Role Description Syndax is searching for a Medical Science Liaison (MSL) in our West region responsible for identifying, developing, and managing relationships with current and future hematology/oncology Key Opinion Leaders (KOLs) and other health care providers in academic and community practices. The MSL will be a key member of the Field Medical Affairs team at Syndax. This position will be the primary communicator of Syndax science and will be responsible for executing the national medical affairs plan within their assigned territory. Key Responsibilities: - KOL & Relationship Building: - Develop and foster strong scientific relationships with Key Opinion Leaders (KOLs), disease experts, and other health care providers (HCPs). - Engage in peer-to-peer scientific exchange of complex clinical and scientific data and information. - Act as a primary point of contact to address scientific inquiries and deliver presentations on disease state, mechanisms of action, and clinical data, serving as the scientific expert in support of Syndax therapeutic areas of interest. - Identify and evaluate Key Opinion Leaders (KOLs) and profile key institutions aligned with the medical strategy and clinical development. - Create and maintain a strategic territory plan in developing and maintaining KOL relationships for Syndax. - Insight Generation and Dissemination: - Gather, analyze, and communicate actionable insights from the field to inform company strategy, including competitive intelligence, clinical challenges, and patient management trends. - Participate in and contribute to cross-functional insight forums, ensuring insights from the field are shared and discussed with Medical Affairs, R&D, and other key internal stakeholders. - Support for Clinical Research and Evidence Generation: - Support evidence generation activities to identify and address data gaps within the medical strategy. - Engage and collaborate with clinical development on clinical trial site identification and support for future and ongoing clinical trials. - Support company-sponsored clinical trials and investigator-sponsored trials (IST) by identifying trial sites, providing scientific input, and facilitating partnerships with investigators. - Serve as a subject matter expert to support clinical trial education and enrollment initiatives. - Congress and Advisory Board Engagement: - Represent the company at key medical congresses and scientific meetings, engaging in scientific exchange, gathering insights, and supporting congress activities. - Partner with Medical Affairs to plan and execute advisory boards and other scientific activities, contributing to agenda setting, scientific content development, and post-meeting follow-up. - Field Excellence and Compliance: - Document all field activities in Veeva CRM in accordance with company policies and regulatory requirements, ensuring compliance with industry standards. - Act as a mentor to junior MSLs and provide training on best practices in scientific exchange, insight generation, and territory planning. - Contribute to territory planning, establishing objectives that support broader organizational goals and metrics for field excellence. Qualifications - Advanced Degree such as MD, PhD, PharmD – required. - 5+ years of MSL, Medical Affairs, or Clinical Development experience within Oncology - required. - Strong preference to medical affairs experience in Oncology. - Existing relationships with institutions, practices, and/or hospitals in territory - required. - Strong broad-based scientific and pharmaceutical knowledge. - Proven experience as a Principal / Lead Oncology MSL, leading large-scale projects with significant impact on company objectives, demonstrating successful execution of strategic initiatives in HCP engagement, clinical research, and field excellence. - Skilled in driving cross-functional collaboration, delivering high-quality scientific insights, and consistently achieving measurable outcomes aligned with corporate goals. - Exceptional organizational and time management skills. - Strong interpersonal skills including excellent collaboration, verbal and written communication. - Computer proficiency in Excel, Word, PowerPoint, and Adobe®. - Ability to travel frequently (50-70%), including overnight travel. - Must possess a valid driver’s license and have reliable access to a personal vehicle for travel as required by the role. Benefits - Total compensation and rewards package that is among the most competitive in the industry. - Base pay determined within a range based on several factors including market data, experience, qualifications, demonstrated skills, relevant education or training, travel requirements, and internal equity. - Overall package includes an equity offering, annual target bonuses, and an outstanding benefits program. - Anticipated annualized salary range for this role is $235,000 - $260,000. Company Description Syndax Pharmaceuticals is a commercial-stage biopharmaceutical company advancing innovative cancer therapies. Highlights of the Company’s pipeline include a menin inhibitor for R/R acute leukemia and a monoclonal antibody that blocks the CSF-1 receptor for chronic graft-versus-host disease. Fueled by our commitment to reimagining cancer care, Syndax is working to unlock the full potential of its pipeline and is conducting several clinical trials across the continuum of treatment.

