Entrata logo
Entrata

We are the leading operating system for multifamily communities worldwide.

Background Verification Analyst

AnalystAnalystFull TimeRemoteSeniorTeam 1,001-5,000Since 2003H1B SponsorCompany SiteLinkedIn

Location

Arizona + 10 moreAll locations: Arizona | Florida | Idaho | Illinois | North Carolina | Ohio | Pennsylvania | South Carolina | Texas | Utah | Wyoming

Posted

16 days ago

Salary

$15 - $23 / hour

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Background Verification Analyst

Entrata

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients • Develop expert knowledge of screening software and maintain compliance with Fair Credit Reporting Act (FCRA) regulations • Manage and respond to inquiries from clients and consumers via phone and email • Provide guidance to clients and consumers on the next steps in the screening process • Deliver accurate and timely updates on open tasks to relevant stakeholders • Assist peers and co-workers with workload management and problem resolution • Participate in ongoing training sessions and team meetings

Job Requirements

  • Strong attention to detail and ability to work in a fast-paced environment
  • Quick adaptability to new processes and procedures
  • Excellent verbal and written communication skills
  • Ability to follow established rules and regulations
  • Professional attitude with the ability to collaborate effectively
  • Capability to manage and de-escalate high-stress conversations over the phone
  • Willingness to learn and accept coaching
  • Experience handling sensitive information preferred
  • Previous experience managing difficult conversations and delivering unfavorable decisions preferred
  • Experience in the multi-family housing industry preferred
  • Bachelor’s degree preferred

Benefits

  • Flexible and transparent culture with remote and hybrid work options
  • Generous vacation time
  • Frequent company recharge days for work-life balance
  • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families
  • HSA/FSA options and employer-paid disability benefits provided for eligible employees
  • Access to 401(k) or similar retirement plans with employer matching for eligible employees
  • Wellness initiatives promoting physical and mental well-being
  • Access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs
  • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community
  • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits
  • Bi-annual swag drops for employees

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