Media strategy and analytics for pharma, specializing in rare disease and oncology, helping brands drive real ROI
Manager, Enterprise IT Operations
Location
United States
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Manager, Enterprise IT Operations
Underscore Marketing
• The IT Operations Manager acts as the execution engine for enterprise technology, translating strategy into action. • This role serves as the critical bridge between leadership, internal teams, and external IT partners, ensuring that technology initiatives are delivered reliably and consistently, aligned with business priorities. • Own day-to-day coordination of IT initiatives and roadmap execution. • Ensure all technology work is delivered with clear ownership, defined timelines, and measurable outcomes across internal teams and vendors. • Proactively surface and resolve delivery blockers, eliminating delays and maintaining forward momentum across all initiatives. • Support enterprise capabilities across IT & Security tools, Microsoft environment, and system integrations.
Job Requirements
- 5–7 years of progressive experience in IT operations, systems management, or technology program execution
- Proven track record managing or coordinating external IT vendors, MSPs, or third-party partners
- Experience driving cross-functional technology initiatives across multiple teams and stakeholders
- Hands-on experience working with enterprise systems such as Microsoft 365, collaboration tools, and integration platforms
- Demonstrated ability to track and deliver initiatives on time in fast-paced, multi-system environments.
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred.
- Relevant Microsoft certifications in Microsoft 365, Azure or security domains are a plus, demonstrating familiarity with enterprise platforms, system administration, and governance best practices.
Benefits
- Candidate willing to travel Domestic and International as needed.
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