Role: Customer Success Manager (CSM) Location: Remote - Must reside in the United States Employment Type: Full-time, Permanent About Rhymetec: Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. At Rhymetec, we build, deploy, and manage compliant infosec and data privacy programs directly within our customers’ unique environments, allowing them to focus on their core competencies within their business. Position Overview: The Customer Success Manager (CSM) is responsible for ensuring a positive customer experience with our brand and services. The CSM is quick to resolve any issues and anticipate future needs for clients. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support. The CSM will have a strong focus on customer retention by attending regular meetings and helping clients celebrate milestones. Our ideal candidate is motivated to reach goals and enjoys personal and team success. The ideal candidate has worked in tech sales or customer service in a previous role, is highly organized, accountable to the team, and has an exceptional ability to communicate professionally and a track record of meeting and exceeding KPI’s. Proficiency with Google Workspace, HubSpot, and Monday.com is preferred. Key Responsibilities: - Onboard and support customers through the client lifecycle. - Manage the client lifecycle from day one through renewal. - Ensure that customer needs are being met on a monthly and quarterly basis. - Work alongside the security team to upsell services and products, with the ability to articulate the value of each offering. - Draft contracts and proposals for upselling services to existing clients. - Serve as the point of contact for our customers and drive them to specific business outcomes on their timelines. - Develop trusted relationships with key accounts, stakeholders, and executive sponsors. - Review and track customer feedback to identify trends and work toward improvement(s). - Constant engagement with customers with a minimum of monthly email touch points, quarterly customer satisfaction meeting, and when necessary, travel to customer locations for onsite meetings. Qualifications: - Two years of experience in Customer Success at a SaaS company - Previous experience in sales and/or customer service is preferred Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option plus company match - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) & additional benefits - Summer Friday’s! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Role Description The Utilization Review III position is responsible for the review, investigation, and resolution of member and provider appeals and grievances requiring clinical expertise. This role ensures compliance with regulatory requirements, accreditation standards, and organizational policies while promoting quality outcomes, member satisfaction, and STARs performance. The specialist works collaboratively with medical directors, clinical staff, and operational teams to support timely and accurate determinations and oversee clinician-to-clinician (C2C) challenge activities. - Conduct clinical review of member and provider appeals, including pre-service, concurrent, and post-service cases. - Evaluate medical necessity, appropriateness of care, and benefit coverage using clinical guidelines and evidence-based criteria. - Investigate grievances by reviewing medical records, claims, and related documentation to determine root cause and resolution. - Prepare clear, concise, and compliant determination letters that meet regulatory and accreditation standards (e.g., CMS, NCQA). - Collaborate with Medical Directors for cases requiring physician review and support case presentations as needed. - Oversee and support Clinician-to-Clinician (C2C) challenges, including coordination, documentation, and ensuring timely completion in accordance with regulatory requirements. - Monitor and assess the impact of appeals and grievances on STARs measures, identifying trends, risks, and opportunities for performance improvement. - Partner with quality and operations teams to address trends that may negatively impact STARs ratings and member experience. - Ensure all appeals and C2C activities are processed within required turnaround times. - Identify trends, quality concerns, and potential process improvement opportunities through case analysis. - Maintain accurate and