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Technical Program Manager, Payments & Billing
Location
United States
Posted
1 day ago
Salary
$150K - $170K / year
Seniority
Senior
Job Description
Technical Program Manager, Payments & Billing
Acorns
• Collaborate with Engineering, Finance, and Data Science to define and execute the payments and billing roadmap, • Identify areas of opportunity and drive the delivery of improvements for bank account connectivity, • Develop the strategy for how Acorns will leverage technologies like Recurly, Apple Pay, Google Pay, debit card providers, and ACH, • Expand Acorns ecosystem beyond Apple Pay and Google Pay to include future integrations like Venmo, Zelle, and other emerging rails, • Treat operations as a customer by driving workflow strategies and tools, • Lead high-stakes relationships and technical integrations with processors, bank SaaS providers, payment vendors, and merchants.
Job Requirements
- 5+ years of Technical Program Management experience in Fintech, with a proven track record of running complex projects that balance technical constraints with customer needs.
- Strong foundational knowledge of the mechanics of apple pay, google pay, credit/debit cards, prepaid cards, and the nuances of working with payment processors, point of sale systems, and banking institutions.
- An understanding of APIs, SQL, and the mechanics of payment processing and account linking (e.g., Plaid).
- Deep understanding of account connectivity (e.g., Plaid, manual linking, and automated verification) and how to optimize these for conversion and security.
- A mindset that prioritizes both the Acorns customer and our internal operations team, with the ability to build a seamless payment platform that reflects our brand.
- Expertise in data analysis and the ability to articulate using data the tradeoff between enhancing security postures against adding friction to the customer experience.
- Hunger to deliver game-changing products.
- Exceptional drive and precision in delivery.
- A belief that your work is tied to your life's mission.
- Optimistic about the potential of societal change.
Benefits
- Competitive salary and stock options
- A comprehensive benefits package for you and your family
- Flexible work location, hours, and paid time off
- 401(k) matching
- Monthly Acorns account contribution & GoHenry account for your family
- Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
- Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
- Roots Leadership Program for Emerging Leaders
- Community week onsite gatherings and various virtual events
- Talented and motivated team members who care deeply about one another, our mission, and our customers.
- The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
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