Flox is building the next generation of software development lifecycle tooling. We help teams create secure software by construction — managing all software and its dependencies down to the smallest package, with SBOMs and provenance included. Our products are developer tools at their core: command-line-first, systems-level, powered by Nix, built for engineers who care about how software gets made. Flox is a Series B company, backed by NEA, Illuminate, Addition, and D.E. Shaw. Our marketing team operates with the belief that AI fundamentally changes what a small team can ship — and we're building the function to prove it.
Developer Relations Lead
Location
United States
Posted
1 day ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Developer Relations Lead
Flox
Role Description As our Developer Relations Lead, you’ll be the public, technical, and human face of Flox to software engineers and builders worldwide. You’ll build integrations, demos, proof-of-concepts, and real technical deliverables that showcase what’s possible with Flox and then use those artifacts to drive Flox adoption and activation. You’ll help organizations understand the value of reproducible environments while nurturing a thriving professional community around Flox. You’ll also play a key role in helping Flox’s ecosystem grow. While this is not a sales role, you’ll naturally surface new opportunities through advocacy, education, and technical partnership by translating community engagement into qualified interest and adoption. And because you're embedded inside the marketing team, you'll bring an engineer's mindset to the marketing function itself — building agents, automations, and systems that let a small team ship like a large one. This is a highly autonomous position: you’ll influence direction and lead by doing. Core Responsibilities - Champion the Software Professional Experience - Own the touchpoints for the end-to-end journey of engineers, operators, and platform teams using Flox. - Collaborate with Marketing and Sales to build integrations, demos, tutorials, and technical documentation that show Flox in production-like contexts and make adoption seamless. - Provide field-level technical support during pilots or early evaluations, helping prospective teams succeed quickly. - Community Growth & Ecosystem Activation - Build and sustain an inclusive, knowledgeable community across GitHub, Discord, LinkedIn, Reddit, BlueSky, X, and other professional spaces. - Host workshops, office hours, and community meetups that connect users directly with Flox engineers turning users into advocates. - Forge partnerships with leading developer tools and platforms to integrate Flox into the products engineers already use every day. - Public Advocacy & Outreach - Represent Flox at conferences, panels, podcasts, and meetups by sharing stories and use cases that connect technology to human impact. - Publish content (tutorials, case studies, blog posts, livestreams) that educates and attracts new interest in Flox. - Marketing Systems & Automation - Build agents and automations that handle ongoing marketing work — monitoring competitor activity, tracking brand sentiment, generating targeted content, or repurposing long-form content into channel-native formats. Qualifications - 6+ years in Developer Relations, software engineering, or solutions engineering roles. - Strong technical ability. Comfortable building and shipping working demos, integrations, and automation projects (Go, Python, Rust, or shell). - Experience collaborating cross-functionally with Engineering, Product, and Sales to move technical conversations toward adoption. - Deep understanding of software delivery, CI/CD, reproducibility, or platform engineering. - Exceptional communication and storytelling skills, in writing and on stage. - High self-direction – you manage priorities, and execute with accountability. Bonus Points For - Familiarity with Nix or reproducible build systems. - Experience working with platform or infrastructure products in enterprise settings. - Prior work bridging DevRel and go-to-market teams (technical enablement, field demos, early proof-of-concepts). - Contributions to open-source developer tooling. - Experience building production marketing or GTM systems using LLM-based agents. - Familiarity with AI search optimization (AEO) and how LLM-based discovery surfaces are changing buyer behavior. Success in This Role Looks Like - Deliver 5 new integrations or demo packages (code, videos, docs, distribution) per quarter that showcase direct impact to sign ups, partnerships or qualified leads. - Grow and sustain an active, engaged community across GitHub, Discord, and professional networks as measured by participation and response rate. - Generate a steady stream of qualified interest (≈5–10 per quarter) through events, content, and relationship-driven advocacy. - Achieve consistent visibility and influence via 3 - 5 high-impact talks, workshops, or published pieces each quarter. - Build Flox’s reputation as a trusted, human-centered brand – reflected in user feedback, collaboration quality, and internal alignment across teams. Company Description Flox is building the next generation of software development lifecycle tooling. We help teams create secure software by construction — managing all software and its dependencies down to the smallest package, with SBOMs and provenance included. Our products are developer tools at their core: command-line-first, systems-level, powered by Nix, built for engineers who care about how software gets made. Flox is a Series B company, backed by NEA, Illuminate, Addition, and D.E. Shaw. Our marketing team operates with the belief that AI fundamentally changes what a small team can ship — and we're building the function to prove it.
