks. • Configurar SLAs, reglas de asignación y escalamiento automático. • Desarrollar pruebas unitarias e integraciones. • Analizar fallas y optimizar rendimiento de procesos. • Construir dashboards operativos y vistas de monitoreo. • Diseñar y mantener documentación técnica y runbooks. • Administrar esquemas On-Call y configuraciones de Email Inbound Actions. • Participar en iniciativas de AIOps, Predictive Intelligence y Now Assist.

• Serve as a strategic finance partner to the PPD finance, commercial, and operations teams through in-depth analysis and insight of cost and pricing trends, pricing strategy, and commercial term development for PPD businesses. • Optimize commercial decisions and commercial term constructs. • Work across functional teams to develop efficient processes and frameworks that guide leadership to make informed decisions and implement strategic pricing initiatives. • Develop commercial constructs and complete pricing analysis for strategic opportunities and partnerships. • Act as a trusted partner for Business Development and providing proactive deal support. • Coordinate across business units to develop joint deal constructs. • Partner with finance, commercial, and operations teams to evaluate and adjust rates across service areas, including methodology and competitive benchmarking. • Develop, analyze, and recommend MSA terms and partnership pricing, including joint bids and comprehensive offerings. • Collaborate with finance, commercial, and operations to manage pricing strategy, profit margin targets, and discount approval processes by service area and segment. • Coordinate with sales operations and finance to track and analyze commercial and financial metrics associated with proposals and authorizations. • Work with FP&A to track actual project margin versus bid margin on an ongoing basis for projects and to help inform pricing strategies. • Support commercial finance leader for process improvement initiatives to streamline and improve proposal or mod process.