• plans and executes a comprehensive grassroots advocacy program across the assigned geography • attracts volunteers and develops, maintains, and implements a volunteer leadership program • develops and implements grassroots strategies and campaign plans for legislative priorities • facilitates the achievement of volunteer fundraising goals • communicates strategic messages tailored to specific political environments • organizes volunteers to complete federal activities in collaboration with national teams • manages Cancer Action lobby days or similar events

Role Description AO Globe Life is seeking service-minded professionals to support the veteran community through virtual benefit consultations. In this role, you will meet with veterans and their families to help them understand and access supplemental benefit programs designed to support their financial protection and long-term security. All consultations are scheduled in advance with individuals who have requested information. There is no cold calling or outbound prospecting required. This opportunity is ideal for individuals who value purpose-driven work and want to build a flexible, remote career with strong long-term growth potential. Veterans, military spouses, and professionals passionate about serving those who have served are encouraged to apply. - Conduct virtual consultations with veterans and their families - Assess client needs and present personalized supplemental benefit options - Clearly explain coverage details and enrollment procedures - Maintain accurate client records and ensure compliance with regulatory guidelines - Provide ongoing support through follow-ups, policy updates, and client assistance - Participate in team meetings, training sessions, and leadership development programs Qualifications - Experience in benefits advising, customer service, or consultative sales - Strong communication skills and ability to build rapport virtually - Excellent organization and attention to detail - Ability to work independently in a remote environment - Familiarity with or passion for supporting the veteran community - Comfortable using Zoom, CRM platforms, and digital documentation tools Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a functioning webcam Benefits - 100% remote work environment available to U.S.-based professionals - Flexible scheduling options - Pre-qualified client appointments provided—no cold outreach required - Commission-based compensation with weekly pay - Vested renewals providing long-term income growth - Licensing support and professional training for qualified candidates - Monthly and quarterly performance bonuses - Equity opportunity for qualifying team members - Leadership development pathways and promotion opportunities - Supportive, mission-driven team culture Company Description AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental life and health benefits to working-class families across the United States. With more than 70 years of experience and a rapidly growing remote workforce, the company is committed to service, integrity, and long-term career development.

• Drive end-to-end Network prioritization for portfolio planning • Own and follow up on vital Network deliveries • Manage incoming local demands and lead responsibilities • Shape strategies, financial plans, and a data-driven, simplified way of working • Define AI implementation for Networks unit processes

Customer Success Manager locations Remote, United States time type Full time job requisition id R66980 Job Summary: About the Role We are looking for a driven, relationship-focused Customer Success Manager to join our growing team. This is a foundational role, and you will have a direct impact on how we scale our customer success function. You will own a portfolio of strategic accounts in the Courts vertical, serving as the primary relationship owner for some of our highest-value customers. You will work closely with Product, Sales, Support, and Implementation teams to ensure customers are realizing value, expanding their use of our platform, and staying with us for the long term. This is a high-visibility role with real autonomy. If you are energized by scaling a department, working in a complex domain, and being the person customers trust most — this is the opportunity for you. Job Description: What You'll Do Own strategic customer relationships You will serve as the named CSM for a portfolio of key (Case Management Software) accounts, building deep relationships with administrators, end users, and executive stakeholders. You will run regular touchpoints, quarterly business reviews, and success planning sessions to keep customers aligned, engaged, and growing. Drive expansion and growth of our solutions You will proactively identify opportunities for customers to expand their use of our products — whether through additional features, modules, or seats — and work closely with Sales to move those opportunities forward. Manage customer health in a CRM You will maintain accurate, up-to-date account data, act on automated health alerts and trigger plays, and use the platform to stay ahead of risk and opportunity across your book of business and beyond. Serve as the voice of the customer internally You will bring customer feedback, feature requests, and sentiment into product and leadership conversations. You will help shape how we build, prioritize, and communicate with customers. What We're Looking For - At least 5 years of experience in Customer Success, Account Management, or a related customer-facing role - Experience managing complex, multi-stakeholder accounts in a B2B SaaS or technology environment - Proven ability to learn new complex software - Track record of driving retention and expansion revenue - Strong facilitation and communication skills — comfortable leading cross-functional calls and executive conversations - Familiarity with customer success platforms (ChurnZero experience a strong plus) - Highly organized, proactive, and comfortable operating with ambiguity - Ability to travel up to 30% for on-site customer visits and QBRs Preferred - Experience in the criminal justice, courts, corrections, or public sector technology space or similar “case management” type software systems (healthcare, clinical) - Assisting in enhancing a Customer Success team rollout - Familiarity with implementation or professional services environments Why Join Us - Your work will directly shape how this function scales - You will work with a mission-driven team serving the courts and criminal justice system - Competitive compensation, benefits, and the opportunity to grow as the team scales - Collaborative culture with strong cross-functional support from Product, Sales, and Leadership Worker Type: Regular Number of Openings Available: 1