Related Guides
Related Categories
Related Job Pages
More Developer Relations Jobs
• Developer Advocacy & Community Building • Build and nurture relationships with developers, partners, and open-source communities. • Engage and interact with the developer ecosystem — hosting AMAs, office hours, webinars, and play a part in online communities. • Collect and synthesize developer feedback to inform product and engineering teams. • Identify influential developers, projects, and communities to establish collaboration opportunities. • Technical Content & Enablement • Create and maintain high-quality technical content (blog posts, tutorials, sample apps, videos, documentation, SDK guides, etc.) directly targeted to developers. • Develop demos, prototypes, and reference implementations that showcase real-world use cases. • Contribute to improving developer experience through documentation feedback, onboarding flows, and API design suggestions. • Support developer onboarding through workshops, hackathons, and training sessions. • Product Evangelism • Advocate for the company’s technology stack at industry events, developer meetups, and online communities. • Translate complex technical concepts into clear, relatable value propositions. • Collaborate with marketing to align technical storytelling with broader brand messaging. • Track and report community sentiment and adoption metrics to measure evangelism impact. • Cross-Functional Collaboration • Partner closely with engineering, product management, and marketing to align developer needs with product strategy. • Provide structured feedback loops between external developers and internal teams to improve product usability. • Support launch strategies for new developer-facing features, APIs, and SDKs. • Contribute to roadmap discussions to ensure developer experience remains a strategic priority. • Support initial technical discussions with potential customers and partners • Thought Leadership • Represent the company as a credible technical voice in the ecosystem through public speaking, open-source contributions, and community engagement. • Stay ahead of industry trends, tools, and frameworks relevant to the developer community. • Mentor internal teams on effective developer communication and community engagement practices.
• Build and nurture relationships with developers • Create and maintain high-quality technical content • Advocate for the company's technology stack at industry events • Partner closely with engineering and product teams
• Build and nurture relationships with developers, partners, and open-source communities. • Engage and interact with the developer ecosystem — hosting AMAs, office hours, webinars, and play a part in online communities. • Collect and synthesize developer feedback to inform product and engineering teams. • Identify influential developers, projects, and communities to establish collaboration opportunities. • Create and maintain high-quality technical content (blog posts, tutorials, sample apps, videos, documentation, SDK guides, etc.) directly targeted to developers. • Develop demos, prototypes, and reference implementations that showcase real-world use cases. • Contribute to improving developer experience through documentation feedback, onboarding flows, and API design suggestions. • Support developer onboarding through workshops, hackathons, and training sessions. • Advocate for the company’s technology stack at industry events, developer meetups, and online communities. • Translate complex technical concepts into clear, relatable value propositions. • Collaborate with marketing to align technical storytelling with broader brand messaging. • Track and report community sentiment and adoption metrics to measure evangelism impact. • Partner closely with engineering, product management, and marketing to align developer needs with product strategy. • Support launch strategies for new developer-facing features, APIs, and SDKs.
Service Advocate III
WebTPAWebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.
Role Description The role of Service Advocate is focused on servicing current or potential customers (which are defined as members, providers, agents, brokers, benefit administrators or benefits consultants). Incumbents resolve questions and issues, help the Company's customers utilize products, tools and services and directly contribute to customer satisfaction and retention. - Provide assistance to State members by responding to benefit and claim related inquiries via telephone and in writing. - Utilize the Florida Blue Call Strategy to provide outstanding customer service and call resolution to our members; follow-up on issues to ensure resolution for customer. - Educate and answer member questions on the access and use of member self-service tools. - Perform research, request additional information from the provider, member and/or supporting plans if necessary, and make decisions to return, pend, pay or deny low risk claims in order to properly adjudicate claims and inquiries within contract benefit and claims processing guidelines. - Evaluate data through questioning, probing, and reasoning for process improvements. - Research and resolve service-related inquiries for members and providers, meeting established expectations for quality, productivity and timeliness. - Provide customer service and education to plan members and providers by answering more complex questions regarding insurance claims and policies, resolving issues and ensuring customers understand the Company’s products, services and processes. - Work across multiple business areas and utilize various systems, tools, and resources to resolve service inquiries. - Ability to work an assigned shift between 7:00 AM and 7:00 PM, Monday – Friday with occasional overtime, weekends and holidays as business needs require. - Complete assigned training class successfully. Qualifications - 0-1 year of related work experience or equivalent combination of transferable experience and education. - Ability to resolve/respond to customer inquiries and concerns, using sound problem solving and decision-making skills. - Demonstrated empathy and compassion, with outstanding listening and communication skills. - High school diploma or GED. Requirements - 1 or more years work experience related to Health Insurance claims or Health Insurance customer service (preferred). - Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Benefits - Medical, dental, vision, life and global travel health insurance. - Income protection benefits: life insurance, short- and long-term disability programs. - Leave programs to support personal circumstances. - Retirement Savings Plan including employer match. - Paid time off, volunteer time off, 10 holidays and 2 well-being days. - Additional voluntary benefits available. - A comprehensive wellness program. - Competitive pay with opportunities for incentive or commission compensation. - Regular annual reviews with pay for performance considerations for base pay increases.