complete documentation in case management systems. - Serve as a clinical resource for non-clinical staff regarding appeals, grievance processes, and clinical escalation pathways. - Participate in audits, regulatory reporting, and quality improvement initiatives as required. Qualifications - Active, unrestricted clinical license (RN or LPN license required). - Minimum of 2–3 years of clinical experience (e.g., hospital, utilization management, case management). - Prior experience in Appeals & Grievances, Utilization Management, or Managed Care strongly preferred. - Experience with C2C processes, regulatory turnaround requirements, and STARs metrics preferred. Requirements - Strong knowledge of medical terminology, clinical guidelines, and healthcare delivery systems. - Understanding of regulatory requirements (CMS, Medicare/Medicaid, commercial guidelines, NCQA standards). - Familiarity with STARs measures and how clinical decisions impact quality performance outcomes. - Excellent critical thinking and clinical decision-making skills. - Strong written and verbal communication skills, including the ability to translate clinical information into member-friendly language. - Exceptional attention to detail and organizational skills. - Ability to manage multiple priorities and meet strict deadlines. - Proficiency in case management systems and Microsoft Office applications. Benefits - Competitive medical, dental, and vision plans. - PTO and Holidays. - Paid volunteer time off. - 401K contributions. - Caregiver services. - Generous total rewards package to support employees. Eligibility to work in the US Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. Equal Opportunity Employer We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Role Description Wirtschaftswissenschaftler*in, Ingenieur*in als Area Service Manager (w/m/d) Powertrain Außendienst Start: ab sofort - Aufbau und Pflege von Beziehungen zu FPT-Händlern/OEMs im Gebiet - Zusammenarbeit mit der Netzentwicklung und Betreuung der Einarbeitung neuer Partner durch die Festlegung geeigneter, maßgeschneiderter Roadmaps - Konsolidierung, Umsetzung und Überwachung der Service-KPIs für Partner sowie bei Bedarf Einleitung von Korrekturmaßnahmen - Unterstützung von Programmen zur Einführung neuer Produkte zur Sicherstellung deren erfolgreicher Markteinführung - Verwaltung der Genehmigungen von Garantieleistungen und Kulanzen im Rahmen des Budgets in Zusammenarbeit mit dem Garantieteam - Überwachung des Produktverhaltens und Unterstützung der internen Abteilungen zum Erreichen eines optimalen Qualitätsniveaus, sowie Unterstützung bei der Behebung der wichtigsten auftretenden Probleme - Bearbeitung von Rückrufaktionen in Zusammenarbeit mit dem Händlernetzwerk - Überwachung und Reporting zum Status der Kundenservice-KPIs sowie Nachverfolgung der Leistungsfähigkeit von Serviceprogrammen - Organisation von Qualitätsbesprechungen und Workshops mit Kunden, Händlern und OEMs Qualifications - Studium zum Wirtschaftsingenieur o.ä. oder vergleichbare Qualifikation - Technischer Hintergrund mit Erfahrung in einem technischen Dienstleistungsbereich oder im Ingenieurwesen - Fundierte Kenntnisse über Antriebsstrangprodukte sowie Kundendienst- und Qualitätsprozesse - Kenntnisse über die Händlernetzwerke sowie deren (Schlüssel-)Kompetenzen - Gute Projektmanagementfähigkeiten - Fließende Deutsch- und Englischkenntnisse - Sicher im Umgang mit MS-Office und unternehmensspezifischen Programmen - Ausgezeichnete Kommunikationsfähigkeiten sowie die Fähigkeit, Beziehungen aufzubauen - Analysefähigkeit - Starke Ergebnisorientierung, Analysefähigkeit, Organisationstalent, Eigeninitiative - Hohe Eigenverantwortung und Reisebereitschaft Benefits - Angenehmes mittelständisches Klima im internationalen Konzern - Tarifliche Vergütung mit Weihnachts- und Urlaubsgeld sowie 30 Tagen Urlaub im Jahr - Geregelte, aber flexible Arbeitszeiten - Ausgezeichnete Zukunftsaussichten durch internes Weiterbildungsprogramm und vielfältige Aufstiegsmöglichkeiten - Geförderte Mobilitätsangebote (Job-Rad, Job-Ticket, etc.) - Verschiedenste Maßnahmen zur Unterstützung der Work-Life-Balance (Sabbatical, Remote Working, Werkserholung uvm.) - Zahlreiche Rabatte & Vergünstigungen über Corporate Benefits u.ä. - Attraktive Betriebliche Altersvorsorgemodelle - …sowie zinsfreie Baudarlehen, Bildungsurlaub und vieles mehr