Correspondence Representative Premier Disability Services, a division of Internet Brands. We are seeking qualified Correspondence Representatives to join our high-volume call center team based in Minneapolis, MN. We're looking for people who thrive on helping customers with a passion for service to join our growing call center. Join us and be part of one of the largest Social Security Disability Firms in the Nation! Our values of integrity, passion and teamwork are the foundation of who we are and drive our missions to be the trusted advocates of our clients. Compensation: $14/hr (remote) OR $16/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses. Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas Work Location: - Minnesota (Brooklyn Park): Onsite only - Pay Starts at $16/hr - All other listed states: Remote - Pay starts at $14/hr Terms: Full-Time, hourly, non-exempt Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST Responsibilities: - Provide administrative support for disability case management through completion and submissions of complex documentation, forms, evidence or correspondence necessary to facilitate or complete our representation of a claim. - Professionally handle a mix of inbound/outbound calls and correspondence to government offices, i.e., Social Security Disability, clients, etc. to obtain and process information on a clients claim or complete forms. - Obtain medical and vocational documentation via mail, phone and computer software systems. - Meet a high-volume workload while complying with department standards for daily metric goals and monthly audits. Regarding quality, production and processing times. - Read, annotate, and summarize records/information using appropriate terminology, and resolve conflicts within records, preparing written reports of findings and documenting in systems of record. - Effectively communicating Premier Disability Service program details to clients in a clear and understandable manner. - Navigating multiple computer windows to access several systems. What we're looking for: Education and Experience: - 2-years work experience in high volume claims processing/caseload management or customer experience. - 2 years direct experience working in an office environment or call center. - Strong verbal and written communication skills - High school diploma or GED required; two-year associate degree preferred. - Excellent verbal and written communication skills - Strong computer knowledge and excellent typing skills at least 50WPM. - Ability to multitask in a fast-paced environment. Qualities: - Independently maintain a high-volume workload while complying with agency standards for quality, production, and processing time. - Professional demeanor and telephone etiquette with the ability to de-escalate scenarios through conflict resolution skills. - Commitment to strong attendance. - Ability to manage multiple priorities and meet departmental turnaround times. - Demonstrate independent problem solving and decision-making ability. - Ability to communicate clearly and concisely with clients, managers, and co-workers - both verbally and in written format. - Must have sharp attention to detail and ability to perform with a high degree of accuracy. - Strong analytical skills to review documents and reach sound decisions. - Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call/correspondence quality, timeliness, and productivity. - Work harmoniously with peers within a small team environment to accomplish both personal and team performance goals. - Work overtime, as needed, to meet daily deadlines. - Available for 8-hour shifts between 8am to 6pm CST working hours. - Bilingual in English/Spanish skills a PLUS. What we offer: - Medical, Dental and Vision insurance. - PTO and paid holidays! - Cafeteria onsite and a subsidized lunch program. - Opportunities to grow within the company! In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services.

Role Description The Cardiologist (PRN) is a dynamic and flexible individual who is licensed/board certified with experience in noninvasive cardiology and adult echocardiography. This professional will play a key role in providing accurate and high-quality interpretation of echocardiograms. - Provides excellent cardiovascular care in a remote, outpatient setting - Perform accurate interpretation of lab tests echocardiograms - Participates in quality improvement sessions for echocardiography (quarterly) - Communicates results of echocardiograms if needed with primary care providers in a timely manner Qualifications - Exceptional communication skills to facilitate patient care including ability to foster and cultivate relationships with primary care physicians, center care team members, and staff - Extensive knowledge of cardiovascular disease and evidence-based practices and procedures - Well-versed in echocardiography guidelines, standards and practices as dictated by the American Society of Echocardiography - Personable, tactful, and professional demeanor - Comfortable with electronic medical record charting as well as teleconferencing including telehealth patient encounters - Ability to work remotely full-time in a HIPAA-compliant setting Requirements - MD or DO in Internal Medicine or Family Medicine - Board Certified in Cardiovascular Disease - Board Certified in Adult Echocardiography - Current, unrestricted, active license to practice medicine (state flexible) - Current DEA registration - Proficient PC skills Benefits - Embodies and serves as a role model of ArchWell Health’s Values: - Be compassionate - Strive for excellence - Earn trust - Show respect - Stay resilient - Always do the right thing Company Description At ArchWell Health, we are creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of sixty. