Credentialing Specialists CompanyDescription: Do you like providing support and guidance to ensure customers have an exceptional experience? Are you familiar with medical terminology? Do you have experience in a medical credentialing environment? Join us. We are Sutherland. We provide our clients’ customers with seamless, personalized and efficient experiences across a variety of industries including banking and financial services; insurance; communications, media and entertainment; healthcare; technology; retail and consumer packaged goods; and travel, transportation, hospitality and logistics. Together, our nearly 40,000 employees deliver measurable results and create exceptionally engineered brand experiences for some of the world’s best-known brands. Qualifications: - Provider Data and/or credentialing experience - Knowledge of medical terminology - Some experience in a medical office - Accurate typing of 40 WPM We will provide equipment, however to work from home, you must have: - Excellent Internet connectivity: - Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better! - In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems) - A quiet and distraction-free, secure place to work. IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. Category: About us: As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION. Job Description: We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and, depending upon program and position, will support customers by phone, email and chat. Position pays $13.50/hr plus potential for incentives up to $1500/month- based on attendance, quality and production KPI's We offer: - Monthly rewards & recognition programs - Medical, dental and vision benefits - Paid training & PTO - Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within - Employee Discounts - EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: General Liability, Retail, Litigation. - Jurisdictional Experience: US - Active Adjusters' licenses: Required - NY, FL, TX, AZ, CA. - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - Investigate, evaluate, and resolve complex general liability, premises liability, slip and fall, litigated claims. - Apply claims experience and analytical skills to make informed decisions and bring claims to resolution. - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process. - Think critically, solve problems, plan, and prioritize activities to optimally serve clients. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - Investigate, evaluate, and resolve complex Auto Liability claims. - Work in partnership with our clients to deliver innovative solutions. - Think critically, solve problems, plan, and prioritize activities to optimally serve clients. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

• Process claims in accordance with plan benefits. • Maintain minimum quality and production levels as determined by the Claims Manager. • Maintain updated filings for claim benefit investigation (medical necessity reviews, etc.) as required in accordance with plan benefits. • Prepare filings for outside vendors (subrogation) as required in accordance with the plan benefits. • Handle correspondence from Plan Correspondent and/or employees in a timely and efficient manner. • Resolve claim issues that do not require outside involvement. • Serve as back-up to Customer Service department, as needed. • Perform other various tasks that are deemed necessary and equitable by the Claims Manager