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We are passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Role Description This position is located in the Health Information Management (HIM) section at the Battle Creek VA Medical Center. The Medical Records Technician (Coder - Outpatient and Inpatient) is skilled in classifying medical data from patient health records in the hospital setting, and/or physician-based settings, such as physician offices, group practices, multi-specialty clinics, and specialty centers. - Assigns codes to documented patient care encounters (inpatient and outpatient) covering the full range of health care services provided by the VAMC. - Applies advanced knowledge of medical terminology, anatomy & physiology, disease processes, treatment modalities, diagnostic tests, medications, procedures, and the principles and practices of health services to ensure proper code selection. - Selects and assigns codes from the current version of several coding systems including ICD, CPT, and/or HCPCS. - Adheres to accepted coding practices, guidelines, and conventions to ensure ethical, accurate, and complete coding. - Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided by the VAMC. - Performs a comprehensive review of the patient health record to abstract medical, surgical, ancillary, demographic, social, and administrative data. - Assists facility staff with documentation requirements to accurately reflect the patient care provided. - Expertly searches the patient health record to find documentation justifying code assignment. - Orients and instructs new personnel and/or students on unit operations, coding, abstracting, and use of an electronic health record. - Works within a team environment; supports peers in meeting goals and deadlines; flexible and handles multiple tasks. Qualifications - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - Experience: One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of health records. - Education: An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management. - Completion of an AHIMA approved coding program or other intense coding training program of approximately one year or more. - Certification: Persons hired or reassigned to MRT (Coder) positions must have either Apprentice/Associate Level Certification, Mastery Level Certification, or Clinical Documentation Improvement Certification through AHIMA or AAPC. Requirements - Ability to use health information technology and various office software products used in MRT (Coder) positions. - Ability to navigate through and abstract pertinent information from health records. - Knowledge of the ICD CM, PCS Official Conventions and Guidelines for Coding and Reporting, and CPT guidelines. - Ability to apply knowledge of medical terminology, human anatomy/physiology, and disease processes to accurately assign codes. - Ability to manage priorities and coordinate work to complete duties within required timeframes. Benefits - Competitive salary and regular salary increases. - 37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays). - Up to 12 weeks of paid parental leave after 12 months of employment. - Childcare subsidy for eligible employees after 60 days of employment. - Traditional federal pension and federal 401K with up to 5% in contributions by VA. - Federal health/vision/dental/term life/long-term care insurance options. - This position is designated as remote, with the option for remote work assessed continuously.

• Aid the Contract Manager with the Maintenance of the following documents for all contract coders: Monthly audits of each employee and CSP Annual required training Renewal of credentials and qualifications for the job An assessment of knowledge, skills, abilities and behaviors required to perform the job correctly and skillfully Current performance evaluation supporting ability of the employee and contractor support personnel to successfully perform the work required for this contract Evidence of continuing education for the previous two (2) years. • Aid the Contract Manager and Management as needed to electronically submit a Monthly Status Report (MSR) to the COR by the 5th calendar day of each month. The MSR shall outline progress, status, risks and problems/issues encountered to include roles and responsibilities, identify any government dependencies that are overdue which are impacting schedule and/or performance of this contract. The MSR shall include such items as a description of activities of the past month (summary of work accomplished during the month and percent complete by each MTF); schedule of activities planned and estimated date/time of completion; and a summary of the status of work initiatives and documentation updates. The MSR shall include enhanced data for each MTF and provide details for each COR responsible for that contract. Each COR shall be able to see a breakdown of enhanced data by their MTF. The enhanced data shall include coder-specific information (by coder name) and identify and group coders by accuracy and productivity levels. The enhanced data shall allow the government to trend and analyze CSPs coding accuracy and productivity levels at each MTF. Enhanced data includes, as a minimum, the following: Number of records coded by each coder, each month and by type (OP Clinic, APV, ED, and IPSR, other outpatient records). The accuracy rate of each coder by type (gathered through contractor self-auditing). The productivity rate of each CSP by type of record and what records are being coded by each CSP. The MSR shall build on each previous month to create an annual report and shall have the capability to show a rolling 12-month view. The MSRs shall provide the billed dollar amount of each completed record for each month broken down for COR and MTF. The MSR shall include a summary page to give a snapshot of the entire MSR and identify any trends. The MSR may include the Quality Control Inspection Report. • Serve as the Acting Contract Manager when the Contract Manger is not available. • Serve as the primary auditor/contact for the monthly internal audit to be given to the Contract Manager on the 27th of every month to ensure 97% accuracy is maintained. • Work with the Contract Manager in developing regular training sessions on the internal audits, DHA/MHS updates and industry coding updates. • Provide to the Contract Service Providers (CSPs) an audit regarding their capabilities and audit results before the 23rd of the month. • Code as needed, based on the instruction of the Contract Manager and current coding needs. • Work with the coding staff along with the Contract Manager daily to give correct coding guidance as required. • Other duties assigned will be at the discretion of the Contract Manager and IMS Management.